VioVet Reviews 

125,081
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 27,655 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the reliable service and overall value. Consumers often emphasize that navigating the platform is straightforward, making it easy to purchase necessary pet supplies and prescription drugs at much lower prices compared to local veterinary clinics. Buyers also note that packages arrive promptly in secure condition, ensuring pets receive their treatments without unnecessary waiting times. Some reviewers were not happy with occasional delivery delays, noting instances where parcels arrived later than expected or where items appeared out of stock after purchase. A few other people also felt that communication regarding fulfillment issues could be improved, and some encountered problems with short product expiration dates.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, noting that items arrive promptly and often... See more

Order

People report positive experiences with order, highlighting straightforward online processes and fast... See more

Product

Clients share positive opinions on product quality, highlighting great value and effectiveness for pets.... See more

Service

Consumers find service to be positive, highlighting efficient, fast, and reliable experiences. Many reviewers... See more

Price

Reviewers highlight positive aspects of price, noting that items are reasonably priced and much cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Viovet previously and am really happy with their own brand flea and tick treatment for dogs so much cheaper than top brands. I purchased dog treats also and they have an amazing choice of br... See more

Company replied

Rated 5 out of 5 stars

Was looking to save money on my dogs Loxicom as it was very expensive at the vets , so looked into on-line alternatives so came across Viovet on line and got a quote it was so much cheaper even with t... See more

Company replied

Rated 5 out of 5 stars

I always return to Viovet for prescription required medication for my German Shepherds. Why pay extortionate prices at the vets when you can save money using Viovet? I have been using Viovet for ma... See more

Company replied

Rated 5 out of 5 stars

Everything is seamless from start to finish. It’s so simple to place an order and is delivered quickly, I’ve been ordering prescriptions and non prescription items and the price is great too. Much che... See more

Company replied


Company details

  1. #4 of 9 best companies in Veterinary Pharmacy
  2. #5 of 7 best companies in Horse-Riding Service
  3. #129 of 262 best companies in Pet shop
  4. #68 of 163 best companies in Pet Care Store
  5. #6 of 17 best companies in Veterinarian

Written by the company

VioVet Ltd offers a variety of pet and horse supplies, including prescription and non-prescription medications, food, toys and equipment. We stock many of the leading market brands, as well as our own-branded products and supplements. This is all offered at considerable savings to the customer who can expect to receive excellent value for money and an efficient, professional service whenever they contact us. Our consistent levels of service have contributed to us being ranked among the top retailers of pet food and medication in the UK by Trustpilot.co.uk and featuring various times in the Telegraph and Guardian newspapers for our success.

VioVet Ltd's Details

Written by the company

Tel: 01234 907860
Mon-Fri 9am-5pm
FREE delivery available from £35
Exclusions apply, see www.viovet.co.uk/p122/Delivery_Information/pages.html for more information

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

125k reviews

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Asks customers to review

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4.7

All reviews

(125,081)

26,571 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quick and efficient

13 August 2026
VioVet logo

Reply from VioVet

Good Evening
Thank you for your positive trust pilot review. We are pleased to know that you have received a quick and an efficient service from us here at VioVet. We aim to provide all of our customers with the best service possible. We appreciate your positive feedback and We will look forward to your next order.

Many Thanks

Rated 5 out of 5 stars

Excellent service and fast delivery

Excellent service and fast delivery

13 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you experienced excellent service and fast delivery. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Great service order one and received it…

Great service order one and received it within 2-3days would recommend

14 August 2026
VioVet logo

Reply from VioVet

We're so pleased to hear that you received great service and that your order arrived so quickly! Thank you for your recommendation and positive feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Rapid delivery inspired confidence

Rapid delivery inspired confidence. Excellent service!

12 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that our rapid delivery inspired confidence and that you received excellent service. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Delivered on time.

Delivered on time.

14 August 2026
VioVet logo

Reply from VioVet

Good Afternoon
Thank you for your positive trust pilot review. We are pleased to know that you have enjoyed our quick delivery times from us here at VioVet. We aim to provide all of our customers with the best service possible. We appreciate your positive feedback and We will look forward to your next order.

Many Thanks

Rated 5 out of 5 stars
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you are satisfied with our competitive pricing and prompt delivery. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

The service was prompt and the delivery…

The service was prompt and the delivery excellent.

10 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you found our service prompt and the delivery excellent. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

The cost of the dog food was very good…

The cost of the dog food was very good and it was delivered very quickly.

14 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you found the cost of the dog food to be very good and that it was delivered very quickly. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you are satisfied with our competitive pricing and prompt delivery. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Delivered on time.

Delivered on time.
Helpful staff

11 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that your order was delivered on time and that you found our staff helpful. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Prompt efficient service

Excellent website, very easy to navigate

14 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you found our website excellent and very easy to navigate. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Simple to order and extremely prompt…

Simple to order and extremely prompt delivery. Haven't used product yet so can't comment on that aspect.

14 August 2026
VioVet logo

Reply from VioVet

We're delighted to hear that you found the ordering process simple and that your delivery was extremely prompt. We appreciate you taking the time to share your positive experience! We value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Excellent as always.

Excellent as always.

14 August 2026
VioVet logo

Reply from VioVet

Good Afternoon
Thank you for your positive trust pilot review. We are pleased to know that you have received an excellent service as always from us here at VioVet. We aim to provide all of our customers with the best service possible. We appreciate your positive feedback and We will look forward to your next order.

Many Thanks

Rated 5 out of 5 stars

Smooth experience from start to finish…

Smooth experience from start to finish delivery was very quick all in all excellent service

14 August 2026
VioVet logo

Reply from VioVet

We're delighted to hear that you had a smooth experience from start to finish and that your delivery was very quick. It's wonderful to know you received excellent service!


Many Thanks, VioVet.

Rated 5 out of 5 stars

Great selection

Found what i was looking for quickly. Great communication and fast delivery

14 August 2026
VioVet logo

Reply from VioVet

We're delighted to hear that you quickly found what you were looking for and that you experienced great communication and fast delivery. We truly value your positive feedback!


Many Thanks, VioVet.

Rated 5 out of 5 stars

Fast despatch thank you 🙏

Fast despatch thank you 🙏

14 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are pleased to hear that you were satisfied with our quick dispatch. We value your review.


Many Thanks, VioVet.

Rated 5 out of 5 stars

trustworthy

This is a company I totally trust! Easy to find what I needed, purchase and delivered quickly. They have everything you need for us humans to care for our fur babies.

14 August 2026
VioVet logo

Reply from VioVet

We're so pleased to hear that you totally trust us! It's wonderful that you found it easy to find what you needed, and that your purchase was delivered quickly. We're delighted to be your go-to for caring for your fur babies.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Easy ordering and great service from…

Easy ordering and great service from Viovet

14 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you found the ordering process easy and received great service. We value your feedback.


Many Thanks, VioVet.

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