On the 14th of June I bought some item at the shop. Never got it. First, they said, it was lost in transportation, and asked do I want my money back, or they can send another one. I chose new item. S... See more
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Super easy to deal with and very helpful. I spoke online with a Ronni who was very friendly and helpful. I screwed up in my ordering and had to take it back, via one of their stores. Couldn't have be... See more
The product corresponds to the description. Its delivery was faster than it was stated on the website. Very pleased with the service.
Company replied
Super god service hos VVS Eksperten i Ringsted. God priser og kvalitet
Company replied
Company details
Written by the company
VVS-Eksperten er en dansk webshop, der specialiserer sig i salg af VVS-produkter. Vi ønsker at gøre det nemt og trygt at handle VVS-artikler online – uden at gå på kompromis med kvalitet, pris eller service. Vi tilbyder et bredt sortiment af produkter inden for blandt andet badeværelse, køkken, varme og installation. Uanset om du er i gang med en større renovering eller blot mangler en enkelt reservedel, bestræber vi os på at have de rette produkter på lager til konkurrencedygtige priser. Hos VVS-Eksperten sætter vi en ære i at levere en god kundeoplevelse fra start til slut. Det betyder hurtig levering og en kundeservice, der er klar til at hjælpe med både små og store spørgsmål. Vi ved, at VVS-løsninger kan være komplekse, og derfor gør vi os umage for at guide vores kunder, så de føler sig trygge gennem hele købsprocessen. Vi samarbejder med anerkendte leverandører for at sikre høj kvalitet i vores sortiment, og vi følger løbende med i udviklingen på markedet, så vi kan tilbyde moderne og holdbare løsninger. Hos VVS-Eksperten handler det ikke kun om produkter – det handler om at skabe tillid, værdi og gode oplevelser for vores kunder.
Contact info
4.2
Great
20k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 2 weeks
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God service
26 November 2023
Super levering
11 November 2023
Reply from VVS Eksperten
Hej Bo
Du er en super kunde! TAK for anmeldelsen
Mvh VVS-eksperten
Super easy to deal with and very…
Super easy to deal with and very helpful. I spoke online with a Ronni who was very friendly and helpful. I screwed up in my ordering and had to take it back, via one of their stores.
Couldn't have been easier, no questions, no hassle and instant money return. Will definitely be back!
30 October 2023
Unprompted review
Super service
30 September 2023
God service
22 August 2023
Reply from VVS Eksperten
Hej Tony
Tak for anmeldelsen af VVS-Eksperten.
Vi er glade for at du oplevede god service i forbindelse med din handel hos os.
Vi håber at vi får lov til at hjælpe dig igen en anden gang.
Hav en rigtig god aften.
Med venlig hilsen
Rikke, Kundeservice
Super fin service!
16 July 2023
God service og professionel
19 July 2023
Super Service.
15 July 2023
Super god service.
28 May 2023
Reply from VVS Eksperten
Hej Samir.
1000 tak for de fine stjerner til VVS-Eksperten.
Det glæder mig, at du sætter pris på vores super gode service.
Sådan skulle det gerne være hver gang.
Jeg håber, vi kan få lov at hjælpe en anden gang.
Ha' en dejlig dag.
Med venlig hilsen
Bonnie, kundeservice.
Quick and very nice service
Quick and very nice service.
Super Quick reply on mails.
Thanks.
13 April 2023
Unprompted review
Nice product and service
16 March 2023
God pris og fin leveringstid.
11 March 2023
God service.
16 March 2023
Never had as bad service as this
Checked the lager status before coming to the shop. Shoping assistant said they don't have anything I am asking. Then I showed pictures, and she still said that they don't have it. Then I said it is shown on the website that you have it here. She said, it will take 2-3 days to deliver it to the shop, from the lager, which is behind the shop.
I left the shop, got very confused and I double checked if almost 2000dkk items are in the shop, and they were. I went back inside in the shop, and then she said, yes we do have these items. She said to drive around the house and it will be there in the lager. I drove around, door was locked, called 3 times on the phone but nobody answered.
Then I drive back to the shop, and I was told to drive back to the lager again. Then finally I got my goods.
I drove back to the shop and asked if they have any wire, she said no. I walked 10 meters behind me, still in the shop and found much of the wire selection.
What kind of treatment is this?!
1 March 2023
Unprompted review
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