DO NOT purchase from this VERILUX site. Their return policies are pathetic. Takes months for refund, that too after the item reaches the company and deducting the return courier chrgs. if ur not sure... See more
Company replied
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DO NOT purchase from this VERILUX site. Their return policies are pathetic. Takes months for refund, that too after the item reaches the company and deducting the return courier chrgs. if ur not sure... See more
Company replied
I am extremely disappointed with my purchase from Verilux. I ordered the ZORBES Replacement Ear Pads for JBL Headphones, which were clearly advertised as compatible with multiple JBL models, inclu... See more
Company replied
I purchased a HappyLight Duo 2-in-1 Light Therapy & Task Floor Lamp from Verilux. The pole doesn't fit securely inside the base and is wobbly. The light switch doesn't work with my wall switch. The qu... See more
Company replied
On the Verilux Smartlight Productivity Lamp VD12, the advertised 10,000 hours of lightbulb use is a joke and a lie. I would have had to use the lamp daily for at least 10years to meet this longevity s... See more
Company replied
We at Verilux, the Healthy Lighting Company, are proud to be a leader in healthy lighting solutions and creator of the HappyLight. Whether you need great light for study, work, hobbies or therapy, we are commited to providing you with a product that has a postive impact on you and your family.
United States
Replied to 100% of negative reviews
Typically replies within 24 hours
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I contacted the company about a minor issue, and received prompt, very helpful responses. I'm very happy with how I was treated.
I purchased my Verilux Smart Light for my desk at work. Management keeps the fluorescent lights overhead down very low due to colleagues on my team who suffer from migraine headaches. I purchased a different desk light initially and it broke almost immediately. I have since purchqased my Verilux light and am able to see well enough to get my work done and the light appears to be quite study.
You guys did an excellent job. I emailed/called to request that no invoice be included as this was a gift. I received prompt replies and the matter was resolved. I have been very satisfied with this company for many years. I frequently give your products as gifts. The person who received this gift was extremely surprised and thrilled to have a piece of sunshine at his desk everyday.
They had only 1Size bulb for the clean wave sanitizing wand. I forgot they sold 2 size wands of course they only had the long one and I thought it was the short one.
The wand I had was never taken out of the box So last week I took it out and tried it it would not work.on line people have the same problem

Reply from Verilux
The Happy Light is wonderfully compact. The light settings are quite a bit brighter than I expected.
Easy selection, order process simple and quick delivery. Excellent service!
The happy light is helping me kick these winter blues !! I’m glad I got it
My HappyLight is a welcome change during this winter full of cloudy, gray skies. Quick shipping. Good communication from the company about delivery.
i love your products------hope this lamp with propel grand daughter
to really focus on her projects and homework.
thank you, theresa
My original order was unavailable and I was offered an upgrade at no additional charge. Great customer service!!
So far so good. The only problem is I want to stay in front o it all the time. I feel better with it already!
Love it! Just used it for the first time this morning and feel the positive effects.
Verilux sent me the item I ordered and it arrived in good condition on the promised day. Couldn't ask for more.
Very responsive to shipping my order. Thanks
How lucky do I feel about Verilux and the good people who work to make the product and the company an excellent example of what makes a customer happy. I would not be able to get through most days if I did not have my Verilux light to enhance my state of mind. When the light stopped working, I hurried to the computer to order another. Within a few days the new bulb was in my hands and I was relieved to sit in the "sunlight" again. How perfect is it to be able to trust this company and all of the people who give of themselves to help people like me. I remember when most companies thought customer satisfaction was the most important thing - not so much anymore. Thank you all for restoring my faith. I am one very grateful customer.
Full-spectrum bulbs replicate the sun's light, particularly important in wintertime. The compact fluorescents also save energy. I've been using these happily for years.
It was a very simple process,I ordered it, and my order arrive a couple day later.
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