Rang Customer Service as I noticed a problem with the delivery address in my order. Young lady, (she did give her name, but I was too busy giving detail for it to register with me) very helpful, frien... See more
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Company details
- #30 of 57 best companies in Door shop
Information provided by various external sources
A stylish complement to both home and office decors, our vertical blinds are made from the finest quality components, to our customers’ exact measurements. Vertical Blinds Direct boasts an exclusive in-house production team, who manufacture all our orders right here in Grange Moor, West Yorkshire. We stock a wide selection of colours and designs, all for wonderfully low prices.
Contact info
Unit 2 Jubilee Way, WF4 4TD, Wakefield, United Kingdom
- 01924 481717
- info@vertical-blinds-direct.co.uk
- www.vertical-blinds-direct.co.uk
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We are so pleased from our 1st order…
We are so pleased from our 1st order that we have now done the whole house.
Delivery time could be well improved
Great blinds , delivery delayed by four days
All the fittings and blinds were very accurate and safely delivered. But the two parcels went to two different delivery companies. One parcel arrived the next day as scheduled the other failed to arrive and after much internet led commmuicating with a chat bot and finally speaking to a human the delivery was arranged for four days after the schedule. Very frustrating trying to find out why the parcel was “ taken into storage “
Rather than being delivered. It held the whole project of four windows up for four days and required a lot of internet time to find the parcel and force its delivery.
There is about 6 slats that has flaws…
There is about 6 slats that has flaws on them I had to try and move them so there not so prominent to see
Good clear contact
Good clear contact , well explained instructions to measure and fit. Would recommend product top quality. Fitted really well.
Website easy to use
Website easy to use. Measuring instructions easy to follow. Accurate delivery time estimation and they kept us informed of production. First class product. We've used them before and have no problem recommending them.
Johnathan McGuire was very helpful
Customer service
The customer service by Jonathan P . He was clear with what I needed to do to change my order , and explained it methodically: well done so helpful 👍
Fantastic experience from start to…
Fantastic experience from start to finish. Excellent price and communication and they look great too
Poor service and missed items on the…
Poor service and missed items on the package. Better to order from AliExpress th am with these people. Don’t answer the phone and do income back with the message or emails
They are nice, but delivery very slow.
They look like good quality, but they are extremely slow to deliver them,and it's not saying that from the beginning.
I couldn't get any response from you
I couldn't get any response from you, either by telephone or email.
Customer support 1st class
I ordered my vertical blinds off of blinds direct
The quality is excellent but my measurements were out by a centimetre so they were touching the floor rang customer support as I had sure fit absolutely fantastic customer service from the service agent I spoke to within a couple of minutes new size ordered and on their way absolutely 1st class customer service
Customer Service Team
Rang Customer Service as I noticed a problem with the delivery address in my order. Young lady, (she did give her name, but I was too busy giving detail for it to register with me) very helpful, friendly and polite. She took my details, found my order and dealt with my enquiry very quickly and efficiently. Small wait to get through but acceptable.
Not greatly impressed.
Have bought vertical blinds from different companies previously and compared to these, I would say the quality is not great.
Blinds are quite short compared to our others (measurements were correct), and the material the blinds are made from is of poor quality with stitching that has left large holes in the blinds that light penetrates. Also thread has not been cut close to edge of material leaving about 25mm of overhang which looks very untidy.
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