Everyone worked really hard, and thats honestly all I could ask for. During the process my loan officer had to go on maternity leave and the switch was as seamless as possible with someone walking me... See more
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Veterans United values customer feedback and reviews. Read Veterans United reviews here on TrustPilot and see what other homebuyers have to say. Veterans United is a full-service mortgage lender that specializes in the VA Loan - a mortgage option backed by the U.S. Department of Veterans Affairs available to active-duty service members, as well as veterans and their families. Veterans United Home Loans is an equal opportunity lender and is not affiliated with any government agencies, including the VA. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS #1907 (nmlsconsumeracess.com)
Contact info
1400 Veterans United Drive, 65203, Columbia, United States
- 800-884-5560
- customer_service@veteransunited.com
- www.veteransunited.com
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Replied to 67% of negative reviews
Typically replies within 2 weeks
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Quick, responsive, and goes above and beyond
The team was responsive and clear. They managed the changes quickly and kept us on track and the help with the concierge made the other parts of buying a house super easy. This is service that is above and beyond unlike the 3 other times I have bought a house.
Buying a home can be stressful
Buying a home can be stressful, but this team made the entire process feel smooth and reassuring from start to finish. Lindsey, my loan officer, was absolutely wonderful. She made me feel comfortable every step of the way, was incredibly knowledgeable, and always responded so quickly whenever I had questions or needed guidance.
Kelly, my loan coordinator, was amazing as well! She stayed on top of every detail, kept everything moving, and our closing ended up being moved up, which meant so much to our family.
Everyone I interacted with was kind, personable, and truly cared about making this a positive experience. I never felt like just another file, they treated us like people. I am so grateful for all of their hard work and would highly recommend them to anyone looking for a mortgage team that genuinely goes above and beyond!
Completely easy process everyone knew…
Completely easy process everyone knew what was going on at all times loved that
Matthew Reehl was the most amazing loan…
Matthew Reehl was the most amazing loan officer I could ever ask for. Cool, calm and collected. He knows exactly what to do like a 30 year pro. He made the process super simple and easy .
And his counter part Jared did his thing as well. These are the perfect due to work with when your looking for a new home. I cannot say anything negative at all about these guys. To add to it they paired me with the greatest of all time realtor Mrs. Diana Jones . Man this woman is the exclamation mark. Amazing.. she knows her job and she is super committed to making your dreams come true. Literally working until 2am and sending documents over for me to sign. She is remarkable. I definitely would request this BIG 3. They are simply amazing. Thanks Matthew, Jared, Diana . Love
Veterans United are the absolute best
Veterans United are the absolute best, from the start to the finish Veterans United was there for us. Larry and his team made this process as smoooth as possible. I’d recommend Veterans United to everyone.
Being able to work with an amazing team…
Being able to work with an amazing team to help me buy my first home. Not only did you help me get approved but you gave me multiple scenarios incase something was to happen. I would recommend your team to everyone I know.
Madison was great to work with…
Madison was great to work with throughout my home loan process. She was always direct and straightforward, which I really appreciated because I always knew exactly where things stood. She clearly knows the mortgage process inside and out and was able to answer my questions honestly, even when I was anxious. She kept everything moving and helped get me to closing without any surprises. I really appreciate all of her hard work and would recommend her to anyone looking for a knowledgeable loan officer.
The team at Veterans United was very…
The team at Veterans United was very prompt, efficient, courteous, and professional. I would definitely recommend them to handle your home loan needs.
Kenzie made feel EASY!
Kenzie took the time to find every best avenue for me, answer and questions no matter how big or small, all while giving the “best friend who’s got your back” feeling! Even during the harder moments she found a plan best for me to get everything back aligned. I will recommend her to anyone who will listen!!!
Cory Stipp and team were amazing
Cory Stipp and team were amazing. He worked with us and answered all of our questions. Cory made sure we got the best loan possible and made sure we understood every aspect of our loan and process. Veteran United, Cory and Team made this whole process smooth and easy to understand.
Thank you to everyone that was supported Ms. Katie and Jake
They are patient with me and willing to answer all my questions without complaint.
Easy peasy
The ease of doing business and communication is top notch! Shawn, Amy, and Caitlin were the best to work with!
The team that Veterans united provides…
The team that Veterans united provides you with are top tier experienced individuals who know the process extremely well. Highly recommend to a first-time home buyers. Veterans United provides you with a team that's there to support you and answer any questions you may have. We went from finding a home to having the keys in our hands in 30 days. Highly recommend for first time buyers using a VA loan, you wont be disappointed. I give them a 10 out of 10 !
Advertise $0 Veteran loans but it cost…
Advertise $0 down Veteran loans but it cost me over $10k in closing costs. After my loan was funded they immediately sold my account to Rocket Mortgage. I could have went straight through Rocket at a .5% APR cheaper. What a joke. Never again!

Reply from Veterans United Home Loans
The team made the home buying process…
The team made the home buying process pain free for first time homebuyers. We bought a beautiful home in an awesome hoa!
Everything was great
Everything was great, the app and document uploading portals were very user friendly and made the process much easier than I’ve experienced with other lenders.
The whole team of Va United reps were…
The whole team of Va United reps were super helpful and quick to respond. Taylor was always on it.
I would use this service again
I can’t imagine buying a house without a concierge. Veteran’s United made things so easy, even finding my realtor. They were able to get me through the buying process pretty quickly. Once I found my home, we settled within the month. K I’m very happy.
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