Revolos Reviews 

408
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

You should not buy this coverage because every claim is a not covered. This is the biggest source of frustration. Everytime we need to use our coverage it is a denial. Despite photos, the dealership s... See more

Rated 1 out of 5 stars

This is a SCAM. This company is absolute fraud. Please save yourself a lot of hassle and buy insurance from a reputable company. These cowboys are just looking for excuses to deny your claim. Please f... See more

Rated 1 out of 5 stars

On two separate occasions I have tried to make claims for my RV. Within these claims there were some routine maintenance bills that I understood but the failures of the components and questions on bo... See more

Rated 1 out of 5 stars

I have the "Diamond plan" - first extended warranty I ever bought because I had suspicions about the car I was buying - but post covid we don't have much selection. First trip to shop - the bumper to... See more

Company details

  1. Insurance agency
  2. Financial advisor

Information provided by various external sources

Great Coverage Starts With Revolos. Auto. Powersport. RV. Marine. If it moves you, we’ve got it covered. We’ve revolutionized vehicle coverage to protect your finances from the shock of mechanical breakdown expense. SERVICE Our coverage is your safety net for the unpredictable, and we’re always here to catch you. With friendly customer service, our professionals are ready to help when it’s needed most. SIMPLIFIED Service contracts can be complicated. We believe they don’t have to be. We’ve taken the guesswork out of your service contract and streamlined the process making coverage easier.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

408 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(408)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent sales staff and great company…

Excellent sales staff and great company from past experiences. I would highly recommend this company over the competition based on fast attention to claims and a proven record of many years of business even during the recession. I will keep buying my mechanical breakdown warranties with Warranty Direct always.

1 March 2018
Unprompted review
Rated 5 out of 5 stars

What was a pleasant surprise

What was a pleasant surprise, Scott did not make a nuisance of himself. He provided information that allowed me to make the decision to purchase a warranty.

27 February 2018
Unprompted review
Rated 1 out of 5 stars

I called to rectify my situation and…

I called to rectify my situation and Scott gave me an attitude when I answered his question twice and then hung up on my by transferring me to roger who was the most helpful and I appreciated his service very much.

23 February 2018
Unprompted review
Rated 4 out of 5 stars

Great!

Mr. Bobby Wheeler was a great person. He answered the questions, I had and gave me some more information that I needed. Thank you!

20 February 2018
Unprompted review
Rated 5 out of 5 stars

Warranty Direct is by far the best

Warranty Direct is by far the best extended warranty program there is available. The warranty covers all major parts and minor parts and it's very affordable. Not to mention the road side assistance and rental car coverage. I can't thank Mr. Scott Wenzel enough.

8 February 2018
Unprompted review
Rated 1 out of 5 stars

I feel completely CHEATED

I feel completely cheated after purchasing this after-market warranty. The first mechanic I took my car too would not accept my car under Warranty Direct because they "have too much trouble getting them to pay out" and they were right! My car was finally accepted at a local Subaru dealership and they found three items that needed repair. The most important repair needed was an oil pump which the warranty should have covered. Warranty Direct would not pay any of the repair costs and the dealership mechanic told me they have a million clever excuses to get around paying these claims. My advise, is save your money for the full cost of repairs instead of handing it to this company.

6 February 2018
Unprompted review
Revolos logo

Reply from Revolos

The oil pump is a covered component, however the pump is leaking from the seal which will need a reseal. The pump does not need to be replaced, it has not failed. The seal is leaking and the seal is not covered. Your Standard Advantage VSC covers mechanical failure but not normal wear and tear. Page 3 of your contract explicitly states:

SEALS AND GASKETS:
Seals and gaskets related to the covered parts listed above are covered, but only when required as a
part of the authorized repair or replacement of those covered parts. Leaking and/or failed seals and gaskets by themselves
are not covered parts.

Rated 5 out of 5 stars

Warranty Direct has serviced three …

Warranty Direct has serviced three Cadillacs two SRX, and one ATS Cadillac. When one dealership messed up my 2007 Cadillac Warranty Direct stepped up to the plate and made them cover all charges, then allowed Crest Cadillac to facilite the repairs on my vehicle. I would not have any of my vehicles covered by anyone else. Keep up the good work.

3 February 2018
Unprompted review
Revolos logo

Reply from Revolos

Thank you so much for your feedback. I'm glad our team could jump in and help out your service experience.

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