Waltons Reviews 

Several split panels where nails had been hit too hard. Several knot holes where the knot has fallen out. Very rough warped lap work. Quite flimsy construction.

Poor quality item, looked nothing like online and then trying to get refund just wasn’t easy! 50% of total price and that took a week to try and get. Don’t purchase from them if you want a good experience

Based not delivered and very poor and arrogant customer service

Ordered the Dove Log Cabin, overall I would say my opinion is mixed, the cabin itself is good although we were supplied a quite a few parts which are cracked or warped it's not until the end you find out there are a few spares, the instructions are tiny two pages on a single side of A4 it mentions in the instructions videos online but the QR codes don't work and checking the youtube channel there was nothing for our model.

We purchased the EPDM superior roof, however the instructions are for felt, on contacting support they eventually replied saying follow the instructions as per the felt as there are no instructions for the EPDM (shocking giving the uplift price), I said that's not right because that would mean using ticks but they never replied.

The purlin on the product is terrible, completely twisted, warped, rough low quality and provided with a join in the middle which is impossible to line up but in the photo it's a complete length, which is as shame because the main wood is pretty good where it's not cracked.

Delivery was a strange one it comes in a nice neat package but because they send one guy with no lifting equipment he has to manually unload everything one by one which means you ideally need to have some pallets on standby to save it being loaded onto the ground and of course there is no way it's going back into the same shape so you need extra covering, but the guy was pleasant.

The cabin itself goes together a bit like lego so the sides go up really quickly, sadly nothing is pre-drilled which would help and quite a few parts need sawing to length.

So as I would say mixed, but now the cabin is up it does look good (apart from that perlin).

Delivered early Friday with time to site panels before installation early Monday.

Excellent service from initial enquiry call.
Delivery date agreed at the time of order and arrived during slot given.
Well made playhouse, good instructions and all fittings supplied and labelled.
Easily built in a couple of days on a concrete base by 2 people. Comes treated but enjoyed painting it !
It was a surprise for our granddaughters and they loved it. They are enjoying decorating inside now.

The shed itself could have done with having numbered parts that you couldplace together rather instead of looking at quite a small instructions, also, lots of the wood is slightly warped and had to be trimmed to be fitted. Lucky my friend is a carpenter. All in all for the price fair

3 failed delivery days from the couriers, today the 13th july being the 3rd delivery date I've had.
EDIT:
4th delivery date successful.
Quality of shed is great, 5 star..

Excellent wood quality and looks fantastic once built.
Took 2 people around 6+ hours to fully build. No pilot holes in any of the pieces.
Cant give 5 stars as items missing on delivery that Waltons couldn’t tell me which until it was fully built.

Great communication from purchase to delivery
Paul who delivered the log cabin was brilliant he kept us informed of his arrival time and was nice and early 😀
Knowledgeable helpful and I could not have wished for a nicer experience from Paul a credit to the company

Great value for money, loving the summerhouse, thank you.

One star
Building seemed ok to start with altho there was split wood & holes in the timber , I was prepared to get the filled my selfs as I know no wood is perfect .
BUT only a month in & my building slats are coming apart , not good at all imagine what it will be like in winter , I’ve raised concerns but getting no where . Do your home work read all reviews & if I was you I’d shop else where. I also paid the company to put my building up hoping this would be done perfect , rubber roof at £600 is lifting not glued down tight . Absolutely devastated!!!

Product arrived on time to my desired delivery point. Easy to assemble

Everything delivered as stated. All in good order. Not fully erected yet but looking great so far

All ok except one of the doors is a bit warped so I had to by a rotating clip tobattach to the right bottom of the door ro keep it shut. The side panels were not straight which had a knocking effect on fitting the roof panels.

Ordered a Log Cabin along with installation. Very pleased with the building itself and all touch points with various staff were professional, friendly and helpful, from the MGP customer services team to the base check and shout out to Cameron who made the delivery and Mark + Mackenzie who put it all together. Will be back to shop again at Waltons again in the future. Thanks.

Very fast delivery, delivery team super helpful and quality of product is excellent

Kept informed of delivery date and times on the day of delivery

Excellent product, super fast delivery and great communication- totally recommended

not worth it, think again and get a carpenter to build you something, it will be better and a similar price in the long run. The wood, fixings and instructions are poorer than expected. Wood is very rough sawn in places and there are lots of knots and chunks missing. Construction of window frames are dubious. Our windows look like bananas with large gaps that don't sit in the frame at all well. Given that we have had no rain and the wood acclimatised for about a week before it was constructed in this hot weather the amount of contraction seen throughout is mind boggling. With some bits of wall looking like they will pop out. The door frame fits one door perfectly square and the other doesn't close. No amount of hinge adjustment can help so I'm having to plane off the bottom somehow so we can close the door.

Walton's responses (prior to and after this review) are soo incredibly generic it's cringeworthy and useless. Please please please do not waste your money. I had hoped to post images but it looks like Walton's has restricted this.