This is the second time I have used this method to provide a warranty on a vehicle. Very competitive pricing and definitely worth it, especially with the rising costs of everything, peace of mind for... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very competitive price compared to other 3rd party car warranty providers. Very easy online process to follow. Even though I don't want to have to call upon the warranty, hopefully, if I do have to... See more
Company replied
Another year’s renewal done very easily and quickly. I have never needed to make a claim but I have every confidence that it would be well handled. Everyone I have spoken to since joining them has bee... See more
Company replied
The agent I spoke to was very helpful. He immediately understood my concerns about the matter, and resolved them clearly. And the complimentary AA Roadside Assistance is a bonus, as I was preparing m... See more
Company replied
Company details
- #19 of 55 best companies in Car service
Written by the company
Warranty Direct specialise in mechanical breakdown insurance for vehicles coming out of the manufacturer's standard 3-Year warranty, we can offer extended warranties for most cars up to 12 years of age and 120,000 miles. We offer comprehensive cover which includes Multimedia, 24/7 AA Roadside Assistance and MOT Test Insurance as standard.
Contact info
Unit 5 Clements Court, Clements Lane, IG12QY, Ilford, United Kingdom
- 02035106656
- marketing@warrantydirect.co.uk
- www.warrantydirect.co.uk
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great Product
Even though the price went up slightly for my renewal, it was still a good price for what it covers. Very happy! Fully recommend Warranty Direct to everyone.
5 September 2025
Reply from Warranty Direct
Thank you for your positive review, we are delighted that you are staying with Warranty Direct. Your feedback is highly appreciated by our team!
Getting a quote was fairly easy but…
Getting a quote was fairly easy but paying was more problematic, online, but eventually resolved on the phone
3 September 2025
Reply from Warranty Direct
Thank you for your positive review, it's good to hear that we were able to resolve the problem , we do apologise for any inconvenience this may have caused.
Very competitive price
Very competitive price compared to other 3rd party car warranty providers. Very easy online process to follow.
Even though I don't want to have to call upon the warranty, hopefully, if I do have to make a claim the process will be as easy and supportive...
31 August 2025
Reply from Warranty Direct
Thank you for your positive feedback, it is much appreciated! It's great to hear that you found our online process straight forward and were able to purchase a policy at a price you were satisfied with.
Easy policy setup. 5 star.
Very good attitude. Exceptionally helpful and efficient. 5 stars.
27 August 2025
Reply from Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful and efficient. Your feedback is highly valued!
The price comparison with other…
The price comparison with other companies are so expensive compare to these guys amazing
21 August 2025
Reply from Warranty Direct
Thank you for your positive feedback, it is much appreciated! It's great to hear that you were able to purchase a policy at a price you were happy with. We take pride in the 5-star reviews that we receive from our customers.
Renewal as done previously but increase…
Renewal as done previously but increase higher than inflationary.
Still a good deal compared to doing it through OEM
14 August 2025
Reply from Warranty Direct
Thank you for your positive review, we are delighted that you are staying with Warranty Direct. Your feedback is highly appreciated by our team!
Reply from Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!
Reply from Warranty Direct
Thank you for your positive review.
Excellent customer service
It was easy to sort out a new policy. The agent was really friendly, helpful and answered all my questions.
All in all, a good experience
4 August 2025
Reply from Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team friendly and helpful. Your feedback is highly valued!
Easy clear explain about policy and…
Easy clear explain about policy and friendly also good services.
14 July 2025
Reply from Warranty Direct
Thank you for your positive review. It is great to hear that our services are to your expectations. Your feedback is highly appreciated by our team!
Quick easy sign up
Quick easy sign up. Not sure how well a claim will go mind so need to see.
13 July 2025
Reply from Warranty Direct
Thank you for your review. We are working hard to make the website journey for our customers as easy to use as possible. We hope that you find our claims process just as easy to use (should you need to use it) as you have found your experience so far.
Quick responses to emailed queries and…
Quick responses to emailed queries and a competitive renewal premium. Would recommend.
9 July 2025
Reply from Warranty Direct
Thank you for your positive feedback, it is much appreciated! It's great to hear that you received efficient service from our team and were able to purchase a policy at a price you were happy with. We take pride in the 5-star reviews that we receive from our customers.
Reply from Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!
We have been with Warrenty Diirect for…
We have been with Warrenty Diirect for 17 years and Highly recommend them. They really are a huge support making Trouble Free Driving a reality in cost.
Most of our family and friends are also Customers.
The Staff are always professional and highly knowledgeable
Warrenty Direct must be very proud of it's Team
1 July 2025
Reply from Warranty Direct
Thank you for staying with Warranty Direct, we are pleased to hear that the experience you had with our services was excellent. We take pride in the 5-star reviews that we receive from our customers.
Your feedback is highly appreciated here at Warranty Direct!
Reply from Warranty Direct
Thank you for your positive feedback, it is much appreciated! It's great to hear that you found the policy process straight forward.
Best cover ever!
Best cover ever! Just got this online and the Gold is just what a driver needs, peace of mind!
20 June 2025
Reply from Warranty Direct
Thank you for your positive feedback, it is much appreciated! It's great to hear that you are satisfied with our comprehensive cover.
Reply from Warranty Direct
We are pleased to hear that the experience you had with our services were excellent. Your feedback is highly appreciated here at Warranty Direct!
Efficient and Good Value
Very reasonably priced policy I've had for three years. Had to use twice, both times everything was handled professionally - communication perhaps slightly slow but not on the Warranty Direct side, rather by the company who handle and pay out the claims. Wouldn't hesitate to use again.
18 June 2025
Unprompted review
Reply from Warranty Direct
Thank you for your positive review, it's good to hear that you were satisfied with the service you received while making a claim. Your feedback is highly appreciated by our team. Thank you for staying with WarrantyDirect
Reply from Warranty Direct
Thank you for your positive feedback, it is much appreciated! It's great to hear that you found our online process straight forward.
Reply from Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!
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