Reliable service to Scotland. So pleased with all my orders so far. Great range of wallpapers, free samples and website easy to navigate. Excellent communication if there is a slight delay with the or... See more
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The Interior Experts. Bringing you the widest selection of wallpaper online, with a design for any style or personality. Wallpaperdirect has been making walls happy since 1999 and our parent company are holders of the English Royal Warrant.
Maple Road, BN23 6NY, Eastbourne, United Kingdom
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Very happy when my wallpaper arrived. There was a delay on delivery, but I was notified about this.
Quality of wallpaper was spot on. The website has easy to follow instructions on how to apply the paper, which was reasonably easy.

Reply from Wallpaperdirect
Delivery was on time. Wallpaper calculator was accurate. The tips and tricks instructions were helpful. The paper and paste were superior products. I’m over the moon with the results!

Reply from Wallpaperdirect
Excellent customer service and best range of products!!

Reply from Wallpaperdirect
The customer service was i credibly great. I loved that you spoke to the same person each time you needed questions answered...made me feel heard
Thx for great experience

Reply from Wallpaperdirect
You shipped the wallpaper I ordered to Australia in just a couple of weeks. Great service!

Reply from Wallpaperdirect
Wonderful paper..easy to put up and super special

Reply from Wallpaperdirect
The selection offered is fantastic and the fact it is possible to obtain sample(s) is even better. I wouldn't feel comfortable ordering the paper online if I wasn't able to see it in the room so having a sample is crucial for me. The wallpaper was of excellent quality and arrived quickly. Thank you!

Reply from Wallpaperdirect
I ordered paintable wallpaper from you and it was a reasonable price and free delivery. The lady I spoke to on the phone was so helpful. I would buy from you again. Thank you.

Reply from Wallpaperdirect
Quick and easy to order at decent prices. Order arrived really quickly and on time in perfect condition. Great service with no problems.

Reply from Wallpaperdirect
Lots of options, and wallpaper I've used so far has been good to work with. A good range of pricing and styles. Shipping to Australia takes a bit of time and shipping can be a bit expensive. The samples are either free or $2 which is nice. I'll be ordering again :)

Reply from Wallpaperdirect
Wallpaper is beautiful, good quality and arrived in a timely manner.

Reply from Wallpaperdirect
All the experience since we order and until we got our deliver was very pleasant. Thank.

Reply from Wallpaperdirect
Excellent quality paper delivery seemed slow about 2 weeks so order early.

Reply from Wallpaperdirect
Wallpaper Direct's website is easy to navigate and delivery is excellent... the paper I wanted is Swedish and expensive so was delighted to find it soooo much cheaper from Walpaper Direct so a win win situation...won't hesitate to use them again

Reply from Wallpaperdirect
I have used wallpaper direct a few times in the last 4 years or so and have always been happy with the service and the quality. This time however the quality of the paper was very poor. I previously purchased the same wallpaper for our lounge(superfresco eden) this time the quality of the paper was substandard. The first 2 pieces of paper I put up ripped as soon as they had been pasted, subsequently I did not leave to soak as instructed but still had some pieces that ripped. This has left me very disapointed.

Reply from Wallpaperdirect

Reply from Wallpaperdirect
The selected wallpapers arrived within the specified time line. The use of the wallpaper measuring section was accurate. Choice of papers very hood. Prices in comparison with other sites were better. Free postage was a bonus.

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Reply from Wallpaperdirect
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