Minervaparts Reviews 215

Had a difficult part to find so good in that perspective. Too much packaging when a jiffy bag and first class stamp would have sufficed this would cut down on the postage cost aswell. Price of postage... See more

Easy ordering for fridge door shelf. Ordered knowing it wasn't currently in stock but Minerva aquired the part quickly and sent out faster than i thought would happen. Great communication and updates... See more

Brought new cooker, suppplied with onlry one oven shelf , any good cook needs two shelve , emailed Minerva for a shelf , out of stock, two weeks later email , we got stock, now on way, two shelve cook... See more

Great service from first phone call, I couldn't find what I was looking for online , so got in touch with company, the administrator ( lady) was brilliant sorry for got your name . She gave me help... See more

Had been struggling to resolve an oven door problem where the inner glass plastic fastenings had broken. Was pointed at Minerva via Rangemaster customer service and was looking for a replacement door.... See more

Had been a nightmare trying to get replacement glass, but once I finally found a site that stocked it, it was as smooth as possible. Fitted perfectly and delivered quickly

Placed an order for a replacement glass door panel for my Bush cooker. Part arrived promptly but was found to be incompatible. Having a terrible job trying to sort this out. Need to return part and... See more

At last found some one to supply Haden spare parts and need the most of the same parts ,would like a phone E mail or contact person , got good fast delivery ( DPD) thanks to all

Fantastic service! Minervaparts followed up on an order enquiry and sourced the part I needed. This was delivered to my home in record time. Thank you for such a professional service!

My initial enquiry was answered very quickly, allowing me to order the correct part that I needed. Dispatch and delivery were very quick and well packed. The part was perfect.

Very efficient. Helpful staff. I was informed when my product was back in stock a d delivery was within 48 hours. Would certainly recommend.

Ordered a fan drive belt for a Bush tumble dryer that can be awkward to get hold of.Quality part delivered promptly excellent service.

Had issues with dpd as usual but one email and problem was resolved instantly couldn’t ask for better service

Went on website and put exact model number in. Ordered the thermocouple that came up and it’s the wrong one when I stripped oven to fit it ! 35 years experience so definitely doesn’t fit ! Only took t... See more

It was the only company I could find on the internet my, Grill Oven Element, With next day delivery. Thank you Minervaparts.

I made an order, and after I paid I received no tracking info. I emailed them several times, made a request on the website for which again I received no response. The next request I made on their webs... See more

When I enquired about the inner glass oven door they comfernd the measurement of the glass door which was the correct one for me nice to know that you are ordering the correct item

Emailed to make an enquiry regarding gas injectors as there is no phone number, not sure how long it normally takes to respond but after 2 days of waiting for a reply and still waiting. I’m not impres... See more

Minerva supplied the parts for a fridge I could not find anywhere else. The parts arrived promptly and the communication was great.

First time ordering from minerva parts. The product I received was in good condition and arrived in time given .thank you .

Great product replacement as model is relatively new shipped out great updates so definitely I’ll be using them again no hassles

This is the 2nd part I bought from you and the first was Haden fridge handle + 1 extra. You unbelievably found it for me in a record time as it was needed. That was incredible. Merry Christmas and Hap... See more

First class service yet again. Prompt delivery, kept updated fully throughout the process

After trying several options, I emailed Minerva, got a reply followed by delivery of the part which my son fitted.

Having been told the required part was obsolete it was a great relief to find what was reuired - excellent work!

The only place where we were able to find the required parts. Expensive but has quick shipping. I recommend this place for sure!

Easy web site quick answer to questions on email. Only place we could find part. Would recommend to anyone.

the item came on time was very good with the timing and kept us up to date withe the delivery

The best company I have ever dealt with so fast with delivery and getting the part I asked for.

They were really helpful, with the part I needed for my oven. Would use this company again and recommend.

Quick delivery, item in good condition as described and well packed

Only place I could find the part I needed. Great price and fast dispatch. Star removed as postage price was ridiculous. Nearly £10 for a metal clip the size of my thumb nail! Postage was more than the... See more

Very good service, easy to order the part I required and it arrived quickly

Very fast efficient service. Only issue was could my circular dryer filters just be a bit cheaper? Thanks anyway.

Great service - found the part I needed quickly shipped, would highly recommend

Minervaparts have done it again! Sourced a part that I found it impossible to find myself and saved me a bundle! Well done and thank you!

they were very helpful and sourced the part i needed which i received within the week

I've been waiting for a reply for 6 days after being sent the wrong part twice. Was asked to send photos of said parts amd have had no reply since so been unable to use my oven. With 3 kids it's no re... See more

Easy to identify part required. Fast next day delivery

I was sent the wrong parts. Tried to contact customer service to arrange and exchange but never heard back. Waste of money.

The part arrived quickly. Make a mistake and got the wrong part. Had to return it blind hoping I'll get the refund for it as: Contact was really bad, they do not answer emails, no contact phone num... See more

Your website was easy to use. The order came very quickly indeed and was just what we wanted. Good quality also. THank you

Trying to get hold.of someone is awful. I had the wrong part delivered, no way of speaking to anyone keep twlling you to send a message which i have done twice now. Tried to look at the returns proce... See more

Specific part sourced and supplied promptly, kept informed.

Excellent communication and found me the part quickly. Delivered next day. Highly recommend

Fantastic service, quick delivery and spot on with part

Won't reply to emails, unable to contact by phone. Waste of time. Edit as a reply to the response below, you did NOT reply to my email at all regarding the missing parts and have not replied to a s... See more

Tried to contact their customer service from the moment order was placed and no response Been trying for weeks.

Easy to order great communication.. but delivery could have been posted through my door. Had to make other arrangements for redelivery ..

Exactly the part I needed. Quick delivery

Spot on service fast delivery thanks 👍.

This disappointing as they give me wrong item now have to return the package back and I have to pay for return the package