The staff at the clinic were very kind and caring, we were in a strange place, didn't know where to go and they sent directions of how to get there. We were looked after by the veterinary nurse, Cl... See more
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Helpful, caring staff. Very knowledgeable staff who made the upsetting experience easy to understand and explained the probable causes and solutions clearly.
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We brought our 9 year old cat in as an emergency due to continuous vomiting over the last 12 hours. The whole team were friendly and courteous, and our vet handled our stressed out boy confidently and... See more
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DISGUSTED they were more interested in getting paid more than the fact my beloved Cat was in a state of collapse servely dehydrated sudden blindness scared and in obvious pain. Before they would... See more
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Company details
- #1 of 1 best companies in Emergency veterinarian service
- #14 of 17 best companies in Veterinarian
About Vets Now - Colwyn Bay
Written by the company
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Contact info
110 Abergele Rd, LL29 7PS, Colwyn Bay, United Kingdom
- 01492 485058
4.3
Excellent
86 reviews
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Excellent vets
The vets were excellent they saved my Devon Rex’s life.
It was disappointing on the second emergency visit I was quoted £700 on collecting my cat before I could even see her I was presented with an invoice for a £922.00 I was speechless. No one had rung me to inform me that my bill was going up by over £200 .
14 May 2023
Reply from Vets Now - Colwyn Bay
Hi Kristine, thanks for taking the time to leave us a review. If you’d like to discuss your bill with a member of our team, please email us on enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name and the first line of your home address, postcode and highlighting your concerns.
With dignity
With dignity, respect and care the team saved my labradors life, forever grateful
10 May 2023
Reply from Vets Now - Colwyn Bay
Hi Cathie, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
Reply from Vets Now - Colwyn Bay
Hi Kathy, thanks so much for your positive feedback. We really appreciate it. We work hard to ensure every client’s experience is second-to-none and we’re glad to hear you found this to be the case. We hope you have a great day.
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