Bought various little bottles as stocking fillers for my husband, there wasn't as much in stock as I'd hoped but managed to get a few different ones. They arrived quickly and well packaged
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are an online retailer specialising in offering a prestigious range of premium drinks. We deliver the finest and highly rated spirits and champagnes from around the world to your doorstep the very next day. Our values stem from the passion to source an exceptional range and provide a VIP Service for all our customers.
Contact info
Unit 4 Kingsley Business Park, LE8 0LE, Kibworth, United Kingdom
- info@vipbottles.co.uk
- www.vipbottles.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible Delivery - still hasn't arrived 8 weeks later!
Terrible service. Purchased end of November 2025 for Christmas and it's never arrived. I get sporadic emails from someone saying it will be delivered and it never has been.

Reply from VIP Bottles
They sent me the wrong order.
Needless to say I’m absolutely fuming. I bought my grandad (who’d just completed six weeks of intensive cancer treatment) a bottle of his favourite scotch whiskey, a gift box and a card that wished him well and reassured him that everyone in the family loved him. It was meant to be something nice, a thoughtful gift for a man with cancer, but what came to the door on the 14th of this month completely took the mick. Instead of the sentimental note, bottle of scotch and red gift box (which costs 6.99 by the way…), he instead received a bottle of Benedictine and a card saying ‘happy birthday Vicky x’!
I’ve since tried getting in touch with their customer services to resolve this issue on three separate occasions but I continue to get ignored time and time again.
Needless to say, I will never be purchasing a thing from ‘VIP bottles’ again and would strongly advise against procuring their services to anyone reading this.

Reply from VIP Bottles
Well it arrived
Well it arrived. Nothing else in the box in form of protecting the glass...just a bottle rolling around in an excessively sized box for the bottle in question. It is what it is i guess. Dont think I'll be back.
Never arrived
Paid extra to ensure next day delivery as it was a Christmas gift. Never arrived. Then eventually 9 days later they delivered it to a neighbours house of which I can now not get the product. Not the companies fault but by looking at the other reviews they need to change there courier ASAP

Reply from VIP Bottles
Ease of use
Easy to palce order a d provided with delivery options to match my preferences. Fast delivery.
Great experience with VIP bottles
Great experience with VIP bottles. It was easy to order and the delivery arrived really quickly. Packaged well and the cider is delicious. I will definitely order again.
Charge £6.99 each for two orders and…
Charge £6.99 each for two orders and both were delivered well beyond expected delivery date ..l would be requesting for next day delivery refunds

Reply from VIP Bottles
Bought various little bottles as…
Bought various little bottles as stocking fillers for my husband, there wasn't as much in stock as I'd hoped but managed to get a few different ones. They arrived quickly and well packaged
Excellent speedy service
Excellent speedy service. Very good prices compared to other suppliers. Definitely recommend.
Easy to order great selection and one…
Easy to order great selection and one of the quickest deliveries I've had. 10 out of 10 for service and quality...prices are great too. Will definitely use this company again
My order turned up really quickly and…
My order turned up really quickly and was well packaged, great product and service
Excellent service from this company
Excellent service from this company. Ordered yesterday, delivered on time. Packaged excellently. Will use them again for sure. Thank you!
Great
The website is easy to navigate and has competitive prices. Fast delivery too!
Items arrived in box with no packaging…
Items arrived in box with no packaging and were rattling around
Printing very disappointing and amateurish

Reply from VIP Bottles
Arrived quickly but no gift box
It was good to find a company that sells a good choice of miniature spirits. Ordering was easy and arrived quickly. Wanted a stocking filler for my Uni son. The only thing I was disappointed with was on the website it said that you could choose up to 4 bottles and you could then have a gift box. I received the 4 bottles loose - no box. I didn't see any box or option for a gift box at checkout. Maybe my order didn't qualify. It doesn't matter as I found a small bag instead. I would buy from VIP bottles again.
Great transaction and communication
Great communication and little bottles and good price
Efficient and great service
Website easy to use and order items…
Website easy to use and order items arrived on time and well packaged no issues would recommend
A great company that I have used time…
A great company that I have used time and time again. I have ordered for both personal and corporate use, and so far, I don't have a single complaint. Ordering is easy, the order always arrives quickly and very well protected. I wouldn't hesitate to recommend.
Fast not enough service/delivery intact but I…
Fast service/delivery intact but I order the wrong thing long wait for refund.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







