Subject: Parcel Received — Thank You Dear Vistaprint Customer Service, I am writing to let you know that my parcel has finally arrived. I received it today and everything is in good order... See more
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On 30 May I ordered PREMIUM, metallic effect business cards on 360gsm paper. On 13 June I got flimsy cards (barely 300gsm) with metal effect on one side only. Poor quality. I contacted the online... See more
Company replied
Printed precisely all the lunacy I had in mind. A deisgner didn't bat an eyelid when I asked for a wee bit of help with something even more lunatic. They delivered it within the promised timeframe. I... See more
I used Vistaprint to create custom-designed mugs, and the whole experience was smooth from start to finish. The design tools are intuitive and flexible, making it easy to upload and fine-tune my own... See more
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About VistaPrint IT
Written by the company
Il nostro sito web è pensato per aiutarti a trovare i prodotti di cui hai bisogno (biglietti da visita, articoli promozionali, ecc.) per creare l’identità visiva della tua attività. Prodotti, prezzi e un partner di fiducia.
Ogni volta che avrai bisogno di assistenza, noi ci saremo: puoi contattare i nostri rappresentanti per telefono, chat, e-mail o i canali sociali dal lunedì alla domenica grazie al servizio assistenza clienti esteso. Hai domande, ti serve aiuto con il design o un ordine o vuoi solo comunicarci qualcosa? Siamo a tua disposizione, contattaci.
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Immediatezza di risposta
Grafici preparati ed esperti, oltre ad essere immediatamente disponibili nella chat.

Reply from VistaPrint IT
All perfect
High professionalism
High professionalism: Vistaprint decided to refine design I conceived for ordered items and offered immediate assistance.
I approved the modifications because very appropriate and when I received the merchandise I have been very satisfied by them.
As Vistaprint reported me that Christmas time would have probably caused a delay in delivering, I seeked telephone assistance and I immediately received it by a Vistaprint very competent person.
But it’s not all: items have come without any delay.
Im upset cause I ordered and payed for…
Im upset cause I ordered and payed for Express shipping (4.9.23) it should have arrived I’m still waiting and it’s for work …

Reply from VistaPrint IT
Youssef
Youssef
Customer Care Specialist was brilliant. Very professional and courteous. My package was very late but that was UPS fault and he went to the trouble of checking it had arrived. Thank you Youssef! 😊

Reply from VistaPrint IT
Canvas tote bag with photo
I love the quality of the canvas tote as well as the printed pics! Delivery was even earlier than expected...

Reply from VistaPrint IT
It was fast and product was really good…
It was fast and product was really good quality.

Reply from VistaPrint IT
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