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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people expressed dissatisfaction with the staff, citing aggressive, rude, and unprofessional behavior, and some reported concerns about an employee's conduct during an incident outside the shop. Conversely, a small portion of people were satisfied with the staff, describing them as kind, helpful, and accepting. These reviewers also praised the store for its inclusive atmosphere and its role in Nottingham's alternative scene, highlighting a good selection of clothing and accessories.

What people talk about most

Staff

Customers consistently note ambiguous experiences with staff. While many reviewers praise the staff as... See more

Product

Clients share ambiguous opinions on product. While some consumers express satisfaction with the amazing... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The bumblebee x Freddy Krueger sweater wearing muppet defended someone for assaulting someone else. All because his (Steve’s/Edge Of The Matrix on Youtube) opinion didn’t align with both of theirs.... See more

Rated 1 out of 5 stars

Shocking behaviour from a member of staff, acting in a threatening and abusive manner towards a victim of assault, whilst siding with the perpetrator. Not agreeing with a person's lawful free speech i... See more

Rated 1 out of 5 stars

Bumble bee staff has made the biggest mistake of his life. Attacking a member of the public and verbally abusing him is not acceptable. Sack him immediately.


2.4

Poor

TrustScore 2.5 out of 5

42 reviews

5-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Violent staff

A gentleman was assaulted outside this shop and one of the employees ran outside to attack the victim. Disgraceful.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible abusive Staff Member ting…

Terrible abusive Staff Member assisting a person whom attacked a gentleman outside of the Void Shop when it was no business of his/hers. Should be fired! Is this within their company ethos? And how they want their staff members to act? Will never shop there.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Aggressive shop

When a member of staff at this shop runs into the street outside to assault a member of the public it makes you wonder whether going into the shop is safe at all. Disgusting behaviour from an aggressive male member of staff. They say no advertising is bad advertising! We will see.

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Aggressive staff

Bumble bee staff has made the biggest mistake of his life. Attacking a member of the public and verbally abusing him is not acceptable. Sack him immediately.

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Violent nasty employee.

Violent nasty employee.. gives a very bad name to the LBGTQ 🏳️‍🌈 community with he's emotional behaviour. Assaulting elderly in high street .. youtube star it is now

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Threatening and abusive staff member

Shocking behaviour from a member of staff, acting in a threatening and abusive manner towards a victim of assault, whilst siding with the perpetrator. Not agreeing with a person's lawful free speech in public is never justification for a physical assault or to defend that assault. In doing so you reveal yourself as the very person you accuse them of being. Watch the video on YouTube @edge of the matrix.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Violent staff in Nottingham

Staff at your Nottingham branch are extremely violent towards members of the public. An incident occured recently where two people were having a conversation in the street, and a young woman did not agree with what they were saying, so threw food at them. When protecting themselves from the unprovoked attack, a worker came running out of Void Clothing and started to physically and verbally abused the people that had already been attacked by the young woman.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Very nice company

Very nice company. Often find myself just going for a browse and end up buying lots.one of the best quirky alt shops in the UK.

2 January 2026
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service, the cashier was more interested in their phone than providing any assistance. You can buy the same products online for less than half the price and not have to put up with the arrogance of the staff here.

20 December 2025
Unprompted review

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