Still waiting for our order to be delivered, but we've only heard great things about vuly trampolines. The ordering process and communication about our order status has been easy and quick. Our neigh... See more
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Based in Brisbane, Australia, Vuly has been at the global forefront of innovative engineering for trampolines, swing sets, monkey bars, basketball hoops, kids' bikes and many other outdoor play products. For over a decade, we've pushed the limits of innovation, safety and fun. We strive to engineer the world's safest outdoor play equipment. We operate in Australia, the USA & Canada.
95 Ingleston Rd, 4154, Brisbane, Australia
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great product, great quality! Amazing deals and fast shipping! Exceptional customer service - hours/ days of fun to come (early Chrissy present)

Reply from vulyplay.com
Wow would recommend the 2.1 Monkey bars hours of fun,my boys love to hang and climb on everything this would keep them entertained for hours. Amazing!

Reply from vulyplay.com
The trampoline is excellent, it is 7 years old and still in excellent condition.
I love that you can buy replacement parts, so when we had hail and the cover broke we were easily and at low cost able to replace it.

Reply from vulyplay.com
I have always had an excellent experience with Vuly. High quality products, excellent customer service, and very helpful staff. I recently purchased a trampoline and I only have positive feedback. It was my niece’s favourite gift and it made me number 1 aunty! Highly recommend!

Reply from vulyplay.com
Vuly have amazing equipment that is very durable

Reply from vulyplay.com
We've had our Vuly trampoline for just under a year and our kids absolutely love it! The quality of the trampoline is spectacular and will likely last us for years to come. Customer service were amazing to deal with and service/postage was prompt and efficient.

Reply from vulyplay.com
I've loved Vuly for years, mainly because of all the different swing styles, different ones to suit different ages🥰

Reply from vulyplay.com
Love our trampoline most used toy in the backyard not an day goes buy we don’t play on even in an wind last week, an without our little dinosaur sprinkler it’s definitely the best for these hot summer days

Reply from vulyplay.com

Reply from vulyplay.com
This company is 100% Australia # 1 in all aspects of outdoors equipment, great staff , Freindly awesome people.

Reply from vulyplay.com
Our kids are on their vuly trampoline every night after school! it’s so sturdy and fits all their balls on their too ha ha

Reply from vulyplay.com
I highly recommend Vuly. My kids have the trampoline, skateboard and large play equipment and I couldn't recommend them.enough.
Quick delivery, great communication and I love how you have different pay options.
Its makes it easy on parents who dont have the exact money on the spot.
Thank you Vuly for being a great company.

Reply from vulyplay.com
My kids love this trampoline. The best excuse to go outside and have some fun. Very easy to construct.

Reply from vulyplay.com
Ben Gulliver was amazingly helpful today helping me with my order! He looked up my equipment to check what I was ordering was compatible with my equipment. And thank goodness he did…. I would have ordered the wrong thing and wasted my time. Thanks for your friendly and respectful manner.

Reply from vulyplay.com
Called with a question and Ben G made my experience so quick and easy! Highly recommend

Reply from vulyplay.com
I called up to purchase a small monkey bar set for the kids for xmas. The salesman (Ben G) was very helpful and explained the huge response on the large tree house set. So, I upgraded the purchase to the large tree house set with some attachments. Very excited to see the kid's reaction on Christmas Day.
Thanks Ben.

Reply from vulyplay.com
Ben G was very helpful and pointed me to the right products we need for our family.

Reply from vulyplay.com
Purchased one only to be hit with an additional 331 charge after paying 900 for an installation and told I can’t install it on my own so basically the only option is to pay $331+900 but the 2600 or whatever the charge is for the items. Or just get a refund. I’m sorry but when take payment for all the above only to realize on the back end you may as a business sold something under what it needed to be you don’t get to ask oh hey your still on the hoook for more money. No apology, no warnings on the site like not all installation charges are final it depends on if your in range or not. Then it’s taken 2 weeks to get an actual response which is yeah you have to pay no let’s work on it together, no our mistake this is what we can do. Just pay it, oh and maybe a manager will contact you.
Vuly I have sent you an email to follow up with my case.

Reply from vulyplay.com
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