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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, most reviewers were unhappy with their experience overall. Many customers frequently complained about aggressive behavior from staff members during opening hours. Local people described extremely unprofessional behavior from employees, leaving visitors concerned about the overall store management. Some reviewers were happy with the business, praising the exceptionally kind and helpful staff members who actively support the local alternative community. Consumers also highlighted the wonderful choice of alternative clothing and accessories available, describing the store as a welcoming and inclusive space.

What people talk about most

Staff

People report negative experiences with staff, highlighting difficult interactions outside the shop.... See more

Product

Consumers find product experiences to be divided. Many people praise the amazing store for providing a great... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The bumblebee x Freddy Krueger sweater wearing muppet defended someone for assaulting someone else. All because his (Steve’s/Edge Of The Matrix on Youtube) opinion didn’t align with both of theirs.... See more

Rated 1 out of 5 stars

You can't throw beans on people you don't agree with and you don't get violent and involved in altercations while on work hours, I hope you'll learn to not attack people when they do not have the same... See more

Rated 1 out of 5 stars

Shocking behaviour from a member of staff, acting in a threatening and abusive manner towards a victim of assault, whilst siding with the perpetrator. Not agreeing with a person's lawful free speech i... See more

Rated 1 out of 5 stars

Bumble bee staff has made the biggest mistake of his life. Attacking a member of the public and verbally abusing him is not acceptable. Sack him immediately.


2.2

Poor

TrustScore 2 out of 5

44 reviews

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1-star

No history of asking for reviews

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2.2

All reviews

(44)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor customer service

Very poor customer service, the cashier was more interested in their phone than providing any assistance. You can buy the same products online for less than half the price and not have to put up with the arrogance of the staff here.

20 December 2025
Unprompted review
Rated 2 out of 5 stars

I ordered UV Pink 90 Day Innovision…

I ordered UV Pink 90 Day Innovision Contact Lenses. They where babypink in real life and did not look like the picture at all. Only good thing is that they arrived very quickly. I have not tried them on I am waiting for their response as I would like to return them.

3 November 2022
Unprompted review

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