I ordered this bag for a special occasion on 19th June . I try to get I touch on several occasions via their web chat and via email. Come August 19th exactly a month later I got notification that it h... See more
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Ordered some placemats from here. They’re absolutely beautiful, incredible quality and so reasonably priced. They arrived within a couple of days too, even in mid December. Would wholeheartedly recomm... See more
I order some stuff on WASHEIN for collection at an address in Battersea as I am local, I have reached out to confirm what times I can collect - no contact. I don't want to do a charge back on my credi... See more
Amazing qualitity and very Swift delivery! Bought a baby alpaca scarf and I couldn’t be happier - very soft and keep you warm in London cold winters. Would definitely buy form them again ✨✨✨
Company details
Written by the company
Since 2017, Washein symbolizes positive change, offering exclusive opportunities for skilled local artisans in Colombia's lush landscapes. Originating with distinctive straw hats, our journey has evolved into a curated collection of homeware and fashion accessories, crafted by skilled artisans across the country. Merging tradition with innovation is one of our core values, producing unparalleled, artisan-made products that captivate connoisseurs and uplift the lives of creators. As we expand, our focus remains on setting new benchmarks in sustainability, quality, and social impact. Welcome to Washein, where each creation embodies transformative elegance.
Contact info
Ehouse - Unit 107 - 95A Rye Lane, SE15 4ST, London, United Kingdom
- hello@washein.com
- www.washein.com
3.4
Average
32 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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I ordered this bag for a special…
I ordered this bag for a special occasion on 19th June . I try to get I touch on several occasions via their web chat and via email. Come August 19th exactly a month later I got notification that it had been dispatched. Should this take thus long.? All said and done the bag is lovely shame I had to buy another one for the occasion.
13 July 2025
I love my scarf
I love my scarf, it’s absolutely beautiful and the price is beyond fantastic.
13 July 2025
Complaint already sent to Washein…
Complaint already sent to Washein regarding the wrong colour coaster ( lime instead of lemon)
I am awaiting acknowledgement of same.
30 March 2025
Zero communication
I order some stuff on WASHEIN for collection at an address in Battersea as I am local, I have reached out to confirm what times I can collect - no contact. I don't want to do a charge back on my credit card but if they don't get in touch I will be forced to as I don't to waste a trip.
16 December 2024
Unprompted review
Beautiful !
28 November 2024
Beautiful craftsmanship
Beautiful craftsmanship! I love these hats. I have bought as gifts and have a few myself. Shame to see your business come to close
5 November 2024
Lovely items!
The items were posted out within a week and the placemats are so nice ! Really great quality.
10 October 2024
Unprompted review
Customer service was great. Hat not as much.
Customer service was great! The item shipped fast and is beautiful. My only complaint, and it’s kind of a bummer, is that the Velcro on the hat is sticking in towards your hair and I can’t take the hat off without it tearing my hair out. I honestly am not sure I’ll wear it without some sort of modification.
19 April 2024
No delivery, no replies
5 working days since order, no contact from Washein to update on shipping or respond to my customer enquiry. I hope that I will receive a refund.
8 March 2024
Unprompted review
Love the bag
14 January 2024
I love this brand so much
I love this brand so much. I bought a set of placemats for my Christmas table. I loved them so much that I bought a different set for my Easter table! Such good quality and unique design!
21 January 2024
Unprompted review
A lovely scarf and very good customer service
There was a slight problem with the order but the company responded very quickly and resolved the matter so I have no complaints.
The scarf is absolutely lovely - very soft and a beautiful colour/pattern; I am very pleased with it.
4 January 2024
Fabulous experience, beautiful products!
Ordered some placemats from here. They’re absolutely beautiful, incredible quality and so reasonably priced. They arrived within a couple of days too, even in mid December. Would wholeheartedly recommend and will definitely be purchasing more items!
16 December 2023
Unprompted review
Item arrived quickly and was well…
Item arrived quickly and was well packaged. Very happy with the scarf I purchased on this occasion.
3 December 2023
Amazing qualitity
Amazing qualitity and very Swift delivery!
Bought a baby alpaca scarf and I couldn’t be happier - very soft and keep you warm in London cold winters.
Would definitely buy form them again ✨✨✨
25 November 2023
Unprompted review
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