Via Biler A/S Reviews 

9,818
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I visited Via Biler for a battery check on my Toyota Auris. From the moment I arrived, I was very impressed with the service. The team welcomed me about 10 minutes earlier than my scheduled app... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend the seller Via Biler A/S. I bought a driving Toyota Corolla 2019 and handed over an Auris to them as a down payment. Everything from the beginning to the takeover went smoothly.... See more

Company replied

Rated 5 out of 5 stars

They delivered my new Polestar. Davide was very thorough in explaining everything relevant and helping me set up the car system. He was polite and welcoming. I only wished I would have been left t... See more

Company replied

Rated 5 out of 5 stars

This review will be in english as I am writing this from the Netherlands. My wife (who is danish) and daughter moved to Denmark last week and my plan is to join them as soon as I can. This is the reas... See more

Company replied

Company details

  1. Car dealer
  2. Vehicle repair shop

Written by the company

Via Biler er autoriseret forhandler og værksted inden for Toyota, Ford, Mazda og Suzuki i Østjylland, Toyota og Volvo i Storkøbenhavn og Toyota på Fyn. Derudover har vi to Polestar Spaces i henholdsvis Aarhus og Vallensbæk, vi er autoriseret Lexus-værksted samt hovedfranchisetager for Hertz Biludlejning i Danmark.

Hos Via Biler handler det om mere end biler

Written by the company

Alle kan sælge biler. Og vi vil meget mere end det.
Kunsten er at levere en service, der er så god, at du som kunde har lyst til at komme igen, næste gang du skal købe bil eller have din bil på værksted. Det er det, vi vil hos Via Biler. Og derfor handler det om mere end biler hos os – det handler også om mennesker.
Via Bilers mission
Vores mission er at bygge langvarige forhold – både til kunder, medarbejdere og leverandører - og derfor holder vi os fra kortsigtede løsninger. Dette gør vi ved hjælp af vores fire grundlæggende værdier: Målrettet. Umage. Glæde. Og hjælpsomhed.
Brugtbilsgaranti
Vi giver 6 måneders fuld brugtbilsgaranti. Så hvis du oplever problemer med bilen de første 6 måneder, fikser vi det.
Kilometergaranti
Vi giver fuld kilometergaranti, så du kan stole på, at bilen har kørt de antal kilometer, der står på speedometeret.
Restgældsgaranti
Vi har undersøgt, om der er restgæld i bilen, og giver dig garanti for, at bilen ikke har nogen restgæld.
Tryghedsgaranti
Vi kan ikke trylle en brugt bil om til ny. Men vi kan give dig den skønne følelse af at have fået ny bil. Vi giver vores brugte biler en omfattende mekanisk og kosmetisk gennemgang, så de ser ud og kører næsten som nye.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10k reviews

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4.7

All reviews

(9,818)

1,229 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Hans is very nice and very helpful.

15 November 2021
Via Biler A/S logo

Reply from Via Biler A/S

Thank you so much Marie. I am very pleased to hear about your experience when buying a car from Hans Henrik.

Kind regards

Carina | Via Biler

Rated 5 out of 5 stars

Thanks

Thanks! Great help.

19 October 2021
Via Biler A/S logo

Reply from Via Biler A/S

Thank you Sari! - we are happy to help.

Best regards

Carina | Via Biler

Rated 4 out of 5 stars

I had a good sales relations personnel…

I had a good sales relations personnel who attended to me and he was very helpful and thorough in the dealings of the car.

19 October 2021
Via Biler A/S logo

Reply from Via Biler A/S

Very good to hear Mojeed. Thank you so much.

Best regards

Carina | Via Biler

Rated 5 out of 5 stars

Om all aspekts excellent.

Om all aspekts excellent.
No more to add.

11 October 2021
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Reply from Via Biler A/S

Thank you so much Erik. Much appriciated.

Best regards

Carina | Via Biler

Rated 5 out of 5 stars

Every thing was great

I wasn't familiar with the whole process of buying a new car, they helped me a lot

11 October 2021
Via Biler A/S logo

Reply from Via Biler A/S

Very good to hear Mahdi. Im glad you got the help you needed. Thank you for the nice feedback.

Best regards

Carina | Via Biler

Rated 5 out of 5 stars

We received top class service from…

We received top class service from Alexander! He is a real start and his sense of customer service very high. Highly recommended.
David

4 October 2021
Via Biler A/S logo

Reply from Via Biler A/S

Thank you David. And you are so right, Alexander is very good at his job. I will also make sure that he will receive your kind words.

Congrats with you fine XC90.

Best regards

Carina | Via Biler

Rated 5 out of 5 stars

Everything was in place

Everything was in place! Kind and good service!

29 September 2021
Via Biler A/S logo

Reply from Via Biler A/S

Thank you vey much Jonathan. I'm happy to hear about it.

Best regards

Carina | Via Biler

Rated 5 out of 5 stars

God behandling

God behandling, og rådgivning

25 September 2021
Via Biler A/S logo

Reply from Via Biler A/S

Tak Ellen. Det er helt fantastisk at høre.

Bedste hilsner

Carina | Via Biler

Rated 5 out of 5 stars

Good Customer service

They gave a very good service. We felt happy and our opinions are respected.

23 September 2021
Via Biler A/S logo

Reply from Via Biler A/S

Amazing to hear Sumathi. Thank you

Best regards

Carina | Via Biler

Rated 5 out of 5 stars

Me, The Pony and Via Biler

My first Mustang Mach E is my new favorite car of all time. Via Biler is my new favorite car retailer. We are in for a long partnership. Me, The Pony and Via Biler.

18 September 2021
Via Biler A/S logo

Reply from Via Biler A/S

Thank you Kim. Amazing words, I'm so glad to hear you are enjoying The Pony:-)

Best regards

Carina | Via Biler

Rated 5 out of 5 stars

Steffan at Viabiler at his Best

My Interactions with Steffan right from the Day 1 until the Car delivery has been smooth and Steffan was kind in explaining the features and getting the Vehicle ready for the delivery. Much Appreciated and Happy to refer Friends and Colleagues to Steffan at Viabiler.

13 September 2021
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Reply from Via Biler A/S

Thank you very much Arun for your kind words. Im happy to hear about your experience with Steffan. I will make sure he will receive your feedback as well.

Best regards

Carina | Via Biler

Rated 5 out of 5 stars

I had a great experience with Via Biler…

I had a great experience with Via Biler in Kastrup. I was greeted with a smile from the moment I went in till the moment I drove off with the car. Simply great customer service. We do went around different car brands in Kastrup and Via Biler was by far the most customer oriented and a reason we ended up getting a Toyota car.

30 August 2021
Via Biler A/S logo

Reply from Via Biler A/S

Hi Thomas

I am very happy to hear about your experience with our service when buying a new car. Thank you. I hope you are enjoying your fine C-HR.

Best regards

Carina | Via Biler

Rated 1 out of 5 stars

Offer was 4600 kr

Offer was 4600 kr. Then they did extra work without telling to me.

27 August 2021
Unprompted review
Via Biler A/S logo

Reply from Via Biler A/S

Hi Umar

I have looked at you case, and its written down the offer was 5650,-
Something must be misunderstod, as we never make anything without asking the costumer first. I dont know where the 4600,- is coming from, wich is why im sure that you must have talked each direction, and not speaking same language may have caused the misunderstanding.. Im very sorry that you got the imprression that we did extra work without telling, because we dont ever do that.
If you wish, you can contact me here cawj@viabiler.dk /87471217 and we can have a talk about it.

Best regards

Carina | Via Biler

Rated 5 out of 5 stars

I bought a Toyota RAV4 Hybrid.

I bought a Toyota RAV4 Hybrid.
I got a nice treatment in every way and would recommend Via Biler Egå to everyone.

16 August 2021
Via Biler A/S logo

Reply from Via Biler A/S

How lovely to hear. Thank you very much for the kind words.

Best regards

Carina | Via Biler

Rated 5 out of 5 stars

Customer seems to be the most important…

Customer seems to be the most important part
Great seller, very frank and understanding
Car is marvellous
Price is better than just okay
As usual, everything anticipated is fulfilled
You can safely trust Via Biler A/S, both personnel and the cars
Torben Simonsen

2 August 2021
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Reply from Via Biler A/S

Thanks a lot for the very fine feedback.. Its very true that customers and their needs is the most important part of a deal.
Thanks again for the very kind words.

Best regards

Carina | Via Biler

Rated 5 out of 5 stars

Very good experience of buying my car

Very good experience of buying my first car, Rasmus Marx is very helpful and professional.

2 August 2021
Via Biler A/S logo

Reply from Via Biler A/S

Wonderful to hear about your experience with Rasmus, Gang Ma. I will let Rasmus know that you were happy about the service provided.

Best regards

Carina | Via Biler

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