It was very easy to book, quick response after pressing book from a lady who called to take payment, much preferred this way rather than having to input details on booking site. Very polite, and exp... See more
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Waterways Holidays specialise in offering self-drive boating holidays on the UK canals, rivers and Norfolk Broads. Offering over 1,800 boats from a choice of 80 different start locations in England, Scotland and Wales, we can find a holiday afloat to suit everyone. The types of boats offered include narrowboats, cruisers and yachts (both modern and traditional) and no previous boating experience is required as full instruction is provided at the start of your holiday. We also offer boating holidays on the waterways of France, Germany and Portugal for those looking to venture a little further afield.
47 Station Road, GU11 1BA, Aldershot, United Kingdom
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We arrived on time at Brewood and were immediately shown round our boat Sir Ulfius. Everything we needed was supplied other than our own food, drinks and shower gel etc.
We were given a thorough description of how to start, steer, stop, moor the boat etc but nothing prepares you as a first timer other than just getting on with it.
The boats are well maintained, clean and tidy and for a Mon to Fri break it was excellent value.
If anyone is thinking of doing this as a short break or holiday I’d say give it a go. It’s not like sitting on a beach in the sun, but it will leave you with great memories forever.

Reply from Waterways Holidays
Debbie was brilliant at sorting me out a wide beam canal boat for a week’s holiday! Thank you so much!

Reply from Waterways Holidays
Really good set up at the boathouse- clear and concise instructions and demonstrations on the boat. Friendly team and relaxed feeling. Boat was great- clean tidy and set to go on our arrival.

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Reply from Waterways Holidays
Easy to use website fast response to booking
Helpful lady who took payment and answered all my questions

Reply from Waterways Holidays
THE COMPANY REP. MADE IT SIMPLE AND EASY TO COMPLETE THE BOOKING.
MANY THANKS TO ALL THE STAFF

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Reply from Waterways Holidays
The staff on the phone were so helpful and professional absolutely faultless

Reply from Waterways Holidays
Easy booking procedure and very helpful when they called me to confirm the booking. Looking forward to our holiday!

Reply from Waterways Holidays
Clear and helpful guidance on line and by your telephone representative.

Reply from Waterways Holidays
Waterways Holidays attended promptly and courteously to my request for a booking. Heather was most helpful in discussing my requirements and arranging booking confirmation.

Reply from Waterways Holidays
Great response and very helpful information. We are looking forward to this experience and your company was very engaging and helpful.

Reply from Waterways Holidays
Quick and easy booking process with very informative follow up service

Reply from Waterways Holidays
The lady that phoned to confirm my booking was so helpful and lovely, we are very excited for our holiday

Reply from Waterways Holidays
Incredibly easy website to navigate with plenty of information. The staff in the office when calling were super friendly and helpful too. Would highly recommend.

Reply from Waterways Holidays
Excellent service and very friendly staff, have used them on at least 10 occasions and will continue to do so. Well done to all the team for their superb customer service, something you don't see much of anymore

Reply from Waterways Holidays
Easy to understand process and knowledgeable staff.

Reply from Waterways Holidays
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