I was hesitant with ordering online since this was my first time purchasing contacts with Webcare. I emailed for assistance and I received a phone call promptly. The customer service representative... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer service. I forgot to take off my coupon code and they did that too. Easy eye exam to renew my prescription for cheap - doctor tried to have me redo at $90 and this was only $15. Great c... See more
Company replied
Ordered contacts on a Thursday afternoon and I received them on Tuesday, plus it was a holiday weekend. I’m very pleased with their fast shipping. The system said my order was processed, but no tracki... See more
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Where have you been!!!! Oh my goodness if you are like me and ordered your contacts and glasses right though your doctors office - STOP now. The ease of the website, the number of items offered, the... See more
Company replied
Company details
Written by the company
Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!
Contact info
10 Canal Street Suite 205, 19007, Bristol, United States
- 888-536-7480
- info@webeyecare.com
- www.webeyecare.com
4.2
Great
1k reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from WebEyeCare
We are glad to hear you received your order quickly! Thank you for the kind words and taking the time to let us know we did a good job.
Disappointing experience…
I had a very disappointing experience ordering contact lenses from this company.
I initially chose them because their prices appeared to be the most affordable, but after unexpected additional charges, that was no longer the case. I provided my prescription, only to be told it had expired. I was then advised to complete an online eye test, which I paid for.
After following up on my order, I was told again that I needed to take the online test but this time the contact lense online test, resulting in a second charge of $16.49. To make matters worse, I was later informed that my original prescription did not specify contact lenses, meaning my order could not be processed at all.
After waiting an entire month with no resolution, I ultimately had to cancel my order. The whole process was frustrating, time-consuming, and poorly communicated.
23 March 2026
Unprompted review
Reply from WebEyeCare
We’re sorry for the mix-up with your order and understand how frustrating that can be. This isn’t the experience we aim to provide. When speaking with your doctor they stated the contact lens prescription had expired and we provided the online exam as this would be the fastest way to get the order shipped out to you but it is not mandatory. The incorrect exam was taken for glasses but this cannot be used for a contact lens order. Please contact us and a manager will be happy to assist you.
The process of ordering was simple.
13 March 2026
Reply from WebEyeCare
Glad to hear that! Thanks for sharing your experience!
Ordering contacts was relatively easy…
Ordering contacts was relatively easy and they were delivered quickly. The only reason I didn't give a 5 star is that now that I ordered a years supply, they are offering me a discount through the rewards program, which is pretty much worthless since I just paid about $1000 for the year already and don't need more. They should have just offered a coupon up front.
16 March 2026
Unprompted review
Reply from WebEyeCare
We are happy everything went smoothy with your order! Our team will reach out about the discount information you received.
Easy experience navigating the website…
Easy experience navigating the website and purchasing what I needed. Competitive prices. Good email notifications to keep me informed of the product delivery progress. Customer support for my inquiry was timely. Package arrived early and in good condition. Thank you!
15 March 2026
Unprompted review
Reply from WebEyeCare
We're really glad to hear that you found the website easy to navigate and that the ordering process went smoothly!
Reply from WebEyeCare
Thanks so much! We’re thrilled you found it quick and easy to use.
Contacts still have not been received
15 March 2026
Unprompted review
Reply from WebEyeCare
Your order was shipped out the day after you placed the order. We emailed you the tracking information. According to USPS the package was delivered on 3/14/2026. A replacement shipment is being sent out to you.
Customer service
There was an issue with my original order but they corrected it promptly.
13 March 2026
Reply from WebEyeCare
It’s rare, but sometimes there is a human error with packing a shipment. Getting the correct prescription is incredibly important, and we take this seriously. The correct product was shipped out with overnight delivery. You should receive the new shipment today. Thank you for bringing this to our attention, and we are glad we were able to get this corrected for you immediately.
More affordable contact lenses
I was searching for a cheaper option for contact lenses than what I had, I googled and found WebEyeCare. The price was half the price I am accustomed to paying. Furthermore, it was shipped to me quickly. This is my new and cheaper option now.
16 March 2026
Unprompted review
Reply from WebEyeCare
We are so glad you found us! Thank you for taking the time to leave us a great review. We look forward to helping you again soon.
I checked many websites and WebEyeCare…
I checked many websites and WebEyeCare was the most affordable option! I am very thankful I found them! Shipping was fast and loading prescription was super easy!
14 March 2026
Reply from WebEyeCare
Thank you for the kind words! We are so happy you found us, and we hope we can help you again soon.
Cheaper/Better
My eye care provider was three times the amount for the same number of contacts. That’s crazy, so I told them you already have enough of my money let someone else have some(not really,but). Webeyecare had the lowest price I could find. Said it would take about 5 to 7 business days, that’s fine, it only took 4. That’s it, that’s my review.
13 March 2026
Unprompted review
Reply from WebEyeCare
It’s great to hear we were able to provide the lowest price you could find, and your order arrived even faster than expected!
We appreciate you taking the time to share your experience. Enjoy your contacts, and we hope we can help you again for your next order.
I normally buy my contact lenses at…
I normally buy my contact lenses at Costco but thought I would check these guys out. They came in $50 less for a 1-year supply and made the process easy. Just uploaded a photo of my prescription and they arrived 4 days later. Couldn't be happier!
9 March 2026
Unprompted review
Reply from WebEyeCare
We are glad you found us and saved some money! We hope we can help you again soon. Thanks for letting us know about your great experience!
Great Deals and Great Service
After checking around on prices, there was no comparison. I ordered and had my contacts within a couple of days. Very impressed and have been for over 14 years as a customer.
3 March 2026
Unprompted review
Reply from WebEyeCare
Wow, we appreciate the loyalty!!! We try our best to give great service while providing low prices. We look forward to helping you again and again.
Great deal on my contacts and quick…
Great deal on my contacts and quick shipping speed. Will order more in the future thanks
3 March 2026
Unprompted review
Reply from WebEyeCare
Thank you for taking the time to let us know all went well with your order. We love hearing great news! Glad you got a good deal, and the order was delivered quickly!
Great Quality, Great Service!
I placed my order, provided a copy of my RX & was advised it would take like 14 days to receive. However, to my very happy surprise I received then in about 5 day. The contacts were just as ordered on my rx & are awesome product. Great quality, Great Speedy Service.
26 February 2026
Unprompted review
Reply from WebEyeCare
Thank you for the kind words! We love that your order arrived so quickly. We look forward to helping you again in the near future.
Easy & affordable
Easy to order and verify my son’s prescription. Arrived in less than a week with standard shipping. Exactly as ordered for an excellent price. Lens don’t expire until 2030-04-01
25 February 2026
Unprompted review
Reply from WebEyeCare
Thank you so much for your great review! We truly appreciate you taking the time to share your experience and look forward to serving you again soon!
Easy and efficient
Online ordering was very easy. Contacts arrived within a week via UPS, and I saved $100 vs ordering from the doctor.
20 February 2026
Unprompted review
Reply from WebEyeCare
We are so glad to hear that you found our online ordering process easy and convenient! It’s great that your contacts arrived quickly and you saved big time. We truly appreciate your support, and we look forward to helping you in the future.
Quick process that cost less money
Ordering process was easy. Contacts were delivered within a few days and they cost $100 less than 1800contacts. This was my first order and I’ll be returning.
20 February 2026
Unprompted review
Reply from WebEyeCare
We are so happy to hear that you had a great experience. Saving $100 is definitely a win, and we’re so glad we could offer you great value on your first order. We look forward to helping you again and keeping the process simple, fast, and affordable every time!
I got my contacts and I like them…
I got my contacts and I like them however the prescription on the box and what you send me was mixed up you had my left and right away switched around. It was a little uncomfortable until I figured my husband figured it out
14 February 2026
Unprompted review
Reply from WebEyeCare
Thank you so much for your feedback—we really appreciate you taking the time to share your experience. We’re glad to hear you like your contacts. We shipped the product that was listed on your prescription. We’re glad to hear you and your husband were able to figure it out. We do not mark the products intentionally, so that customers can return or exchange products without any charges. Thank you again for bringing this to our attention.
Great Experience
Easy to order and they arrived 3 days later. Great prices too, even with the "transaction fee" :)
8 February 2026
Unprompted review
Reply from WebEyeCare
We’re thrilled to hear your order was easy to place and arrived so quickly! And we’re especially glad you’re happy with the pricing. Thanks again for choosing us, and we look forward to serving you again soon!
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