VisionDirect.com.au Reviews 

I was very hesitant ordering multi focal glasses online as I wasn't sure they would get it right....boy was I surprised. No need for adjustments or anything. They arrived promptly and were perfect. Would not hesitate ordering again in the future.

The Oakley Socket frames are very comfortable and look great. I would have preferred an option to have a wider area of focus for the script at the bottom of the (progressive) lens. My last pair had what was called 'Super Digital' or similar, which meant when reading through the lower lens I didn't need to move my head side to side as much. Otherwise all good.

Fast efficient and the price is great!

I've purchased twice from Vision Direct. Both gave been great. Glasses arrived in Australia within a couple of weeks exactly to spec and high quality items.

Great experience with VisionDirect. Love my new frames!

Thanks for good communication. Item was exactly as described. It would be better if you were very clear at the outset that it will probably take more than a few weeks for the item to be delivered.

Easy to order. Quick postage. Love my new frame

If I could rate no stars I would.
I spent $350 on prescription Rayban sunglasses, due to the cost of living I could not afford to go to the usual OPSM, what a mistake that was!!!!

I would not recommend this site. There responses remind me too much of SCAM websites.

The lenses clearly not installed properly, the frame would creak on wearing them and after about 6 months I was bringing the shopping in with them in hand and dropped them about 20cms onto a bench top and 1 of the lenses fell out. I tried to install it but clearly the lens is too big for the frame. The other lens came out too easy. I tried to put the original raybans lenses that came with it also and they don’t fit either, online reviews of this model say they should simply click in with a small amount of pressure. I’m not sure if they are even the right size for the frame.
I emailed the company as all I want is for them to put the lenses back in so they can be worn.

Vision direct did a whole song and dance about how frustrating it must be for me but nothing they can do about it as a 20m “impact” doesn’t fall within the scope of the warranty.

Clearly they want to sell you poorly made products but don’t want to help when there is an issue and suggest that you go seek help from an actual optical shop. So go and pay more money to have someone else fix their issue.

Reply from vision direct:
Regarding the difficulty reinstalling the lenses, plastic frames often require specific techniques and tools when fitting lenses. Even a small amount of distortion to the frame after an impact can make lens installation difficult.

I'd recommend taking the frame and lenses to a local optical shop for assessment. Their technicians have the equipment and expertise to inspect the frame, determine whether it has been distorted by the impact, and safely reinstall the lenses if the frame remains suitable for use.

Everything's fine (almost) until you want to return the glasses you ordered. The shipping cost is already high, but the return costs are exorbitant – I had to pay 40% of the order's value for shipping both ways! It's a rip-off. I strongly advise against buying from this store.

all went very well product is working for me

Very good service
Trustworthy

Glasses are really cute, and came within 2 weeks from ordering!

Frames and lens are an amazing quality. No issues or damage.

The try on feature is really helpful however as expected not 100% accurate. These glasses were recommended for asian nose bridge however in real life they do sit quite low on nose bridge. Not a big deal.

I love my new glasses. Light to wear and satisfied with the frame and lenses eventhough not that expensive. Fast transaction and delivery. Definitely I will purchase again.

Big hassle. Ordered glasses with the wrong lense. Went through the return process and they submitted a replacement order for the corrected lenses at the same price. The replacement was pending the return before it was sent to me.

I sent the original back and paid for shipping. Once they received the return back, they cancelled the replacement order that was pending, and then put up the price $88 and said I had to pay it to get the replacement because the correct lenses were more expensive - they did not say this previously.

After I complained, they applied a discount of 10% to bring the extra amount down to $56. I appreciate the effort to fix things, but this should have been disclosed earlier so I could have bought the glasses elsewhere and just gotten the refund instead of wasting my time.

love the glasses,love the shape. Ordered black pair & another pink pair. So cheap compared to local places.

brilliant communication. Lovely glasses. Quick delivery

The price was reasonable. Site was easy to navigate.

Fast delivery. Good price

I had a good experience shopping with vision direct. I love my glasses. The quality of my glasses is really good and I go it for a really good price. Thank you

Easy to deal with and product as advertised ; virtual try on on website works well.