West 4 Plumbing and Heating Ltd Reviews 

175
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This company is phenomenal. I cannot praise them enough. I had a big flood today and Dennis came within a very short time to sort everything out. He was super quick and very professional. I have n... See more

Rated 5 out of 5 stars

Alfie came highly recommended by a neighbour. We wanted him to re-install a tap. It wasn't a big job, less than half an hour, but access was restricted and tricky. He was polite, efficient, and resp... See more

Rated 5 out of 5 stars

Alfie is great to work with. Super reliable and honest. He did a variety of jobs - water filter installation, complete boiler, central heating system and radiator overhaul and installation (11 in tota... See more

Rated 5 out of 5 stars

Needed to replace boiler in bathroom, but needed to replace pipe work as old pipes were wrong diameter. British gas quoted similar price for work, but insisted we would need to organise a builder to... See more

Company details

  1. Gas engineer
  2. Gas installation service
  3. Central Heating Service
  4. Plumber

Written by the company

gas, gas work, plumbing, plumbing work, plumber, plumber near me, plumbing near me, heating, heating engineer, hive installer, nest installer, plumber in chiswick, emergency plumber, find a plumber, good plumber in chiswick, best plumber in chiswick, plumber w4, plumber w5, plumber w6, plumber w8, plumber tw7, plumber tw8, plumber in Holland Park, plumber in Hammersmith, plumber in shepherds bush, boiler breakdown, boiler repair, boiler installation, boiler service, fix boiler, underfloor heating repair, gas safety certificate, landlords gas safety, gas checks, unvented cylinder repairs, vented cylinder repairs, unvented cylinder installation, power flushing, powerflushing, central heating engineer, central heating repair, central heating problem, central heating breakdown, no heating, no hot water


Contact info

4.9

Excellent

TrustScore 5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(175)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best engineer

Alfie is the best engineer.He is very polite,professional and did the work properly.I am very pleased with his service.He truly care about his work.Highly recommend him.
Thank you

15 February 2021
Unprompted review
Rated 5 out of 5 stars

The only plumber/gas engineer I use!

I have used Alfie for years now and can honestly say he is one of the best contractors I have ever worked with.

He is professional and polite, not to mention competitively priced.

I own and manage a number of properties and he is my go to plumber/gas engineer.

10 February 2021
Unprompted review
Rated 5 out of 5 stars

Alfie and team have carried out 3…

Alfie and team have carried out 3 different jobs for me on different occasions, including boiler servicing, updating and reconfiguring kitchen pipework, macerator replacement.
Very happy with the work, communication and flexibility good. Alphie is always on time and leaves the place tidy.

4 February 2021
Unprompted review
Rated 5 out of 5 stars

Prompt, professional and considerate

Alfie and his team came round to my property at relatively short notice to fix a plumbing issue. Prompt, professional, thorough, honest and considerate. They were recommended to me so I used them. They did an excellent job. Many thanks Alfie.

30 January 2021
Unprompted review
Rated 5 out of 5 stars

Lovely people

Lovely people, quick response to emails, clear with pricing. Were great in person too, worked quickly and gave helpful tips. Took great care with their covid precautions.

26 January 2021
Unprompted review
Rated 5 out of 5 stars

RELIABLE, KNOWLEDGEABLE AND PROFESSIONAL

I seriously can’t recommend Alfie & his team enough at West 4 Plumbing. They have recently fixed a number of Plumming issues and installed 2 gas hobs in flats I rent out. They were very responsive and flexible about coming at a time that was convenient for me and my tenants. They work quickly and efficiently and on one occasion had to stay late on a Friday evening to finish the job. He is very knowledgeable and always available even at short notice. He is friendly, polite and always gives reasonable prices.

20 January 2021
Unprompted review
Rated 5 out of 5 stars

5* service

Alfie came by today at very short notice to fix our boiler and provided an excellent service. Speedy and efficient; he also conducts himself with high professionalism- v. recommendable.

16 January 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend Alfie and his team!

Alfie and his team were great! Coming to save my flat mates and I two days in a row, and available over the phone.
Can’t fault him!
Had a problem with our water and booster, it was all sorted out smoothly.
Highly recommend!

7 January 2021
Unprompted review
Rated 5 out of 5 stars

I strongly recommend Alfie and his…

I strongly recommend Alfie and his team. Excellent service very professional, clear communication about what the problem is and what needs to be done when how much ... and just great to deal with a very nice person ... I had a big leak and boiler issue that was resolved in less than a day, so do not hesitate to use his service

4 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent job - recommended

Alfie and his team did an excellent job. They dealt with an emergency repair of a water leak from pipework in my apartment, completed a boiler and megaflo service and helped with some issues with my fridge. They were very responsive when arranging for the job, their quote was very fair and seemed to be very knowledgeable. Overall, I would recommend Alfie and his team and would definitely call for their service if needed in their future.

1 January 2021
Unprompted review
Rated 5 out of 5 stars

An excellent local plumber, electrician and gas safe person

Alfie just did some electrical work for us plus a boiler service. He made some useful suggestions, did the work promptly and efficiently and explained what he was doing. The cost was reasonable. I will certainly be engaging him again when I next need plumbing, heating or electrical work.

30 December 2020
Unprompted review
Rated 5 out of 5 stars

A very good local plumber

We’ve called on Alfie two or three times in the past few months; he’s always arrived promptly and his work is faultless. Alfie’s a great problem solver and any advice given has been extremely helpful. We wouldn’t hesitate to recommend him. Greenside Road W12

21 December 2020
Unprompted review
Rated 5 out of 5 stars

I was having difficulties finding a…

I was having difficulties finding a plumber until I called Archie
He pulled out all the stops to help within a couple of hours
I will definitely call on him again in the future.
I didn’t meet him as I’m the landlord however my tenant commented he was very efficient.
Thankyou for your help and saving the day.

14 December 2020
Unprompted review
Rated 5 out of 5 stars

West 4 Plumbing Excellent service and work

West 4 Plumbing were extremely professional, friendly and undertook excellent quality work for a good price. They fixed our issues when other plumbers were unwilling to. I would highly recommend them and will definitely be using them in the future.

11 December 2020
Unprompted review
Rated 5 out of 5 stars

This company is truly excellent and…

This company is truly excellent and totally trustworthy. My boiler broke down on Friday and the owner came to have a look on Friday evening. I needed to change the boiler flue. These guys installed it on Monday morning. I could not have asked for a faster turn around. Will only use them in the future. Highly recommend!

11 December 2020
Unprompted review
Rated 5 out of 5 stars

Highly rated.

Thank you very much for attending at short notice to fix leaky radiator that left the flat with no hot water nor heating. Not first time that Alfie has helped me sort issues at short notice. Always very appreciated as not everyone is as accommodating as him. Highly rated.

10 December 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look