Webbs Motor Caravans Reviews 

85
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated sales team for being exceptionally helpful, knowledgeable, and maintaining a completely relaxed environment without ever applying pressure to purchase. People also deeply appreciate the spotless condition of the motorhomes upon arrival, alongside a seamless, transparent, and wonderfully well-organized handover process from start to finish. However, a few people mentioned experiencing minor equipment hiccups or needing quick accessory adjustments shortly after taking their new vehicles away. Fortunately, the responsive service department stepped in to resolve these small hurdles promptly, ensuring that visitors felt completely looked after throughout.

What people talk about most

Staff

Customers report deeply satisfying experiences with staff, highlighting helpful, friendly, and professional... See more

Service

Users describe positive interactions with service, highlighting smooth transactions and excellent... See more

Website

Customers consistently note positive experiences with website browsing, noting that motorhomes were available... See more

Product

Clients share positive opinions on product quality and selection, noting that motorhomes are meticulously... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb, professional company. We visited Webbs to look at all the various designs of Motorhome, Steven showed us around and explained in layman’s terms what you got for the money. This was our fi... See more

Rated 5 out of 5 stars

Our purchase was very straightforward. We really appreciated that we were not hassled to buy anything; the sales team let us know that they were around if we had any questions, but gave us all the tim... See more

Rated 5 out of 5 stars

We have just bought our first motorhome from Webbs and I can safely say it was a great experience. We were left to look at the vehicles ourselves without any pressure sales approach which was perfect.... See more

Rated 5 out of 5 stars

This was our first motorhome purchase . Steve our sales advisor was very informative without pressure selling . We were allowed plenty of time to view the motorhome , we had arranged to see. He po... See more


Company details

Written by the company

With over 30 years’ experience, Webbs is one of the South’s largest and most trusted dealers of high-quality motorhomes, caravans and van conversions. We also buy pre-owed Motorhomes and offer national collection.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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No recent history of asking for reviews

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4.9

All reviews

(85)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience selling my…

I had a great experience selling my motorhome to this company, it was a fair price for a quick sale without any hassle of selling it privately. I highly recommend them and if I purchase another motorhome in the future, Webbs will definitely be my go to!

14 November 2023
Unprompted review
Rated 5 out of 5 stars

Guy was extremely understanding

Guy was extremely understanding - this was a bereavement sale so very upsetting for me, but he agreed a price, came to visit, paid me straight away, while being very considerate, charming and professional too. Can’t praise Guy and Webbs enough.

31 October 2023
Unprompted review
Rated 1 out of 5 stars

Awful

Awful! We spend £50k on a camper and the second they had our money they washed their hands of us! Even before we drove it away we asked about a spare key to be told “we don’t know, look in the pack in the glove box”. No spare key there so they arranged for a new one. 3 MONTHS LATER I’m STILL chasing for it! Fobbed off with excuses!

The leisure battery wouldn’t turn on and they refused to help over the phone, so had to drive all the way there for them to look at it. Turned out to be a fuse which we had to replace ourselves!

When we got the V5 back it was not showing as a camper, still as a panel van with 3 seats! So we had to sort this ourselves! They did not make us aware of this before hand!

Now the tap has stopped working! I would be very wary of buying from these cowboys!

7 June 2023
Unprompted review
Rated 1 out of 5 stars

Do not sell to this company or even let…

Do not sell to this company or even let your van out of your site when selling it. I was purchasing a brand new van from my local dealer and these guys gave us an offer which I took. I took a 7.5k loss but as it was a trader I understood. They asked if they could have my van early while I wasn’t using it and it was only a week or so for my new van to be ready. I agreed. Webbs collected my old van but then 2 days later told me it was full of damp and they wanted to take off another 4K. They sent me a video and yes it is slightly damp but not 4K worth. I said no to this and asked for the van to be returned. On return, there is the little bedroom clock which is missing and they have pulled the sticky tape off the wall and left damage. They have pulled a trim off above the drivers head which is missing. I have spoken to the dealer I organised the sale through and after several weeks of waiting I have heard nothing. I was being nice to let them have the van early for them to damage my van and not own up to it and fix it. Avoid selling your second hand van to this company.

3 July 2023
Unprompted review
Webbs Motor Caravans logo

Reply from Webbs Motor Caravans

Hi Stuart Wood, I think you have the wrong company? We have never had any dealings with or supplied you any goods or services. I suspect another fake review. I can also see via your profile you leave a lot of negative review for companies don't you.

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