Dreadful experience - ordered on 21st January with delivery date of 4th February. Told on 3rd February by their head office that oil won't be delivered on time, no estimate on time other than a few da... See more
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Would be zero stars if available. Absolutely useless. Failed to meet their delivery date two weeks after the order was sent and are still unable to give a delivery date of less than a further week. C... See more
DONT BE MISLED BY THE SO CALLED CHANDLERS “BUYING GROUP” THEY ARE MORE EXPENSIVE THAN SOME OTHERS AND CERTAINLY NO CHEAPER! Very misleading! You DO NOT get your heating oil any cheaper because you are... See more
Following a recent call from Lisa we were able to take advantage of the present low heating oil prices. WCF always provide excellent service and this is just one example of their high level of custome... See more
Company replied
Company details
- Heating oil supplier
- also in
- Diesel fuel supplier
- Fuel supplier
- Kerosene supplier
- Petroleum Products Company
About WCF Fuels North East
Written by the company
WCF Fuels North East is a leading UK supplier of commercial fuel, home heating oil and oil for agriculture. We have extensive fuel oil storage facilities across the North East of England where our modern fleet of tankers are based. This enables us to deliver fuel more efficiently throughout the region. We only work with reliable heating oil suppliers, who are committed to getting your fuel to you on time, for at affordable price. We pride ourselves on delivering the best customer service combined with premium quality fuel oil to homes and businesses. We are also on hand with any advice you might need – from choosing the right fuel to the latest fuel price updates.
As a North East fuel supplier, we cover four large counties in this region including County Durham, Tyne and Wear, Northumberland, Cleveland and parts of North Yorkshire with a variety of delivery options available to suit you.
Our commercial fuel has been trusted by businesses for over 80 years which includes motor spirit, red diesel, white diesel, kerosene, lubricants and additives.
We have also been keeping homes warm since 1935 with our home heating oil, delivered straight to your door by our trusted employees across the North East. We offer standard kerosene heating oil and premium kerosene heating oil for both agas and boilers. Premium kerosene is a popular fuel for heating properties off the main gas grid.
Additionally, we supply fuel to agricultural businesses, proudly fuelling farms for over 80 years. This includes motor spirit, red diesel, white diesel, kerosene and lubricants & additives. Get in touch today to get a personal quote, tailored to the needs of your business.
If you’re interested in receiving a quote for commercial, agricultural or domestic fuel, please call us directly on 0191 5186770, fill in an enquiry form on our website or email us at enquiries@wcfnortheast.co.uk.
Contact info
11 Hunter Road , SR8 2LX , Durham , United Kingdom
- 0191 5186770
- enquiries@wcfnortheast.co.uk
- www.wcfnortheast.co.uk
3.0
Average
218 reviews
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Hasn’t replied to negative reviews
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Much more expensive than competitors
1 February 2022
Reply from WCF Fuels North East
Hi, check our website or email us on enquiries@wcfnortheast.co.uk the next time you need to order & we will offer great value for money, thanks :)
Received our order of kerosene promptly…
Received our order of kerosene promptly after ordering at short notice. Great service.
1 February 2022
Reply from WCF Fuels North East
Thank you for your comments, much appreciated!
Excellent company to deal with
Excellent company to deal with, expert friendly advice from a lady on the phone, then reliable prompt delivery of oil. Will be using multiple times in the future.
1 February 2022
Reply from WCF Fuels North East
Thank you for your great comments, your business is much appreciated! :)
Always good service from telephone sale…
Always good service from telephone sale person to delivery drivers
No problems even when it snows deliveries are there.🙂
1 February 2022
Reply from WCF Fuels North East
Thank you for a great review! :)
Excellent service very friendly staff…
Excellent service very friendly staff will use again
1 February 2022
Reply from WCF Fuels North East
Thank you for awarding us 5 stars! :)
Despite excellent service and prices…
Despite excellent service and prices they refuse to deliver as we have a below ground tank
1 February 2022
Reply from WCF Fuels North East
Good afternoon, I will contact you direct to discuss any queries you may have. Thank you for your feedback.
Staff in office are very helpful when l…
Staff in office are very helpful when l ring in my order.
Dave are usual delivery driver has two properties at my address.
Delivery is on the date given or very close.
Two tanks filled and delivery note posted through door.
Where we live the weather can be difficult at times, but Dave makes the effort to do so.
I consider this to be a marvellous service.
1 February 2022
Reply from WCF Fuels North East
Thank you for your great feedback, very much appreciated!
Quick and easy
Quick and easy, ordered and paid via online account and the fuel was delivered 2 days later.... No muss, No fuss!
1 February 2022
Reply from WCF Fuels North East
Thank you for awarding us 5 stars, much appreciated!
Delivery on time as usual
1 February 2022
Reply from WCF Fuels North East
Thank you for a great review! :)
i always get excellent service from WCF…
i always get excellent service from WCF fuels from initial contact to order right through to delivery. even in bad weather they manage to deliver. have been with them for many years and happy to continue.
1 February 2022
Reply from WCF Fuels North East
Thank you for your lovely comments, much appreciated! :)
excellent service from the office only…
excellent service from the office only reason i didnt give 5 stars i would prefer to pay monthly but you minimum limit is to high for my usage
28 January 2022
Reply from WCF Fuels North East
Thank you for a great review! We will contact you direct regarding your payment options :)
Reply from WCF Fuels North East
Thank you for your great comments, much appreciated!
Warm polite telephone manner
Warm polite telephone manner, prompt delivery, driver that likes people. Excellent service
26 January 2022
Reply from WCF Fuels North East
Thank you for your lovely comments, much appreciated! :)
Great all round company
Always a fast and efficient service, friendly staff and drivers,.
26 January 2022
Reply from WCF Fuels North East
Thank you for your great comments :)
Always a good service and pleasant staff
25 January 2022
Reply from WCF Fuels North East
Thank you for your lovely comments!
Always a brilliant service 👏
25 January 2022
Reply from WCF Fuels North East
Thank you :) Much appreciated!
Good reliable service.
25 January 2022
Reply from WCF Fuels North East
Thank you for awarding us 5 stars, much appreciated! :)
First class all round service
First class all round service. Couldn't fault you ...I've used BoilerJuice for years..no longer!
25 January 2022
Reply from WCF Fuels North East
Thank you for your great feedback! :)
Totally dependable
Totally dependable; helpful and friendly staff on other end of phone.
25 January 2022
Reply from WCF Fuels North East
Thank you for your great comments, much appreciated!
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