Voetbalshop.nl Reviews 

32,008
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Same delivery, kan je geen nee op zeggen. Pero porque no hay Mexico collection. Come on mannnn. We need it. Ook oude super fly IV collection, hyper venom, bring it back!!!

Rated 5 out of 5 stars

It was a great experience! I have been buying sport items at Voetbal.nl football boots, socks, jerseys ect. For couple months now, Brilliant products and affordable prices. Anything I ordered from th... See more

Rated 4 out of 5 stars

Great selection (online, not so much in store). Sizes work out OK. Retour was processed very smoothly, although I would have liked to be able to return it in person in a shop. DHL as the mail... See more

Rated 3 out of 5 stars

I received my order number 1008511483 with a limited edition NAC BREDA club t-shirt. Unfortunately, however, the T-shirt came in a torn foil and without a novelty tag attached to the shirt. Gi... See more

Company replied

Company details

  1. Football shop

Written by the company

OVER VOETBALSHOP.NL Voetbalshop.nl is 25 jaar geleden opgericht door Badge Direct BV, de direct marketing divisie van de Badge groep. Deze groep is al meer dan 40 jaar actief in de sport- en entertainment merchandise. Het Voetbalshop.nl team wil graag alles, van, voor en over voetbal brengen. Het is onze ambitie om als eerste de nieuwste producten voor de beste prijs online aan te bieden. We besteden veel aandacht aan de inkoop van A-merken met A-kwaliteit. We willen voor actieve voetballers en actieve fans een zo breed mogelijk assortiment presenteren in alle prijsklassen van voetbalschoenen, officiële wedstrijdkleding, voetbalteamkleding, voetbalfashion en fanproducten. Ook voor keepers, trainers en scheidsrechters presenteren we een interessant assortiment. Voetbalshop.nl heeft ook een outlet waar je koopjes kunt vinden. Voetbalshop.nl heeft directe banden met nationale en internationale voetbalclubs en andere belangrijke leveranciers van voetbalproducten. Zo kunnen wij jou altijd alles, van, voor en over voetbal brengen.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

32k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(32,008)

278 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Wrong advertised size

After completing the purchase, we find out that the size provided and advertise does not match the actual food size. Therefore, we have returned the item and hopefully we get reimbursed as soon as possible so we can order the bigger size.

23 May 2025
Voetbalshop.nl logo

Reply from Voetbalshop.nl

Dear Nabil The,

Thank you for your review and annoying that the size was not right.
We use the size charts of our brands and therefore do not create them ourselves.
We will therefore feed your feedback back to Nike themselves.

Kind regards,
Team voetbalshop

Rated 1 out of 5 stars

I paid extra for delivery today....DHL…

I paid extra for delivery today....DHL did not deliver. This is the second time same happening

22 May 2025
Voetbalshop.nl logo

Reply from Voetbalshop.nl

Dear Serhat Senel,

Thank you for your review.
We see from the track and trace that your order has already been delivered on the 22nd on the day you indicated.
We also did not receive any message from you that your order was not delivered.

Sporting greetings,
team voetbalshop

Rated 1 out of 5 stars

I do not recommend

I do not recommend, the order was not delivered to the specified address. The store claims that it has information from the courier company that the package was delivered, it responds to emails laconically and expects the buyer to find their package themselves. The store did not contact the courier company to specify where the package was delivered. Store does not want to refund the money for the order.

29 April 2025
Voetbalshop.nl logo

Reply from Voetbalshop.nl

Dear Arkadiusz,

Thank you for your review.

It was investigated by DHL and delivered to the company you entered as the delivery address.
We see that it is a very large company so our advice is really to choose a DHL service point in such cases.

Sporting greetings,
team football shop

Rated 5 out of 5 stars

It was a great experience.

It was a great experience! I have been buying sport items at Voetbal.nl football boots, socks, jerseys ect. For couple months now, Brilliant products and affordable prices. Anything I ordered from them one or two days I use to have my order, honestly it’s awesome.

13 May 2025
Rated 1 out of 5 stars

I order shoes with extra delivery

I order shoes with extra delivery, i should get my order on the same day and i get my order 3 days later.

I send e mail to klantservices and nobody answer.

Plus i didnt get back my 7.50e back for extra delivery

9 May 2025
Voetbalshop.nl logo

Reply from Voetbalshop.nl

Dear Pawel Krysztul,

Thank you for your review.
We have answered your mail which had slipped our minds.
Apologies for the delay in responding to your e-mail.

Sporting greetings,
teaam voetbalshop

Rated 2 out of 5 stars

Poor handling of delivery instructions

We have been loyal customers of this store for a long time and place frequent orders with them. Unfortunately, our recent experience was disappointing. We specifically requested delivery to our company location, but the courier attempted delivery only once and then redirected the package to a DHL pick-up point, which was not the option we selected.
We had to go and collect the order ourselves, which is inconvenient. Customer service was not helpful and seemed to have no control over DHL's delivery process.
We find this quiet disappointing as that doesn't reflect the level of service we expect as a long-standing customer.

2 May 2025
Voetbalshop.nl logo

Reply from Voetbalshop.nl

Dear Nancy,

Thank you for your review.
Annoying that the delivery did not succeed in 1 go. Indeed, if it fails 1 time it always goes to a DHL service point. This is environmentally friendly and we also recommend leaving it at home or at a DHL service point. With companies, there is a chance that an order could get lost.

Sporting greetings,
team football shop

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look