Vibrant Doors Reviews 

1,576
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 364 reviews, reviewers had a great experience with this company. Consumers consistently highlight the simple, intuitive, and efficient online ordering process, noting a remarkably wide selection of beautiful, competitively priced products available. People are particularly impressed by the prompt delivery service, frequently praising friendly, polite drivers who regularly go out of their way to assist customers. However, some customers also noted frustrating issues with delivery delays and extended wait times for special or large orders to finally arrive at home. Additionally, a few reviewers reported difficulties regarding sluggish customer communication, unhelpful aftersales support, or receiving items that required unexpected replacements.

What people talk about most

Delivery service

Customers had positive experiences with the delivery service, often highlighting prompt arrivals and helpful... See more

Product

Reviewers highlight positive aspects of product quality, noting that doors are well-made, look great, and... See more

Quality

Consumers find quality to be positive, highlighting well-made products that look great and exceed... See more

Service

People report positive experiences with service, highlighting efficient online ordering, competitive prices,... See more

Order

Reviewers share mixed feedback about their order experiences, highlighting both smooth transactions and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order, delivered on time. Had to order two single doors to fit the doorway rather than a pair of rebated doors as the rebates work only one way. Needed master door to open the other way but g... See more

Rated 4 out of 5 stars

Very happy with doors. Good quality. Communication was a bit slack. I didn't realise two different delivery companies were being used on my order and my enquiry wasn't responded quickly enough. So e... See more

Rated 4 out of 5 stars

Doors to Door Very good online ordering experience. Website straightforward to navigate, clear and simply set out which is very important. I used the very expensive next working day delivery... See more

Rated 4 out of 5 stars

Overall good. Doors (3) were exactly what I ordered and were keenly priced. One door has marks, but will be painted anyway. Tried to call delivery company twice (19th and 11th in queue), though auto... See more


Company details

  1. #59 of 64 best companies in Door supplier
  2. #24 of 26 best companies in Door manufacturer
  3. #51 of 57 best companies in Door shop
  4. #10 of 12 best companies in Door Warehouse
  5. #38 of 41 best companies in Window supplier

About Vibrant Doors

Written by the company

Quality External and Internal Doors at Great Prices

One of the UK's largest online door retail stores, located Derby in the Midlands but distributing doors nationwide to Builders and Homeowners. Since opening our doors in 2011, Vibrant Doors has grown and developed a wide range of internal and external door ranges suitable for any new build or remodelling project. We pride ourselves in offering higher than normal specification products, and are known by Builders and Carpenters for our high quality doors and door systems.

We aim to continue our growth and to continue to provide our valued customers with quality interior and exterior doors & door products, from single leaf doors to internal and external, folding and French door systems, while ensuring great value-for-money pricing across the full range. Our customers can take advantage of the UK's lowest pricing, on leading door brands such as Climadoor, LPD, XL Joinery, Deanta, JB Kind as well as others with a huge depth of knowledge where we can support you with technical advice where required before selecting the products to buy.

Shop online today for great quality doors, at great prices from Vibrantdoors.co.uk, part of the Vibrant Doors Ltd Company.

Internal Doors

French Patio Doors
in Aluminium or uPVC
Bifold Patio Doors
in Aluminium or uPVC
Sliding Patio Doors
in Aluminium or uPVC
Internal Bifold Doors
Internal French Doors
Mexicano Oak Doors

Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.0

All reviews

(1,576)

320 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent all round

Excellent all round. Finished internal doors, cottage style perfect, free good quality handles, brushed chrome and packaging and delivery all spot on. Thank you for making.life easier. And please plant a tree for me x

27 May 2026
Unprompted review
Rated 1 out of 5 stars

we’re still waiting on a fire door and…

we’re still waiting on a fire door and your communication with customers is very poor

21 May 2026
Unprompted review
Vibrant Doors logo

Reply from Vibrant Doors

We're sorry to hear you are still awaiting items. As there is no order information attached to your review, and our request for more information hasn't been responded to I am unable to look into this further for you. If you would like an update on your order please email Aftersales@vibrantdoors.co.uk, we can then take a look into this for you.

Rated 5 out of 5 stars

Excellent deliveryI…

My order was being delivered on a day I was going away. Customer services and the delivery driver were so helpful in delivering my item before we left- an excellent service and product .

27 May 2026
Unprompted review
Rated 1 out of 5 stars

Should actually be 0 stars...

Should actually be 0 stars...
Should actually be 0 stars...
The worst company I have ever dealt with.
I actually ordered from climadoor, but ended up dealing with 2 useless girls from this company...
The first girl ended up sending me an email saying she had left the business, from the business email strangely!!
The second girl did nothing but lie for a month!!
I ordered four doors, and spent 3 separate days over the course of a month (losing income) waiting for them to be delivered by Furdeco (also useless).....They never arrived, and I was never notified by either company why.
I ended up losing the job which was worth £2000 plus 3 days of income and a massive dent to my reputation, also time spent trying to find out what was happening.
After lots of research, I found out that 2 of the doors were not even in the country, so they had lied about every delivery, and made me wait at home for 3 days for a delivery that had never even left the depot!!
Avoid all companies under this umbrella...
VIVID DOORS
VIBRANT DOORS
DOORS AND MORE
CLIMADOOR
and any other company registered at this address
UNIT 2
SINFIN COMMERCIAL PARK
SINFIN LANE
DERBY DE24 9HL

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Faultless service!

Ordering was simple and clear. Delivery was perfect as my order was trackable, doors arrived in perfect condition. Delivery driver was polite and courteous, cannot fault the process.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent commucation on delivery.
The tracking was spot on.
The driver was a very pleasant person.
All goods received as ordered and on time.
Very fast delivery only took a couple of days to arrive

20 May 2026
Unprompted review
Rated 5 out of 5 stars

oak doors

great service and delivery's a breeze very efficient great deal with door furniture as well

29 April 2026
Unprompted review
Rated 2 out of 5 stars

The doors arrived without handle…

The doors arrived without handle packs,contacted Furdeco the delivery company ,2 hours on the telephone and email,with no response concerning delivery,sales person put the phone down on me for no reason other than saying a manager/ supervisor would call me later.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful DO NOT BUY FROM THIS COMPANY

Dreadful DO NOT BUY FROM THIS COMPANY
the doors are substandard, customer service is 0 and you will struggle to get either a replacement or your money back

8 April 2026
Unprompted review
Vibrant Doors logo

Reply from Vibrant Doors

We're sorry to hear you are unhappy with the service received. As there is no information left with this review, and our request for more information hasn't been answered we are unable to advise what has happened with your order. If you wish to email aftersales@vibrantdoors.co.uk with your order number, we can take a look into this for you.

Rated 5 out of 5 stars

Great doors

Customer service can be really slow, both by phone and email but besides that this is solid company with great quality doors and delivery is handled well. I run a carpentry business and I order all my doors here.

14 May 2026
Unprompted review

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