Via Biler A/S Reviews 

9,826
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I visited Via Biler for a battery check on my Toyota Auris. From the moment I arrived, I was very impressed with the service. The team welcomed me about 10 minutes earlier than my scheduled app... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend the seller Via Biler A/S. I bought a driving Toyota Corolla 2019 and handed over an Auris to them as a down payment. Everything from the beginning to the takeover went smoothly.... See more

Company replied

Rated 5 out of 5 stars

They delivered my new Polestar. Davide was very thorough in explaining everything relevant and helping me set up the car system. He was polite and welcoming. I only wished I would have been left t... See more

Company replied

Rated 5 out of 5 stars

This review will be in english as I am writing this from the Netherlands. My wife (who is danish) and daughter moved to Denmark last week and my plan is to join them as soon as I can. This is the reas... See more

Company replied

Company details

  1. Car dealer
  2. Vehicle repair shop

Written by the company

Via Biler er autoriseret forhandler og værksted inden for Toyota, Ford, Mazda og Suzuki i Østjylland, Toyota og Volvo i Storkøbenhavn og Toyota på Fyn. Derudover har vi to Polestar Spaces i henholdsvis Aarhus og Vallensbæk, vi er autoriseret Lexus-værksted samt hovedfranchisetager for Hertz Biludlejning i Danmark.

Hos Via Biler handler det om mere end biler

Written by the company

Alle kan sælge biler. Og vi vil meget mere end det.
Kunsten er at levere en service, der er så god, at du som kunde har lyst til at komme igen, næste gang du skal købe bil eller have din bil på værksted. Det er det, vi vil hos Via Biler. Og derfor handler det om mere end biler hos os – det handler også om mennesker.
Via Bilers mission
Vores mission er at bygge langvarige forhold – både til kunder, medarbejdere og leverandører - og derfor holder vi os fra kortsigtede løsninger. Dette gør vi ved hjælp af vores fire grundlæggende værdier: Målrettet. Umage. Glæde. Og hjælpsomhed.
Brugtbilsgaranti
Vi giver 6 måneders fuld brugtbilsgaranti. Så hvis du oplever problemer med bilen de første 6 måneder, fikser vi det.
Kilometergaranti
Vi giver fuld kilometergaranti, så du kan stole på, at bilen har kørt de antal kilometer, der står på speedometeret.
Restgældsgaranti
Vi har undersøgt, om der er restgæld i bilen, og giver dig garanti for, at bilen ikke har nogen restgæld.
Tryghedsgaranti
Vi kan ikke trylle en brugt bil om til ny. Men vi kan give dig den skønne følelse af at have fået ny bil. Vi giver vores brugte biler en omfattende mekanisk og kosmetisk gennemgang, så de ser ud og kører næsten som nye.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10k reviews

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4.7

All reviews

(9,826)

1,231 reviews in the last 12 months

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Rated 4 out of 5 stars

Good information/no flexibility

Providing information was good, but there was a lack of flexibility and make the offer interesting for the customer. I found the car I wanted by accident in the shop, otherwise I would choose to go another way.

19 December 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hi Taha

congratulation on your car :)

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Outstanding service

Via Biler Vallensbæk workshop stuff is extremely helpful and competent. Even being fully booked, they managed to take a look at my car which had a serious software fault and fixed it in no time. Didn't catch the names of the guys involved, but big kudos to them and it's always great to visit this place, as I am always met with a great and professional service. Thank you!

2 November 2022
Unprompted review
Via Biler A/S logo

Reply from Via Biler A/S

Hi Janis

Thank you, for your kind words :)

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Nikolai is the best sales person I met…

Nikolai is the best sales person I met because am a foreigner but he welcomed me never felt segregated because I went in different kinds of shops but decided to buy my car in Toyota shop silkeborg because of a good customer service I got

1 October 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hi Annabel

We are happy to help you :)
congrats on your car.

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

I have a very positive experience with…

I have a very positive experience with Via Biler. Hans Henrik Nielsen has been very helpful from the start to the end (until I received a car). He provided timely responses to queries and clear instructions on documents needed from me as an expat in Denmark. A new car arrived on time.

14 September 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hi Khounkham

I hope your car takes you to all the good places and opens up new opportunities for you. Congratulations!

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Great communication

Great communication, fair offer and quick delivery :)

4 September 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hej Vedran

Thank you :)

Bedste hilsner
Victor | Via Biler

Rated 4 out of 5 stars

1 star off for

1 star off for: Service want fully done - tire pressure and oil left @ 10%

14 August 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hi Simon

Thank you for your feedback.

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Incredible sales staff - especially Casper

All sales staff (especially Casper) were very professional and helpful. Delivery of vehicle with 'red carpet' and giant red bow was a nice touch. Garage staff were also extremely helpful and efficient.

18 July 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hi Martin

Thank you so much for your kind word :)

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Excellent support in selection of…

Excellent support in selection of vehicle and accessory selection. Solid advice without being too pushy. Good follow-up on delivery of the vehicle, registration and insurance.

18 July 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hi Jan

Congratulations on your new car :)

May this car bring a lot of memories and success in your life.

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Patient

It was a nice experience with my Sales who’s name is Matias. I’m a new driver, I just got my drive license, actually I don’t know anything about a car. I have many questions, some of the questions maybe didn’t make any sense. And at the same time, my English is not good. So it’s a little difficult for us to communicate. But Matias was very patient to answering every questions I had. He gave me a big help. He is very nice.

12 July 2022
Via Biler A/S logo

Reply from Via Biler A/S

Dear Mohan

We are very happy to be able to help and most glad that you have received the help you wanted :)
You are always welcome.

Best regards
Jill | Via Biler

Rated 5 out of 5 stars

Great experience at Via Biler

Great experience at Via Biler! My salesman was Palle Kristiansen and he did everything to help me make the right choice and made sure I got a great deal.
I definitely recommend paying them a visit & will continue to maintain my car there.

29 May 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hi Vonac

Thank you very much :) I will send your kind words to Palle.

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Completely satisfied with buying experience

We are very happy with the choice of Toyota dealership for buying a car. We initially wanted a different model, but Casper also showed us Toyota C-HR and we really loved it. The whole process of buying the car was very smooth. We received updates on expected delivery time (which was 1 month earlier than initially planned). We also got a video of our car once it arrived at the dealership. All in all, we had an excellent customer experience! Many thanks to Casper Sas Sørensen and Via Biler Toyota Amager!

22 May 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hi Oleg

We are very happy to hear this :)
Congratulations on your new car!

I let Casper know your kind words.

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Excellent service when I bought my new…

Excellent service when I bought my new car and sold my old one

25 April 2022
Via Biler A/S logo

Reply from Via Biler A/S



Congratulations on the purchase of your new car!

If you ever have any questions about maintenance or anything else. You are very welcome.

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

ITS OUR 4TH.CAR BOUGHT FROM VIABILER.WE…

ITS OUR 4TH.CAR BOUGHT FROM VIABILER.WE HAVE BEEN VERY HAPPY WITH CAR HANDLE.ALL STAFF MEMBERS ARE VERY NICE,HELPFUL,GOOD TO GIVE ADVISE IF NEEDED.WE WILL GIVE THEM OUT OF 10-10.
SIMON GETS OUT OF 10-13.VERY NICE UNGE FALLOW,ALWAYS SMILING,HELPFUL,GOOD COMMUNICATION.GOD BLESS THEM ALL.TAKE CARE.CONTINUE THE GOOD WORK.MANY THANKS TO YOU ALL.

4 January 2022
Unprompted review
Via Biler A/S logo

Reply from Via Biler A/S

Hi Harvinder

Thank you very much for your kind words.
Congratulation with your new Toyota Prius Plug-in.

It is always a pleasure to make business with you.

Thank you again :)

Victor | Via Biler

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