West 4 Plumbing and Heating Ltd Reviews 

175
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This company is phenomenal. I cannot praise them enough. I had a big flood today and Dennis came within a very short time to sort everything out. He was super quick and very professional. I have n... See more

Rated 5 out of 5 stars

Alfie came highly recommended by a neighbour. We wanted him to re-install a tap. It wasn't a big job, less than half an hour, but access was restricted and tricky. He was polite, efficient, and resp... See more

Rated 5 out of 5 stars

Alfie is great to work with. Super reliable and honest. He did a variety of jobs - water filter installation, complete boiler, central heating system and radiator overhaul and installation (11 in tota... See more

Rated 5 out of 5 stars

Needed to replace boiler in bathroom, but needed to replace pipe work as old pipes were wrong diameter. British gas quoted similar price for work, but insisted we would need to organise a builder to... See more

Company details

  1. Gas engineer
  2. Gas installation service
  3. Central Heating Service
  4. Plumber

Written by the company

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Contact info

4.9

Excellent

TrustScore 5 out of 5

175 reviews

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4.9

All reviews

(175)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

Alfie installed our new Hive system and fixed a leaky tap. He was a true professional - on time, efficient, responsive. We especially appreciated him going over and beyond to source a special part for our tap - saving us time and money.

7 January 2022
Unprompted review
Rated 5 out of 5 stars

New Years Eve without a working Boiler!

On the 31st December I woke up to no heating or hot water. After calling a few companies to no avail, I contacted Alffie at West 4 Plumbing. He said he could come in 90 minutes and true to his word he did.
After 35 minutes he had fixed the problem and I saw in the New Year with heating and hot water. I was so incredibly grateful and will definitely use West 4 Plumbing again.

4 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

We got in touch with Alfie about an issue with our toilet tank. He was very prompt and communicative, came to our flat quickly to assess the issue and after getting the parts for us he solved our problem in a very short time. He is professional, highly efficient and he's done a great job. We totally recommend him. Many thanks, Alfie!

27 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Alfie solved a long term plumbing problem by re positioning pipes under our sink. He is an excellent plumber - very professional and reliable. I would definitely use him again and would recommend him.

22 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience - prompt, efficient, communicative, very competent. All the plumbing problems in my bathroom washbasin and shower were fixed quickly and correctly. I would highly recommend West 4, and will definitely use them again.

27 July 2021
Unprompted review
Rated 5 out of 5 stars

I am very impressed and pleased with my…

I am very impressed and pleased with my experience with West 4 Plumbing. Alfie was extremely efficient and professional with the work he did on my tap and I have had not a single problem with it since (not to mention I called during hours not many other places would not have been available) I couldn't recommend a business more.

24 July 2021
Unprompted review
Rated 5 out of 5 stars

If Carlsberg did plumbers…

If Carlsberg did plumbers…

Alfie was super-friendly, super-efficient and super-competent. After ongoing boiler issues remained unsolved following repeated & expensive visits by a well known London plumbing group, Alfie arrived like a knight in shining armour and fixed the problems in one brief visit. I only wish that I’d known about W4 years ago and I would most definitely call on them again without hesitation in the future. Can’t recommend highly enough : five star service from start to finish.

23 July 2021
Unprompted review
Rated 5 out of 5 stars

excellent and efficient service

Alfi attended our property within 2 hours after I phoned him about a leaking tap. It was not a straightforward job and he went above and beyond to provide us with excellent service and outcome. He's professional, friendly, knowledgeable and efficient, will definably phone him again with future plumbing problems.

29 June 2021
Unprompted review
Rated 5 out of 5 stars

Efficient and sense of community

Alfie came highly recommended by a neighbour. We wanted him to re-install a tap. It wasn't a big job, less than half an hour, but access was restricted and tricky. He was polite, efficient, and respectful of Covid protocols. When it came to asking him how much we owed, he refused to accept payment. Not only did he succeed in a job that had had other plumbers failed to solve, his generosity and sense of community is warmly appreciated.
We would not hesitate to use him again, and recommend him to our friends and neighbours.
Julia.

26 June 2021
Unprompted review
Rated 5 out of 5 stars

Sorting out my boiler

They arrived when they said they would, were careful given the Covid fears and reviewed what was wrong with our boiler and plumbing system. They came back when they got the parents and stayed well into the evening sorting it out. Alfie was a really nice guy and i would thoroughly recommend him

18 June 2021
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience. Alfie was very helpful to us on a number of issues which we needed fixing, including making suggestions for new taps etc.. Very conscientious and hard working.

25 May 2021
Unprompted review
Rated 5 out of 5 stars

Very professional and efficient

Very professional and efficient. Alfie came out to have a look at the jobs that needed doing, provided a list of the equipment that was needed (he sent all the links so we did not get any wrong). He chose equipment that was in our budget and gave us an exact quote on labour. The following week he returned and completed all the necessary jobs. Very good and honest.

18 May 2021
Unprompted review
Rated 5 out of 5 stars

I never leave reviews but these guys…

I never leave reviews but these guys 100% deserve it!

Been having issues with our boiler for months and had 3 people round to come and try and fix it (all unsuccessfully) Alfie recognised the problem within seconds and fixed it within a few hours. I could not recommend these guys more. Professional, seriously good at their jobs and extremely good value when many others in the area over-charge. 10/10 all round.

17 May 2021
Unprompted review
Rated 5 out of 5 stars

My boiler failed it's test

My boiler failed it's test! I was recommened Alfie at very short notice, he came the next day (after a days work in central london) he quoted me late that night - I accepted and he came early the next day (Saturday) and removed the old boiler, fitted the new one ...job done! He was very hard working, didn't take a break and thought 'outside the box' ... thanks Ann

17 March 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Alfi has done a number of jobs for us including installing a bathroom, setting up a Nest thermostat for our underfloor heating and recently fixing our leaking boiler.

6 March 2021
Unprompted review
Rated 5 out of 5 stars

Best plumber I've used!

I have lived in Chiswick for 14 years and wish that I had found Alfi sooner - I couldn't recommend his services more highly! In my experience it is difficult to find a truly reliable plumber but I was more than happy with the service that 'West 4 Plumbing & Heating' provided. Alfi and his team have fixed both a toilet issue and a shower leak for me over the past 6 months and I found him/them very professional and friendly, does what he says he will do when he says he will do it and took ownership of the job and did it well. He truly seems to care about doing a good job and one thing I really appreciated was that he clearly thinks creatively about how to fix complex issues and didn't just give up - which we experienced with another plumber who attempted to fix the same issue! Thank you Alfi and 'West 4 Plumbing & Heating' - you will now be our go to plumber and I thoroughly recommend you to other Chiswick-folk! Kate : )

16 February 2021
Unprompted review

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