Vickery Holman Ltd - Truro Reviews 7

TrustScore 3.5 out of 5

3.6

Newham Road, TR1 2DP Truro, England, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Hopeless. My staff and I travelled a long distance to view a property which, when we arrived, was a building site and not inhabitable - not would it have been for a long time. Not that the company r... See more

Company replied

Rated 5 out of 5 stars

Helen recently worked on some rent renewals for us. The tenants were particularly tricky and the whole process involved constant liasing and resulted in a hugely positive outcome. She is extremel... See more

Company replied

Rated 5 out of 5 stars

Helen Hollow at Vickery Holman Truro has helped us negotiate a rent review where the tenant's agent was rather challenging. Helen handled it extremely well and with considerable professionalism and w... See more

Company replied

Rated 5 out of 5 stars

We were fortunate enough to be referred to Helen Hollow at Vickery Holman, by our solicitor during an ongoing tenancy issue. I can confidently use many adjectives to describe Helen. She carri... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Commercial property estate agent
  3. Property Investment
  4. Property management company
  5. Property valuer

Written by the company

Vickery Holman are commercial property consultants based in Cornwall, Devon and Bristol. The largest multi-disciplined surveyors in the South West.


Contact info

  • Newham Road, TR1 2DP, Truro, England, United Kingdom

  • 01872 245600

3.6

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Hopeless

Hopeless. My staff and I travelled a long distance to view a property which, when we arrived, was a building site and not inhabitable - not would it have been for a long time. Not that the company representative was there to greet us as arranged - so what a waste of our time, expense, and frustration. Shambolic.

14 January 2025
Unprompted review
Vickery Holman Ltd - Truro logo

Reply from Vickery Holman Ltd - Truro

Dear Rupert, we are genuinely concerned to hear of your experience and would like to invite you to contact us on 07435 910581 so that we can discuss this further with you. We look forward to hearing from you.

Rated 5 out of 5 stars

Rent Review

Helen Hollow at Vickery Holman Truro has helped us negotiate a rent review where the tenant's agent was rather challenging. Helen handled it extremely well and with considerable professionalism and we've ended up with a very positive outcome without it becoming contentious. We'd highly recommend Helen.

8 October 2024
Unprompted review
Vickery Holman Ltd - Truro logo

Reply from Vickery Holman Ltd - Truro

Thank you for the fantastic review! We're delighted to have been able to assist you through this process and thrilled to hear that you would highly recommend Helen.

Rated 5 out of 5 stars

We were blessed with great weather but…

We were blessed with great weather but it was also great to catch up with anwhole load of people, I had not seen in a while - thank you.

12 June 2024
Unprompted review
Vickery Holman Ltd - Truro logo

Reply from Vickery Holman Ltd - Truro

Thank you for you for your great review we are so glad you enjoyed our event, we look forward to seeing you again in the future.

Rated 5 out of 5 stars

Superb Service

We were fortunate enough to be referred to Helen Hollow at Vickery Holman, by our solicitor during an ongoing tenancy issue.

I can confidently use many adjectives to describe Helen. She carried out her research into what was an unusual and difficult situation and she was efficient, highly professional and her communication and skills were second to none, throughout the whole process.

Helen achieved engagement with the tenant very quickly where we had failed previously. Thanks to her admirable efforts, careful handling and continuity, the situation was finally resolved.

Thank you Helen for all your hard work, you have been a pleasure to work alongside and I would have no hesitation at all, in recommending you to anyone else who finds themselves in a precarious situation that needs to be handled sensitively..

26 April 2024
Unprompted review
Vickery Holman Ltd - Truro logo

Reply from Vickery Holman Ltd - Truro

Thank you for your wonderful review of the service that Helen provided, we are so pleased to have been able to of supported you through this situation.

Rated 5 out of 5 stars

Helen recently worked on some rent reviews…

Helen recently worked on some rent renewals for us. The tenants were particularly tricky and the whole process involved constant liasing and resulted in a hugely positive outcome.
She is extremely knowledgeable and was able to liaise on our behalf to resolve all the issues that arose. She kept us updated on progress at all times during and was quick to answer any questions that arose. She is incredibly efficient and very experienced in this area of work, not to mention kind, calm and very patient. We really could not recommend her highly enough, we look forward to working with Helen again.

1 August 2023
Unprompted review
Vickery Holman Ltd - Truro logo

Reply from Vickery Holman Ltd - Truro

Thank you Victoria for your wonderful review, we are delighted that you found your experience of working with Helen so positive.

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