DO NOT purchase from this VERILUX site. Their return policies are pathetic. Takes months for refund, that too after the item reaches the company and deducting the return courier chrgs. if ur not sure... See more
Company replied
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See what reviewers are saying
I am extremely disappointed with my purchase from Verilux. I ordered the ZORBES Replacement Ear Pads for JBL Headphones, which were clearly advertised as compatible with multiple JBL models, inclu... See more
Company replied
I purchased a HappyLight Duo 2-in-1 Light Therapy & Task Floor Lamp from Verilux. The pole doesn't fit securely inside the base and is wobbly. The light switch doesn't work with my wall switch. The qu... See more
Company replied
On the Verilux Smartlight Productivity Lamp VD12, the advertised 10,000 hours of lightbulb use is a joke and a lie. I would have had to use the lamp daily for at least 10years to meet this longevity s... See more
Company replied
Company details
Written by the company
We at Verilux, the Healthy Lighting Company, are proud to be a leader in healthy lighting solutions and creator of the HappyLight. Whether you need great light for study, work, hobbies or therapy, we are commited to providing you with a product that has a postive impact on you and your family.
Contact info
United States
- (714) 668-0300
- info@verilux.com
- www.verilux.com
1.3
Bad
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great!
Arrived promptly. Easy to put together. High quality looks. Works great. The on/off knob is a little sticky, otherwise it’s perfect.
18 January 2019
Unprompted review
I SO love the new lamp
I SO love the new lamp. It is actually better than the one it replaces.
18 January 2019
Unprompted review
great products at great prices.
I’ve used there products for years and years and find them to be of the highest quality. My latest purchase of the LED floor lamp was delivered promptly and was very competitively priced. I liked the multiple light settings and new design. I also replaced the 27w bulb in my old lamp. Now I have two lamps that will last for a very long time.
17 January 2019
Unprompted review
The perfect lamp for our needs…
Love the floor lamp and how easy it is to use. Love the customer service and their communications.
17 January 2019
Unprompted review
The customer service at Varilix is…Uplifting
The customer service at Varilix is outstanding!! It was like they were happy to hear I needed their help. I bought a "Happy Light" for my momma. I'll buy one for me and other family members🤗👍🏼👍🏼
17 January 2019
Unprompted review
excellent customer service
excellent customer service, fast shipping and great product! Would not hesitate to order with them again:)
17 January 2019
Unprompted review
Very pleased
17 January 2019
Unprompted review
super fast super great customer service!
17 January 2019
Unprompted review
Small size, Big bright!
Small size light that shines very brightly. I have a much bigger sun lamp from 10 years ago but the LEDs in the Happy Light are fantastically comparable. EVERYONE who received it as a gift was beyond thrilled and continues to enjoy the lights often.
17 January 2019
Unprompted review
The phone service was great and I…phone order
The phone service was great and I received my product in a timely manner
16 January 2019
Unprompted review
Can't get this light to turn on…
Can't get this light to turn on automatically with a smart outlet
16 January 2019
Unprompted review
Reply from Verilux
Hi Nicholas,
Thank you for reaching out to us! We'd be happy to help with an answer for you.
Sometimes electronics such as this, which require power all the time to operate, don’t work well with CFL or some LED products but it is dependent on how the plugs are wired inside. It is difficult for us to know about all the different products and wiring, therefore we simply cannot recommend their use with our products as it may result in shortened product life or performance issues.
I'm sorry that we cannot suggest using a smart outlet. We do have a 30 day day money back guarantee:
https://verilux.com/pages/verilux-guarantee
If you have any questions you can reach out to us at hello@verilux.com or give us a call in Vermont at 1-800-786-6850.
Best,
Cathy
The first lamp sent stopped working
The first lamp sent stopped working, and the response I got was apologetic and rapid. They sent a new bulb, then a new lamp immediately. Very pleased!
16 January 2019
Unprompted review
placed an order for 23 watt lamps
placed an order for 23 watt lamps. never received the order. Had returned an order for the wrong size and placed a new order 2 weeks ago which I have not received. Will you please check to determine whether the order will ber sent.
16 January 2019
Unprompted review
Reply from Verilux
Good Afternoon Joseph!
Thank you for reaching out to us! I'm so sorry to hear that has been an issue with delivery of your order. I'll have someone from our Customer Happiness Team reach out to you to see how we can fix this for you!
Best,
Cathy
Price was my biggest concern
Price was my biggest concern. The quality of the product is good and stylistically very sleek, but the price/benefit didn't equate.
16 January 2019
Unprompted review
Reply from Verilux
Hi Jill,
Thank you for your feedback. I'll make sure and pass your concern on, and we’ll take it into consideration.
Have a great day!
Best,
Cathy
Great light!
Great light! Slim and attractive on my book stand. Use it everyday for reading light and while using my iPhone. Verilux products are excellent—been using them for years.
15 January 2019
Unprompted review
The lady that took my call was…
The lady that took my call was efficient,pleasant and easy to understand. The order arrived in the time she indicated.
15 January 2019
Unprompted review
Ordered paid they delivered as expected…
Ordered paid they delivered as expected no problem. Good doing business with these folks.
15 January 2019
Unprompted review
The personal size lights are amazing!
The big lamp is not as bright as I expected, but the little (personal size) ones are amazing! I've used it twice for 15 minutes each time and I feel calmer and happier after each time.
15 January 2019
Unprompted review
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