VoucherCodes Reviews 26,399

Always very satisfied with their customer service. Many thanks

I have used Vouchercodes for a few years now. In parts, quite a heavy user. The VIP option made a difference and provided an extra incentive. That was in the early days. More recently, I am finding it very frustrating with transactions not being tracked. I use the same routine and why some track and others don't is beyond me. Customer support now is incredibly slow to answer questions. Sometimes there is no reply or one actually forgets the question asked due to the delayed response. One needs to be sure if a voucher or code actually works even when the terms and conditions have been read and met. Recent example is making 4 VIP member purchases in February and not a single transaction has been tracked and no reply to date when writing to support. Once again, I have to ask how can a member be confident that a reward / voucher will be honoured and provided at a later date if there is no evidence of tracking which should be in place pretty quickly? Having to wait up to 2 weeks for a reply is certainly not helpful.
Update for March 2026 was finally solved with multiple messages and the need to provide proof of purchase again on some transactions. The advice about aspects that would make tracking difficult also taken on board ( not for the first time! ). What is very surprising is that I now use a new desktop with minimal software as per advice to make tracking much easier and also now use the VC App. Having made 8 VIP purchases in April only 4 transactions at the time were being tracked and only because I had to remind VC. May has 2 eBay VIP transactions missing. On this evidence my concerns have not been fully addressed. No matter what I try to do or use in terms of devices ( desktop, laptop or phone ) there seem to be constant issues regarding tracking which yet again is very frustrating and time consuming. In June I am still waiting for a £30 B&Q gift card for a transaction made on 4th April ( proof already sent ). In fact anyone checking will see I have made multiple B&Q purchases and quite happy for VC to verify with B&Q.
In comparison I have also used Quidco for many years. Not as much as I used to but usually on big ticket items. Tracking the transaction and the value of the cashback is usually done within 48 hours using exactly the same devices! Just very difficult to understand and so very frustrating when one seems to be having the same issues time and time again. Sadly recent Google reviews demonstrate many other members having a very similar experience.

Saved quite a resonable amount of money using VoucherCodes

What has happened to this company?

You used to be able to get timely responses to emails but no longer! I spent almost £500 on a ferry trip with Stena line for the VC £15 gift card offer.

I've sent 2 separate emails and received no response now after 6 days! I will not use Vouchercodes again as I have no faith in the way they operate their business.

Sadly they just don't seem to care! Oh, should have added that I am supposedly a "VIP".

Excellent, as always

It's getting annoying again...transactions npt tracking and they take forever to respond

All your codes don’t work
I tried eBay back market Amazon and none work

You always get your vouchers to cash in against multiple companies - really worth signing up for

It is very hit or miss if the code works, luckily for me it did on this occasion

Most of codes do not work or do not work with a particular item.

Very easy to use. Order logged and registered

Codes dont work

Good idea to help save a bit more money when you shop👏

This company is very helpful, even sent me a reminder to use my voucher before a certain date.

My orders never track and so I never received the vouchers I am supposed to so unfortunately I have stopped shopping through yourself.

Always beneficial

Love voucher code, it's great

have used and find some of the code don't work, most of the time I forget to use, but in saying that have had vouchers a couple of times.