Vibrant Doors Reviews 

1,576
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 364 reviews, reviewers had a great experience with this company. Consumers consistently highlight the simple, intuitive, and efficient online ordering process, noting a remarkably wide selection of beautiful, competitively priced products available. People are particularly impressed by the prompt delivery service, frequently praising friendly, polite drivers who regularly go out of their way to assist customers. However, some customers also noted frustrating issues with delivery delays and extended wait times for special or large orders to finally arrive at home. Additionally, a few reviewers reported difficulties regarding sluggish customer communication, unhelpful aftersales support, or receiving items that required unexpected replacements.

What people talk about most

Delivery service

Customers had positive experiences with the delivery service, often highlighting prompt arrivals and helpful... See more

Product

Reviewers highlight positive aspects of product quality, noting that doors are well-made, look great, and... See more

Quality

Consumers find quality to be positive, highlighting well-made products that look great and exceed... See more

Service

People report positive experiences with service, highlighting efficient online ordering, competitive prices,... See more

Order

Reviewers share mixed feedback about their order experiences, highlighting both smooth transactions and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order, delivered on time. Had to order two single doors to fit the doorway rather than a pair of rebated doors as the rebates work only one way. Needed master door to open the other way but g... See more

Rated 4 out of 5 stars

Very happy with doors. Good quality. Communication was a bit slack. I didn't realise two different delivery companies were being used on my order and my enquiry wasn't responded quickly enough. So e... See more

Rated 4 out of 5 stars

Doors to Door Very good online ordering experience. Website straightforward to navigate, clear and simply set out which is very important. I used the very expensive next working day delivery... See more

Rated 4 out of 5 stars

Overall good. Doors (3) were exactly what I ordered and were keenly priced. One door has marks, but will be painted anyway. Tried to call delivery company twice (19th and 11th in queue), though auto... See more


Company details

  1. #59 of 64 best companies in Door supplier
  2. #24 of 26 best companies in Door manufacturer
  3. #51 of 57 best companies in Door shop
  4. #10 of 12 best companies in Door Warehouse
  5. #38 of 41 best companies in Window supplier

About Vibrant Doors

Written by the company

Quality External and Internal Doors at Great Prices

One of the UK's largest online door retail stores, located Derby in the Midlands but distributing doors nationwide to Builders and Homeowners. Since opening our doors in 2011, Vibrant Doors has grown and developed a wide range of internal and external door ranges suitable for any new build or remodelling project. We pride ourselves in offering higher than normal specification products, and are known by Builders and Carpenters for our high quality doors and door systems.

We aim to continue our growth and to continue to provide our valued customers with quality interior and exterior doors & door products, from single leaf doors to internal and external, folding and French door systems, while ensuring great value-for-money pricing across the full range. Our customers can take advantage of the UK's lowest pricing, on leading door brands such as Climadoor, LPD, XL Joinery, Deanta, JB Kind as well as others with a huge depth of knowledge where we can support you with technical advice where required before selecting the products to buy.

Shop online today for great quality doors, at great prices from Vibrantdoors.co.uk, part of the Vibrant Doors Ltd Company.

Internal Doors

French Patio Doors
in Aluminium or uPVC
Bifold Patio Doors
in Aluminium or uPVC
Sliding Patio Doors
in Aluminium or uPVC
Internal Bifold Doors
Internal French Doors
Mexicano Oak Doors

Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,576)

320 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything ran to plan

The website was easy to use and we could narrow down our search with the filters. We received confirmation about our order and updates regarding delivery. On the day, the delivery team contacted us to give a time, they arrived and carried the doors up two flights of stairs. An excellent service.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Well impressed

Well I am so impressed with my order. I ordered two glazed fire doors, to start off with the price was very competitive, order arrived well inside the time scale you said. The delivery was seamless, had text to follow the tracking, it literally told me how many drops were in front of mine. Then had a 20minute before call. The two delivery drivers were both pleasant. Also since then my builder has had to phone your company to get some information regarding the fire doors , he said you were knowledgable. Thank you I would definitely recommend Vibrant Doors .

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

We fou d exactly the style of door we were looking for. It wase asy to order it via the website. Delivery was quick and the door arrived in perfect condition. Would highly recommend.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Good Product

First door delivered was damaged (I am confident by the carrier, not by Vibrant) but Vibrant were most helpful replacing the damaged door for new which was delivered in perfect condition. Product is very good. I would not hesitate to use Vibrant again.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Great buy

Purchased 6 doors from Vibrant and they look good quality. Doors not fitted as yet. Hit a snag and contacted Customer Service who were excellent in resolving my issue. Plus for every review they are planting a tree. Well done Vibrant.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Frustrating

My experience with Vibrant doors has been very disappointing. The delivery person dropped one door which was damaged so returned and also we didn’t receive the door handles in the order. It’s been almost a month and I can’t get any one to speak to me regarding the problems or get any resolution to the missing items. Avoid the hassle and buy elsewhere!

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Everything poor

Number of times doors turned up damaged.
Was waiting 6 weeks for a door and was informed I would be updated shorty.
Was never updated ant any point. I constantly had to keep ringing the company with same answers. I never received the door.
Had to give up and get a refund.
Poor all round

2 June 2026
Unprompted review

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