Easy to order, no subscription. Bargain price, special offers initially. Reasonably priced offers thereafter. Wine delivered within two days. Allows you to try different varieties of wine if you... See more
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Review summary
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Further to my problem the company were very pro active in offering a solution to my satisfaction 5stars for customer service Ordered mixed box of wine Expected 6red& 6 white Got 4 red & 8 w... See more
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Customer service is shockingly good. Had a case due to be delivered that went MIA last week. After contacting WW a customer advisor told me it had been damaged and they would resend. Daniel kept me su... See more
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We have enjoyed pretty much every bottle we’ve had from Warehouse Wines but what sets them apart is the quality of their customer service. We’ve recently moved house and I mistakenly didn’t update the... See more
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Company details
About Warehouse Wines
Written by the company
Drink better, spend less with Warehouse Wines.
We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.
Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.
Visit our store Browse our wines
We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.
Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.
Visit our store Browse our wines
Contact info
St James Mill, Whitefriars, NR3 1TN, Norwich, United Kingdom
- 0343 224 1033
- help@warehousewines.co.uk
- www.warehousewines.co.uk
4.4
Excellent
1k reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Outstanding customer service
We have enjoyed pretty much every bottle we’ve had from Warehouse Wines but what sets them apart is the quality of their customer service. We’ve recently moved house and I mistakenly didn’t update the address, so called them to see if they could change it. They rang me back to say the order had already been picked so they had requested the address swap but couldn’t guarantee it. It turned up at our new house the next day but they nevertheless called a couple of times to make sure I had received it. Now they’ve called again a couple of months later to make sure our latest order has arrived. Like I say, brilliant customer service, decent wines for a decent price on top!
25 June 2026
Unprompted review
Reply from Warehouse Wines
Hi Richard,
Thank you for the 5-Star review. We are so glad to hear you are happy with the service and we hope you enjoy the wines! We'd love to hear from you again in the future, Sara @ Warehouse Wines
Good value and the wines we have tasted…
Good value and the wines we have tasted are excellent
22 June 2026
Reply from Warehouse Wines
Hi Michael,
Thank you for taking the time to leave your fabulous review! I am so pleased that you have enjoyed the wine so far, and we really appreciate your support.
Best wishes,
Clare @ Warehouse Wines
Reply from Warehouse Wines
Hi Norma,
Thank you for leaving us such a lovely 5* review. We are so happy to hear that you enjoy the good value wines we offer and speedy delivery.
Cheers! Clare @ Warehouse Wines
I have tried all the bottles I…
I have tried all the bottles I purchased and I have to say what a miserable experience! No body,poor taste....I could go on and on...I will therefore never buy from your company and would steer friends away from purchasing,AVOID!!!!
22 June 2026
Reply from Warehouse Wines
Hi Tom,
Thank you for taking the time to leave your review. I am incredibly sorry that you didn't enjoy the wine, and I completely understand the disappointment caused by this.
I have reached out for some further information from you so I can locate your account and help with this.
Many thanks, Clare @ Warehouse Wines
Good opening offer
Nice box of reds for a reasonable price , only samples 2 so far very nice . Delivery was good as described. May try more in the future if the price is right.
22 June 2026
Reply from Warehouse Wines
Hi Ian,
Thanks for leaving us with a review!
We are delighted to hear that the wines have been meeting your expectations so far and that delivery was efficient. We run a lot of similar offers, so hopefully you'll give us another go in the future!
Connor @Warehouse Wines
Good value for money.
Arrived boxed and ok. Just started drinking the wines good value for money.
22 June 2026
Reply from Warehouse Wines
Hi Ian,
Thanks for leaving a review!
We are happy to hear that the wines have been enjoyed so far and that the wines arrived okay!
Connor @Warehouse Wines
Great service and enjoyable wines 🍷
22 June 2026
Reply from Warehouse Wines
Hi Philip,
Thanks for leaving us with a review!
It's great to hear that the service has been great and that the wines are being enjoyed! Here's to your next case!
Connor @Warehouse Wines
Happy customer
My order was dispatched and delivered promptly and in perfect condition. Very pleased
22 June 2026
Reply from Warehouse Wines
Hi Julie,
Thanks for leaving us with a review!
It's wonderful to hear that the wines arrived promptly, in perfect condition! We hope that the wines are equally as perfect!
Connor @Warehouse Wines
Great wine
Great wine, delivered fast and priced well- highly recommend and will order again!
22 June 2026
Reply from Warehouse Wines
Hi Jess,
Thanks for the review!
It's great to hear that the wines arrived promptly and that you find them to be of great quality for their price! Here's to your next order!
Connor @Warehouse Wines
Reply from Warehouse Wines
Hi Carol,
Thanks for the review!
We really appreciate your positive feedback and are pleased that the wines were all enjoyed thoroughly!
Connor @Warehouse Wines
Reply from Warehouse Wines
Hi Paul,
Thanks for the review!
We are delighted that the wines have been enjoyed for their value and taste, and that delivery was fast, with no issues!
Connor @Warehouse Wines
Good company to deal with
Good company to deal with. Customer service and communication first class. Really good quality wine in first order. Will order second case soon.
22 June 2026
Reply from Warehouse Wines
Hi Stan,
Thanks for leaving a review!
We really appreciate your kind words and positive feedback regarding our service and communication, and that the wines have been enjoyed equally as much! We are hoping that your next order is as good as the last!
Connor @Warehouse Wines
Reply from Warehouse Wines
Hi Maureen,
Thanks for the review!
It's wonderful to hear that the wines were delivered with care and that you find the prices to be competitive for their quality. We are looking forward to your next order!
Connor @Warehouse Wines
Great service and quick delivery
Great service and quick delivery. The choice of wines were great and very competitively priced. I'm hoping they'll keep this up as I didn't want to be tied to a company with a monthly contract price. You can buy whenever you want which is ideal for me.
22 June 2026
Reply from Warehouse Wines
Hi Mike,
Thanks for leaving a review!
We are delighted that the service and delivery were both great, and that you appreciate our competitively priced range of wines!
Rest assured, we do not have any monthly memberships and there are no plans to implement one at the moment!
Connor @Warehouse Wines
Good value for the money but wine I…
Good value for the money but wine I received was not of quality as expected
22 June 2026
Reply from Warehouse Wines
Hi Martin,
Thanks for leaving us with an honest review!
We are delighted to hear that the value for money has been appreciated, although I am very sorry that the wines did not meet the quality that you had expected.
This is a real shame, but we greatly value your feedback and will review this with our wine buying team.
Connor @Warehouse Wines
Reply from Warehouse Wines
Hi Jane,
Thanks for the review!
It's great to hear that the wines have been thoroughly enjoyed and that you find the price to be reasonable as well!
Connor @Warehouse Wines
Reply from Warehouse Wines
Hi John,
Thanks for the review!
We are happy that you have appreciated the value and quality of our wines and that they arrived without any issues!
Connor @Warehouse Wines
At least I gave it a go
I found the wines to be “thin” and thought the quality was poor.
22 June 2026
Reply from Warehouse Wines
Hi Mark,
Thanks for leaving an honest review!
We really appreciate you giving our latest offer a go, although I am very sorry that the wines did not meet your expectations and you found them to be thin.
It's a great shame, but we really value your feedback and will review this with our wine buying team.
Connor @Warehouse Wines
Good value and delivered quickly.
22 June 2026
Reply from Warehouse Wines
Hi Paul,
Thanks for leaving a review!
It's wonderful to hear that the wines arrived quickly and that you find them to be of great value. We hope you enjoy the taste just as much!
Connor @Warehouse Wines
Reply from Warehouse Wines
Hi Anthony,
Thanks for leaving us with a review!
It's great to hear that you have enjoyed the wines and that the value you are getting is appreciated! We appreciate the kind words.
Connor @Warehouse Wines
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