Webbs Motor Caravans Reviews 

85
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated sales team for being exceptionally helpful, knowledgeable, and maintaining a completely relaxed environment without ever applying pressure to purchase. People also deeply appreciate the spotless condition of the motorhomes upon arrival, alongside a seamless, transparent, and wonderfully well-organized handover process from start to finish. However, a few people mentioned experiencing minor equipment hiccups or needing quick accessory adjustments shortly after taking their new vehicles away. Fortunately, the responsive service department stepped in to resolve these small hurdles promptly, ensuring that visitors felt completely looked after throughout.

What people talk about most

Staff

Customers report deeply satisfying experiences with staff, highlighting helpful, friendly, and professional... See more

Service

Users describe positive interactions with service, highlighting smooth transactions and excellent... See more

Website

Customers consistently note positive experiences with website browsing, noting that motorhomes were available... See more

Product

Clients share positive opinions on product quality and selection, noting that motorhomes are meticulously... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb, professional company. We visited Webbs to look at all the various designs of Motorhome, Steven showed us around and explained in layman’s terms what you got for the money. This was our fi... See more

Rated 5 out of 5 stars

Our purchase was very straightforward. We really appreciated that we were not hassled to buy anything; the sales team let us know that they were around if we had any questions, but gave us all the tim... See more

Rated 5 out of 5 stars

We have just bought our first motorhome from Webbs and I can safely say it was a great experience. We were left to look at the vehicles ourselves without any pressure sales approach which was perfect.... See more

Rated 5 out of 5 stars

This was our first motorhome purchase . Steve our sales advisor was very informative without pressure selling . We were allowed plenty of time to view the motorhome , we had arranged to see. He po... See more


Company details

Written by the company

With over 30 years’ experience, Webbs is one of the South’s largest and most trusted dealers of high-quality motorhomes, caravans and van conversions. We also buy pre-owed Motorhomes and offer national collection.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(85)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience at Webbs…

Amazing experience at Webbs Motorcaravans extremely smooth transaction from start to finish excellent communications and the most amazing Motorhome purchased to boot :) Highly recommended :)

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Staff - very helpful.

Steven Archer in Sales was very helpful - always ready to answer any Qs. Prompt replies to e-mails.
Helpful and friendly.
Gentleman in accessory shop also very helpful.
We bought the wrong wheel clamp online and he exchanged it in the shop.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal service throughout from Steven especially.

From the first online enquiry to the day we collected our campervan Steven has to absolutely brilliant. He even answered messages in the evenings and on his day off to help our enquiries.
Nothing is ever too much trouble for him and he kept us informed throughout the whole process which made everything so much easier. We had clear and easy to follow hand over videos to watch at our leisure too, these are so helpful.

When we collected our campervan it was spotlessly clean and everything was ready and organised so all we had to do was sign and drive away.

We can't thank Steven and the others at Webbs in Reading enough for the great service they provide for their customers.

I would highly recommend purchasing from Webbs.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Sold our campervan to Webbs

Sold our campervan to Webbs. The General Manager, Guy and driver arrived as agreed to complete the transaction and take the vehicle back to Reading. All done within 30 minutes. Very happy with the whole process and thanks to Guy for making it such a pleasant experience.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Knaus Motorhome

Well when it comes to buying a motorhome its a bit a nightmare as there so many to choose from private/dealer.
After looking at couple of private ones we decided to go Webbs as have good reviews and good stock.
We saw Steven who said to browse around as they all open for viewing and eventually choose a Knaus Motorhome
Steven made the process of buying easy from start to finish and are very happy with are purchase from Webbs

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service. Friendly and helpful attitude,

Whilst away from home in our campervan I had an issue with our pull-out awning, namely that one of the legs had become detached at the top knuckle whilst trying to pack it away. I went to Webbs to get an assessment to determine whether it could be fixed or needed replacing. I had first class attention from Stephen who was pleasant and helpful, spending a long time trying to negotiate the bayonet fitting back into its’ socket where it had become misaligned and twisted. It turned out that there was no monetary gain for his time as they charged nothing, simply suggesting I made a donation to one of the charities they support, which I gladly did.
I was very relieved that it was fixed, and grateful for the time taken to sort out the problem. Much appreciated.
What a rare experience to find a person with a ‘can-do’ attitude who genuinely wants to help and a business not just after your money!
Because of my experience in this relatively minor matter I would trust them with more substantial dealings.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

We were very pleased with the service…

We were very pleased with the service the staff were very helpful and informative no pleasure to buy. Steven who we had being dealing with our purchase made the part exchange and purchase really smooth plenty of emails kept us up to date with everything.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

We found Webbs very helpful and there…

We found Webbs very helpful and there was no sales pressure. Oliver answered all questions whilst we were there and also several emails later. Couldn’t ask for more highly recommendable for a variety of motorhomes just wish nearer to home.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

We bought our motorhome from Webbs and…

We bought our motorhome from Webbs and can't recommend enough highly professional and nothing is to much trouble we delt with Steven and he went over and above to make sure the vehicle was prepped to the highest standard..very happy 😊

28 April 2026
Unprompted review
Rated 5 out of 5 stars

From Scam Scare to Safe Sale

After one of the most stressful weeks we’ve had in a long time trying to sell our motorhome privately, I honestly can’t recommend going through a trusted dealership enough.

We were very nearly caught out by what we now believe was a highly convincing, organised scam. Everything looked and sounded genuine until it didn’t, and it really shook our confidence. When you’re selling something as valuable as a motorhome, it’s not just about getting a good price, it’s about protecting yourself, your money, and your safety.

Webbs Motor Caravans completely changed everything for us and we are so annoyed we didn't just ring some dealers before we embarked on trying to sell privately.

From the very first call (after seeing our Auto Trader ad), Stephen was calm, professional, and transparent. After what we’d experienced, the fact he encouraged us to verify everything through their main office line spoke volumes. No rushing us, no pressure, no games, just a fair, straightforward offer and an outline of what to expect from the process.

We decided to drive to them in Reading for extra peace of mind and from the moment we arrived, we knew we’d made the right decision. The whole team was welcoming, efficient, and genuinely kind. Everything was handled exactly as promised and the sale was completed in under half an hour. They even arranged a taxi to the station for us, which just sums up the level of care.

After such a difficult experience, this felt like a huge weight lifted!

If you’re thinking of selling privately, please be careful. There are some very sophisticated scams out there. For us, choosing a reputable dealership like Webbs wasn’t just easier, it was safer, and absolutely worth it.

A big thank you to Stephen and the team for restoring our faith in the process.

We wouldn’t hesitate to recommend them and will be returning when it's time to buy another motorhome!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic seamless service delivered by…

Fantastic seamless service delivered by Stephen vehicle was as described spotless and ready for collection promptly with full service and habitation check. Polite, friendly and proficient at his job.First experience of Webbs in Reading strongly recommend Daniel

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Straightforward; no pressure

Our purchase was very straightforward. We really appreciated that we were not hassled to buy anything; the sales team let us know that they were around if we had any questions, but gave us all the time we needed to go around the vans and make our choice. As a family with disabled children, this was invaluable to us. Once we had decided on a van, communication was excellent. We would recommend Webbs based on our experience.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Had a great experience with these guys

Had a great experience with these guys, helpful in selling my van , then they managed a new van purchase for us really quick. Good communication throughout and went out of their way to help. Keep up the good service guys and thank you.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Buying our first motorhome

Buying our first motorhome - Excellent, professional service. Thanks Steven for making everything clear and providing a easy, straight forward handover.

Would highly recommend Webbs!

28 March 2026
Unprompted review
Rated 5 out of 5 stars

We sold our motorhome to Webbs

We sold our motorhome to Webbs. They were extremely professional and efficient throughout the whole experience and gave us a honest and fair price. Would recommend dealing with this company and their helpful colleagues.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

We bought a motorhome from webbs and we…

We bought a motorhome from webbs and we where looked after by Steven archer ,he was very helpful and very informative.he said take your time and we chose one we liked he said they would valet it and MOT and service it and it would be ready in two weeks. Unfortunately three days before we were picking it up I broke my ankle so I told Steven and he said don't worry we will keep it here until you are able to drive . Eight weeks later we went to collect it and the lady in the office kindly picked us up from the train station. We got it home but had a few minor issues but we live 220 miles away but the lads in the service department Danny and Greg sorted it all out and they were very helpful.l cannot praise Webb's and the staff enough especially Steven Archer .thank you from Tony and Sue.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience - Highly Recommend

Fantastic experience with Webbs Caravans from start to finish. The team were incredibly friendly, knowledgeable, and genuinely helpful throughout the whole process. Nothing ever felt rushed or pressured, and every question was answered clearly and professionally.

The showroom and facilities are excellent, and it’s obvious they really care about customer service and aftersales support. The whole experience was smooth, well-organised, and reassuring, which makes a huge difference when making such an important purchase.

I wouldn’t hesitate to recommend Webbs Caravans to anyone looking for a trustworthy, professional, and customer-focused caravan dealer.

Thank you for such a positive experience!

16 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look