After a rocky start with damaged package the continued orders has have been well received and protected. Plus they replaced the damaged package immediately. Vita coco are doing an excellent job with... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Declious tasting coconut water, reliably always good. A couple of days delay in posting out therefore 4 stars otherwise it would be a 5 star experience
Delivery timing took more than 5 working days, wich cause a bit of doubt, nice quality.
I am a great fan of this product I only deducted one star as one of the cartons was crushed on the top and it is very difficult to dispense the coconut water without it spilling all over the place oth... See more
Company details
- #9 of 10 best companies in FMCG Manufacturer
- #6 of 7 best companies in Juice bar
- #28 of 30 best companies in Soft drinks shop
About Vita Coco
Written by the company
Vita Coco is the World’s number 1 coconut water. Coconut water is a delicious, hydrating beverage that's full of nutrients and vitamins. We love it. And we think you'll love it too, once you try it and learn about how good it is for your body and the world and all that.
The Vita Coco Project®
Realising that coconut production is having a positive impact on our farming communities, we launched The Vita Coco Project®. Together with our partners, we've formed an ambition to positively impact 1 million people in coconut farming communities around the world.
B-Corp
Also, did we mention we are certified as a B-Corp. We're committed to balancing profit and purpose. We're here to positively impact our employees, our communities, and the environment.
Contact info
The Hydration Station, Floor 2, 55 Charterhouse Street, EC1M 6HA, London, United Kingdom
- +44 (0) 207 183 7312
- hello@vitacoco.com
- www.vitacoco.co.uk
4.1
Great
288 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vita Coco
A small problem was dealt with quickly, efficiently and very satisfactory. Would have no problem recommending Vita Coco. Their customer service is excellent. And their coconut water is delicious too.
6 August 2024
Reply from Vita Coco
Glad to hear we were able to solve the issues you were having!
Lovely coconut water to help…
Lovely coconut water to help breastfeeding. Original sold out so had to buy pressed. Please restock original
6 August 2024
Reply from Vita Coco
It's back in stock now! Hope you enjoy Pressed in the meantime
Super product & quick turnaround times
Very easy to order. Always have great stock options. Very quick turn around times.
1 August 2024
Reply from Vita Coco
Glad to hear! Thanks Asif
Easy to set up
25 July 2024
I love vita coco choc milk.
I do love this chocolaty coconut drink and it is so so convenient. I mix mine with Keffir from Marks also as that makes it really tasty and healthy too, I do also sometimes at some Bailieys , cant say thats healthy but its SO tasty then quite a cocktail. in fact. but its no cheap option at all. good for taking out though.
22 July 2024
More regularity please 🙏
I have subscribed to get delivered as per the terms agreed, sadly over the last months my delivery is constantly delayed or cancelled due to my product being out of stock. A bit more consistency would be greatly appreciated, as it started quite well when I first joined 🙏😊
19 July 2024
Reply from Vita Coco
Sorry to hear this Sandrine, we have had some stock issues but things should move more normally moving forward!
Product is wonderful, delivery woeful
Product is wonderful. But going through 2 couriers for delivery is a definite negative point both for the environmental impact and the slow delivery.
17 July 2024
Reply from Vita Coco
Thanks for the feedback Michael, apologies for the inconvenience
Great product get it monthly!
great product best way to hydrate is drinking coconut water i get it monthly delivered to my door!
14 June 2024
Reply from Vita Coco
Yay glad you are loving it Penny
Brilliant Experience Every Time I order from Vita Coco
Easy to order, prompt delivery. Love Vita Coco Coconut Water Original. Drink it every day.
16 July 2024
Reply from Vita Coco
So happy to hear this lovely review, thanks Sunita!
Reply from Vita Coco
Hi Frances, sorry about the delay here, I can see in our system that your order has been delivered. Please reach out to hello@vitacoco.com if this is not the case
Reply from Vita Coco
Thanks Estee, so happy to hear it's your favourite
Reply from Vita Coco
Sorry about that Jyoti, we are working on our timings and hope to improve this soon
Best coco water on the market!
10 July 2024
Unprompted review
Reply from Vita Coco
We think so too! thanks Mike
I did not receive my order yet
I did not receive my order yet, evri contacted me for the damage of my order and I contacted the customer service they promised to send another order but nothing received yet.
3 July 2024
I love drinking this coconut water as…
I love drinking this coconut water as it really quenches my thirst. It also helps to keep me hydrated, as I am no a fan of plain water.
2 July 2024
Reply from Vita Coco
Thanks Diane, glad we can help quench your thirst!
Great product, but new smaller size is a shame...
I love your product, however the recent change of the individual drink size from 16.9 oz to 11.1 oz for the same price is very frustrating. It doesn't make sense to spend the same money for that much less product. Unfortunately I will have to no longer purchase the product due to this.
2 July 2024
Unprompted review
Edit on my previous review….
Edit on my previous review….
As expected the situation was dealt with quickly and courteously, it appears that my consignment must’ve been damaged hence the issue. My card was credited with the full amount after a couple of emails and photos of th product.
This will not put me off ordering this product direct with Vita Coco, they are a genuine company with delicious drinks and sensibly priced
23 June 2024
Unprompted review
Reply from Vita Coco
Thank you Caroline We are so happy to have rectified your order and we apologise for the inconvenience.
Reply from Vita Coco
Glad to hear it thanks!
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