Weather Shop Reviews 

235
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery and straightforward online ordering process, noting that items arrive promptly, well-packaged, and in pristine condition. Furthermore, people regularly highlight the helpful customer support team, who answer questions politely, guide product choices, and efficiently resolve technical issues. Though some customers experienced occasional issues with faulty devices or unexpected communication errors, a few reviewers felt that support responses were unhelpful. Other consumers also mentioned receiving defective items that stopped working correctly over time, requiring replacement parts or full refunds.

What people talk about most

Product

Customers had positive experiences with product, noting that weather stations are high quality, accurate, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Customer service

Users describe positive interactions with customer service, often praising the helpful advice and prompt... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the accurate measuring, professional... See more

Order

Reviewers highlight high satisfaction regarding the order process, praising the straightforward website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered a weather station in March and were really happy with it.  Unfortunately it developed a fault between the sensor and the station in November.  We contacted the Weather Shop and got some ver... See more

Company replied

Rated 5 out of 5 stars

This company has a first class attitude to customer service. My order was made after several enquiries from me on the product of my choice. Questions and emails answered promptly and politely, and so... See more

Rated 5 out of 5 stars

I recently wrote a negative review about being unable to download the Weatherlink software from Weatherlink.com, after buying a Davis Windows USB data logger. When I navigated to the relevant Weatherl... See more

Rated 5 out of 5 stars

I have purchased several items from the Weather Shop over the years and there is never a problem. Products are exactly as described and delivery on time. Confirmation emails are clear with clear inst... See more

Company replied


Company details

  1. Electronics store
  2. also in
  3. Appliance shop

Written by the company

Weather Shop the leading UK retailer for weather stations, barometers, thermometers and all things meteorological.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(235)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent servivce and advice

Excellent servivce and advice. My weather station faulted after 3 years. Because it has a 5 year guarantee, the Weather Shop were suburb in replacing the unit.
I highly recommend them

3 October 2022
Unprompted review
Rated 5 out of 5 stars

Great service from Weathershop

I needed a temperature/humidity sensor to replace the faulty one on my Davis Vantage Pro2, so I immediately looked to Weathershop as I had previously used them and had a good experience dealing with them.
They had the sensor in stock and I ordered it for next day delivery.
The sensor arrived the next day and was very easy to fit.
I am a very happy customer and would recommend them to anyone who is looking to buy weather related tech or spare parts.

28 September 2022
Unprompted review
Rated 5 out of 5 stars

ACCUR8 DWS7100 Weather Station

Having looked online at various weather stations on Weather Shop and other suppliers we decided that the Accur8 DWS7100 seemed to have a sensible range of features for the price. Delivery was prompt and the item as described. Setting up was straightforward although connecting to wifi / WeatherCloud took some time!
However, we are now enjoying our new 'toy' very much.
WS, a suggestion - the text in the manual is very small, so how about a pdf version to download?

7 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent.

Excellent website, good aftercare and my item arrived well packaged the following day.

19 September 2022
Unprompted review
Rated 5 out of 5 stars

Good Service

Arrived really promptly. Was sensibly packed and easy to set up. This is our second one of this model and the previous one lasted for about 10 years before the outdoor sensor became a part-time worker. Very satisfied so far

12 September 2022
Unprompted review
Rated 3 out of 5 stars

Slight problem with what was delivered.

On the whole, the device works. It appears (but I haven't checked fully yet) that the stored readings of maximum and minimum are reset every night; I had been hoping to get the maxima and minima for the whole week.

The instructions in English seem to have been slightly garbled in translation.

The device takes 9 AAA-size batteries and that is what the delivery notice says I was sent. When I tried to fit the batteries I found I'd been sent 9 AA batteries. I did have some of the right size around the house, but I had to buy a few more to get the device working.

6 September 2022
Unprompted review
Rated 5 out of 5 stars

I’d use them again.

We asked questions via the chat and got a informed reply.
The ordering process was quick and easy with no hidden costs.
Our weather station arrived well packaged with no damage, I’d definitely use this company again.

19 August 2022
Unprompted review
Rated 4 out of 5 stars

Good clear readings

Bought as a replacement for an old weather station. Bright and colourful with lots of features. Although the site said next day delivery it came with Royal Mail several days later. A change of courier is needed.

18 August 2022
Unprompted review

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