The seats were amazing! We had an unforgettable time, it was a unique concert!! My only issue is that I bought this tickets because vip parking was included, when we arrived to the venue, they didn't... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The venue was relatively small, and our tickets were standing room only (most of the audience was in the sitting), so the concert cobditions were not ideal. Thw show itself was very good but our viewi... See more
Purchase was easy and I received my tickets quickly, much sooner than I'd expected. On the day they were scanned at the gate and everything went smoothly. I have to say though tahat I am a nervous p... See more
It was easy to see exactly if the place you choose is a good place. It was the first for me to buy tickets for a big show like that, at first I was a little bit afraid to buy , because of many site ar... See more
Company details
Information provided by various external sources
Tickets for Concerts, Sport, Theatre at viagogo, an online ticket exchange. Buy and Sell Tickets 100% safe and guaranteed.
Contact info
Switzerland
- trustpilot@viagogo.com
- www.viagogo.fr
3.8
Great
8k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It worked !!!!
I was so stressed since I didnt know if it's an authentic ticket or not. And If it was was it sold to others.
But hey it worked !!!! It was the most amazing BTS concert ever !!!!!! And i only paid 10€ of taxes and the ticket was only 3€ more than the price on ticketmaster (wish they had a system to change the barre code)
18 July 2026
Unprompted review
At first my ticket from my wallet…
At first my ticket from my wallet wasn’t working on the ticket scanner, but went to another entrance and it worked. The show was great and memorable.
18 July 2026
Unprompted review
When I needed advices and informations…
When I needed advices and informations the person in charge know how to reassure me and I was very thanksfull.
18 July 2026
Unprompted review
Everything went smoothly
Everything went smoothly; the tickets arrived on time and were valid. The prices are sometimes too high.
12 July 2026
Unprompted review
Communication & price
Viagogo did not inform me when my original purchased ticket had a problem, it was not until I was about to drive 6 hours to Berlin when I found out through the chatbot.
The process from then onwards was smooth but I might not have realised until arriving at the venue by which time it might have been too late.
The fees are also astronomical, a ticket was advertised as €103 but by the time I paid fees it became €181 and these weren't added until the very last step.
9 July 2026
Unprompted review
an extraordinary experience
Honestly, I was initially nervous about the tickets purchased through Viagogo, given that the event was in Madrid—3,200 km away from where I live—and I had already bought my plane tickets; but everything went smoothly, and I received the tickets three days before the concert.
10 July 2026
Unprompted review
Great service
Constant updates, trustworthy service (ticket form and arrived on time), Multiple payment methods
12 July 2026
Unprompted review
I got tickets on time.
12 July 2026
Unprompted review
BTS concert tickets
I got BTS concert tickets on the day of the concert. The tickets were sent to me within an hour of purchase. The view was great. The only thing I don't like about viagogo is that there are extra fees and taxes, and they're expensive.
6 July 2026
Unprompted review
Cheap tickets, easy as
Got the tickets on time and for much cheaper than other sites. perfect really.
10 July 2026
Unprompted review
SOAD ticket Milan 2026
I paid €45 more for the SOAD ticket. The booking process was fairly smooth, even though I only received the ticket on the day of the event. Communication from Viagogo wasn’t great, but it was good enough. In the end, everything went smoothly.
6 July 2026
Unprompted review
It’s great buying second hand tickets…
It’s great buying second hand tickets without any surprises!
15 July 2026
Unprompted review
Buy when needed
Price wasnt a ripoff
Efficient service.
No prblem at event
10 July 2026
Unprompted review
My tickets were legit & the show was…
My tickets were legit & the show was fantastic. The tickets were transferred to me the day beforehand.
4 July 2026
Unprompted review
Great
It was reliable, fast and the prices are always affordable. Great experience!
16 July 2026
Unprompted review
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