VWFS Rent-a-Car - Liverpool (Vans) Reviews 290

TrustScore 5 out of 5

5.0

Swansway Volkswagen Van Centre Liverpool, 2 Evans Road, Speke, L24 9PB Liverpool, Merseyside, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very competitive price, no extra charges such as miles covered etc, very clean modern vehicle. Straightforward booking and follow up invoicing, no quibbles over fuel or small marks or dents. I would... See more

Company replied

Rated 5 out of 5 stars

It’s always a pleasure to rent from VW commercial in Liverpool Speke. Great customer service, great service, quick and amazing.

Company replied

Rated 5 out of 5 stars

Couldn’t recommend Sean and the rental team enough - my van was off the road following an accident and Sean had me back working within a few hours. He was very responsive and there’s no microscopic e... See more

Company replied

Rated 5 out of 5 stars

Excellent service,staff are very helpful,the whole experience was stress free,best hire company I've ever dealt with,won't be going anywhere else from now on. Van i hired was brand new only had 7 mil... See more

Company replied


Company details

  1. Car rental company
  2. Car rental service
  3. Van rental agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Swansway Volkswagen Van Centre Liverpool, 2 Evans Road, Speke, L24 9PB, Liverpool, Merseyside, United Kingdom

  • 0151 486 8400

5.0

Excellent

TrustScore 5 out of 5

290 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s always a pleasure to rent from VW…

It’s always a pleasure to rent from VW commercial in Liverpool Speke. Great customer service, great service, quick and amazing.

10 April 2026
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Brilliant service

Brilliant service. So smooth from start to finish. Staff really helpful and friendly
Would definitely recommend

27 March 2026
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Couldn’t recommend Sean and the rental…

Couldn’t recommend Sean and the rental team enough - my van was off the road following an accident and Sean had me back
working within a few hours. He was very responsive and there’s no microscopic examination of the vehicles when returned 👍

20 February 2026
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Excellent service and quality of…

Excellent service and quality of vehicle. Sean was very helpful would definitely use again.

19 February 2026
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Brand new Vans and very clean

Affordable prices
Best Vans brand new
Sean gives always the best costumer service top man

13 February 2026
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Amazing from the moment of booking…

Amazing from the moment of booking online. Quick and easy, Sean was amazing to deal with and the van was amazing too. Also, cheaper than loads of other places

30 January 2026
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

A great experience

A great experience, from booking to collection and drop off. I hired a VW Transporter which was clean, had a great spec and all at a reasonable price. The hiring experience was easy, friendly and efficient so i'd recommend VWFS Rent-a-Car - Liverpool to anyone looking for a hire van.

26 January 2026
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Ca

Rated 5 out of 5 stars

Best vehicles and the staff provide an…

Best vehicles and the staff provide an excellent service everything is clear no hidden extras

15 January 2026
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Five star service from Sean at…

Five star service from Sean at Liverpool VW van centre . Customer service was excellent as was the vehicle and price . I would definitely use again .

14 November 2025
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Great service and price

Great service and price, only place to offer automatic van for hire, and the van is like brand new! Not to mention the staff are all friendly and helpful to walk you through the whole process. 100% will book with them again!!

20 October 2025
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

I always get my van rental from here…

I always get my van rental from here and they are the best around for price and vehicles, the staff are always pleasant and go that extra mile to get you what you need

6 October 2025
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Good value great staff

Brilliant staff very friendly 5 🌟

11 October 2025
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

great to deal with

Sean was great to deal with quick and excellent service.

After inspection was ok and no issues with van , deposit was released straight away.

4 October 2025
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Best van hire

Very competitive price, no extra charges such as miles covered etc, very clean modern vehicle. Straightforward booking and follow up invoicing, no quibbles over fuel or small marks or dents.
I would particularly highlight Sean, he was super helpful, friendly and gave much of his time to make sure everything was ok. Would definately use VW again, great service.

2 October 2025
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Easy hire

From start to finish easy to get my van and was always helpful , great value and makes me want to come back next time I need a hire van. Thank you so much

23 September 2025
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Easy to book

Easy to book. Straight forward at pick up no pressure to take out additional insurance or extras. Advisor Sean was really helpful and return if vehicle as equally easy would definitely book again

12 September 2025
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Great staff and van clean and tidy

Great staff van clean and tidy

22 August 2025
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

Thank you for choosing VWFS Rent-a-Car. You chose us to keep vehicle rental simple – and we’re glad we were able to do this for you.

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

Exceptional service from ease of…

Exceptional service from ease of booking collecting and returning and very professional staff

26 August 2025
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Rated 5 out of 5 stars

A great hire experience from a great team at VWFS - Thank You ☺️

Great experience here VWFS Speke, the hire team are so experienced and relaxed and really put you at ease when hiring one of their excellent vehicles.

I booked online and communication from then on was via an email but I contacted them just to confirm everything.

It was from that point speaking to Shaun that I was assured and felt I had made the correct choice.

Thinking back if they had of contacted me via telephone to confirm that would have been the icing on the cake as they are so good at answering any questions you may have had. (Please note) 😊.

Will definitely be using again in future, well done VWFS Speke and thanks for a great experience and making it easy and streamlined with no hidden costs or hassle.

Francis

11 July 2025
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Rated 5 out of 5 stars

excellent service

excellent service
staff are freindly and helpful

14 July 2025
Unprompted review
VWFS Rent-a-Car - Liverpool (Vans) logo

Reply from VWFS Rent-a-Car - Liverpool (Vans)

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look