This is the second time I have used this method to provide a warranty on a vehicle. Very competitive pricing and definitely worth it, especially with the rising costs of everything, peace of mind for... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very competitive price compared to other 3rd party car warranty providers. Very easy online process to follow. Even though I don't want to have to call upon the warranty, hopefully, if I do have to... See more
Company replied
Another year’s renewal done very easily and quickly. I have never needed to make a claim but I have every confidence that it would be well handled. Everyone I have spoken to since joining them has bee... See more
Company replied
The agent I spoke to was very helpful. He immediately understood my concerns about the matter, and resolved them clearly. And the complimentary AA Roadside Assistance is a bonus, as I was preparing m... See more
Company replied
Company details
- #19 of 55 best companies in Car service
Written by the company
Warranty Direct specialise in mechanical breakdown insurance for vehicles coming out of the manufacturer's standard 3-Year warranty, we can offer extended warranties for most cars up to 12 years of age and 120,000 miles. We offer comprehensive cover which includes Multimedia, 24/7 AA Roadside Assistance and MOT Test Insurance as standard.
Contact info
Unit 5 Clements Court, Clements Lane, IG12QY, Ilford, United Kingdom
- 02035106656
- marketing@warrantydirect.co.uk
- www.warrantydirect.co.uk
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Excellent Price and Service
Easy to use website used with many of my cars with no issues always dealt with in a timely manner
3 November 2025
Reply from Warranty Direct
Thank you for your positive feedback, it is much appreciated! It's great to hear that you found our online process straight forward and were satisfied with our comprehensive cover.
Eloise was very helpful and explained…
Eloise was very helpful and explained everything well.
30 October 2025
Reply from Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!
Highly professional and polite
I had a short interaction with Warranty direct - mistook for insurance policy! They were very fast and professional and cancel the policy on the spot once I've understood my mistake
Highly recommended for customer who need their product.
23 October 2025
Reply from Warranty Direct
Thank you for your positive review, it's good to hear that we were able to resolve this promptly. Our team are happy to hear that you would recommend us also!
Reply from Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!
Precise and concise information with a…
Precise and concise information with a friendly approach.
16 October 2025
Reply from Warranty Direct
Thank you for your positive review, we are pleased to hear that your experience with our services were to the level we aim for with all our customers. Your feedback is highly appreciated by our team!
Reply from Warranty Direct
Thank you for your review. It's amazing to hear that the online process went smoothly. We appreciate your feedback!
The agent I spoke to was very helpful
The agent I spoke to was very helpful. He immediately understood my concerns about the matter, and resolved them clearly. And the complimentary AA Roadside Assistance is a bonus, as I was preparing myself to have to tackle (and pay for) that too. In summary, this was excellent Customer Service. Keep up the good work.
7 October 2025
Reply from Warranty Direct
Thank you for your positive review, it's good to hear that we were able to resolve the problem promptly. Your feedback is highly appreciated here at Warranty Direct!
Have used Warranty Direct on a previous…
Have used Warranty Direct on a previous car which developed an issue which was rectified and dealt with promptly with no problems.
13 October 2025
Reply from Warranty Direct
We work hard to ensure that the claims process is an easy and hassle-free process, your experience is exactly what we aim to achieve for all our customers!
Warranty was due for renewal and this…
Warranty was due for renewal and this was done without any drama, price has gone up from last year but what has not? I have not used the service to date fortunately but nice to know it is there as my car gets older.
3 October 2025
Reply from Warranty Direct
Thank you for your positive review, we are delighted that you are staying with WarrantyDirect. Your feedback is highly appreciated by our team!
Good efficient and friendly service
2 October 2025
Reply from Warranty Direct
Thank you for your positive review, we are pleased to hear that your experience with our services were to the level we aim for with all our customers. Your feedback is highly appreciated by our team!
Informative information on all of my…
Informative information on all of my questions.
Premium price, but a little bit higher than they expected.Given the low knowledge of my vehicle
30 September 2025
Reply from Warranty Direct
Thank you for your positive feedback, it is much appreciated!
Reply from Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful and informative. Your feedback is highly valued!
Helpful on phone paid price
29 September 2025
Reply from Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful.
Not cheap but comprehensive cover and…
Not cheap but comprehensive cover and never a problem with claiming. Have recently renewed after several years.
8 September 2025
Reply from Warranty Direct
Thank you for your positive review, it's good to hear that you were satisfied with the service you received while making a claim. Your feedback is highly appreciated by our team.
Reply from Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!
Reply from Warranty Direct
Thank you for your positive review.
Made a claim this year
Made a claim this year - paid within 3 days . Excellent service !
11 September 2025
Reply from Warranty Direct
Thank you for your positive review, We work hard to ensure that the claims process is easy and hassle-free, your experience is exactly what we aim to achieve for all our customers!
Easy renewal
Easy renewal, very pleasant person to deal with.
A little disappointed with the 31% increase.
11 September 2025
Reply from Warranty Direct
Thank you for your review.
It's great to hear that you found the renewal process straight forward.
There are 2 main reasons why the cost of your renewal premium has risen, the first being economic inflation rise and the second is vehicle risk factors.
We are delighted that you are staying with us, thank you for taking the time and effort to give a review. We take all customer feedback on board.
Great Product
Even though the price went up slightly for my renewal, it was still a good price for what it covers. Very happy! Fully recommend Warranty Direct to everyone.
5 September 2025
Reply from Warranty Direct
Thank you for your positive review, we are delighted that you are staying with Warranty Direct. Your feedback is highly appreciated by our team!
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