VWFS Rent-a-Car - West Yorkshire Reviews 24

Claire at the leeds branch was amazing!! Great service

Had a great experience with JCT600 Volkswagen Van Centre West Yorkshire. Peter and Paul were both friendly, helpful, and professional throughout. They offered me a very competitive price—highly recommended!

Couldn’t have asked for a better experience! The van was clean, comfortable, and ran perfectly. The team made everything super easy and stress-free. Great value for money and excellent customer service. Will 100% rent from them again!

Hired a brilliant and pretty much brand new Multivan at short notice. Craig was very helpful and the whole experience was seamless from start to finish. The only disappointment was returning the vehicle at the end of the hire!

My experience was really good. Customer service was on point, even when I was told, the vehicle I had booked was not available. They made up for the error and I left a happy customer.

Excellent experience start to finish. Rental manager really helpful, van just what was needed. Highly recommended.

Really helpful and efficient!

What a friendly and helpful garage. Nothing was too much trouble for Craig who managed the hire of our Multivan during a recent trip abroad. Really enjoyable experience - we'll definitely be back to hire again for the next trip. Many thanks!

All staff were very courteous and professional, in all aspects.
Vehicle was clean and well turned out

It’s been an amazing first experience with VWFS. I booked a van at the very last moment, and although one wasn’t available, Craig went above and beyond to help. He even replied to my email late at night around 11PM and managed to arrange a showroom van for me, which was completely unexpected.

From start to finish, Craig was polite, professional, and incredibly helpful. When I went to collect the van, the process was quick and stress-free. At the time of return, he told me that if I ever need anything in the future, I should just give him a call and he’d look after it, that really stood out to me.

It’s rare to find that level of personal care these days, and Craig genuinely made the whole experience effortless. I’ll definitely be coming back to VWFS, and I can’t recommend Craig highly enough.

Fantastic service, staff friendly staff. Vehicle was top quality, its my Second time booking with them and i shall continue to use them in the future, they over deliver everytime i have used them, process is simple and straight forward.

Very happy with the service.The advisor gave all the details for our journey.

Have used the rent a car/van on several occasions and have always received first class service.

Fantastic customer service from start to finish. The van was in perfect condition and really easy to book, collect and drop off. Great price and will definitely use again.

Previously hired a van through VWFS for a holiday with our elderly parents, needed extra room for mobility aids etc. Had excellent service, hence we contacted them for this years' hire. Very efficient, excellent price, service was superb. Van clean and ready to go for time we arranged. No issues with the van whilst away. Will definitely be in touch if we have need of a van in future.

As always, been a few a times and never disappointed. Staff are quick, efficient and extremely helpful and accommodating. I won't go anywhere else, nothing compares. Highly recommend.

I am so pleased I chose VWFS Cleckheaton to rent a van from!
Large organisations often charge as much as possible, increasing the price for any reason they can but this did not happen. I don't know if other branches are the same, but I won't be trying anywhere else - I'm sticking with Cleckheaton!
Despite being 55 I have never hired a van before, so I was worried about being taken advantage of, but both Craig and Brian said they would look after me and they really did. Other single women out there will know just how important this is.
The price was great and when I called to ask for an extension to the booking (feeling incredibly stressed because the house move was taking a lot longer than anticipated) Brian said it was no problem. This is the kind of customer service we all need, but it is rare and is the reason I will keep going back.
I will also make a point of telling everyone I know about this fantastic place.
The van itself was new, spotless, easy to drive and if I win the lottery one day I will be buying one!
I highly recommend this service and the very lovely Craig and Brian at the Cleckheaton branch 😁

The Caddy van was great to drive. Like driving a car!
Enough room in the back with access from both sides and the rear. The Diesel engine had plenty of range as well.
Reception and Parts Staff were great. Would definitely recommend.

Craig dealt with this booking and was very professional we were very impressed with the combo van we had for our trip and we will rent again if we need to. I would definitely recommend you to my friends for your services in the future and thanks again to Craig for your professionalism.

I recently rented a van from VWFS Rent-a-Car for a day to assist with my house move, and I must say, the experience exceeded my expectations. The vehicle provided was incredibly new, well-maintained, and had excellent fuel efficiency, which made the entire moving process much smoother than anticipated.

What truly stood out was the exceptional service. The entire process was hassle-free and flexible, allowing me extra time to return the van, which was a huge help. A special mention to Mr.Brian Reid, who handled everything professionally while being friendly and accommodating.

I highly recommend VWFS Rent-a-Car to anyone looking for a reliable and high-quality rental service. I’ll definitely be using them again in the future!