Web Perspectives Reviews 

1,839
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Active customers frequently praise the support team for being extremely responsive, helpful, and highly efficient when resolving account or point inquiries or addressing technical issues. Many people also enjoy participating in the diverse surveys, consistently finding them highly engaging, well-organized, and providing very reliable payouts. Some reviewers were not happy with having to provide government photo identification and selfies to verify accounts before redeeming incentives. Some people also felt that getting cut off from surveys late in the process or experiencing unexpected login blocks without receiving clear explanations was quite frustrating.

What people talk about most

Website

Reviewers mention positive feedback about website, expressing great satisfaction with the reliable surveys... See more

Customer service

People report positive experiences with customer service, noting that support agents provide great assistance... See more

User experience

Customers consistently note ambiguous experiences with user experience, as some reviewers appreciate the... See more

Response time

Users describe positive interactions with response time, noting that reviewers appreciate the prompt... See more

Payment

Customers had ambiguous experiences with payment, as some reviewers praised reliable payouts and instant visa... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been doing surveys for web perspectives for awhile now and it is fun, educating, easy to understand, and most of all the rewards are real and great. I would definitely refer this site to all to... See more

Rated 5 out of 5 stars

I've been on the survey panel for many years. I always have gotten great Customer Service from them. They are (reasonably) quick to respond, and take inquires seriously. Overall, a very reliable s... See more

Company replied

Rated 5 out of 5 stars

I have been a panelist for many years (I forgot how many), and always enjoy their surveys. The topics are generally relevant and the opinions that I may have are hopefully helpful for the client. The... See more

Rated 5 out of 5 stars

Web Perspectives and I have been together for quite a few years. Staff are awesome and speedy when there is an issue. I will keep doing surveys with them.


4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(1,839)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You will be donating your time

Surveys completed with no credits issued, contacted web perspectives as one of these was an hour and a half of my uninterrupted time, hugely wasted. Of course, web perspectives was of no assistance despite proof of survey (screenshots). Don't waste your time with this like I did mine.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

This survey becomes deceitful the last…

This survey becomes deceitful the last 2 months, every time I spent at least 30m to complete a survey, in the end, they say:" you don't quallify for this survey" hence, I spent time & energy on it, what a waste of time, I wait until I redeem all my points, then bye.

18 July 2025
Unprompted review
Rated 2 out of 5 stars

I had hoped this site would improve

I had hoped this site would improve, but I was mistaken. Just spent 11 minutes answering questions on my latest “survey,” completed 39% of the survey and was then bounced off with the message, “you don’t fit our profile, etc.” Don’t waste your money unless your stuck for mindless activity…

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Difficult to redeem points

I have been doing various types of surveys for many different companies for over 30 years. I have never had so much difficulty in trying to redeem a measly $10.00 worth of points. They want ID proof - Pass port/Drivers License, etc. No one has ever asked me for this before and I feel very uncomfortable about giving this to them.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

I was very disappointed to discover…

I was very disappointed to discover (once my rewards were finally released so I could redeem them) that they require a photo of yourself, your license and a scan of the barcode of the back of your license.

1 November 2024
Unprompted review
Rated 2 out of 5 stars

Not worth it

Was able to cash out a few times, but then they wanted me to verify my identity. I did, and I still can't cash out. So now I'm wondering why they made me upload my ID if they were going to deactivate my account anyways? Also had $20 worth of points when they decided to deactivate my accouunt, so I think thay timing is a little odd.

24 October 2024
Unprompted review
Rated 1 out of 5 stars

Completely unprofessional

It's all been delays for this, delays for that, nothing is done on their parts unless you keep complaining, from sending credentials with pictures for whatever reasons, with details that it will take 72 hours, that you have to complain in order to finally be cleared a week later, to a virtual cards that never makes it into my email, to them wanting an alternate email address now? Oh hell no! I just lost 50$, on which I spent way too much time to get.

27 August 2024
Unprompted review
Rated 1 out of 5 stars

Scam

This site is a scam. They will suggest surveys for you, you’ll spend 10-15 minutes filling out a survey only for it to “close early” because you’re not part of the demographic they’re looking for. Then you receive zero credit for filling out the survey. Stay away!

21 July 2024
Unprompted review
Rated 1 out of 5 stars

I can't access the site or the points…

I can't access the site or the points that I have earned. they now require that you send a photo of your government ID. if you are not willing to do this you "are welcome to cancel your account". I don't like the idea of this, but even if I am willing, I do not have a driver's licence or passport, so I have lost everything I earned. It is a very intrusive thing to ask of people.

28 June 2024
Unprompted review
Rated 1 out of 5 stars

not able to get my rewards

After 1 year of filling survey, i've try to get a reward, it said that my account need to be revised and need 72 hours. same thing after 1 week i've tried to get a reward. No place on the web site to contact them, only the FAQ. the link to the contact form leeds to the FAQ. and i have no more survey available since 1 month.

4 May 2024
Unprompted review
Rated 2 out of 5 stars

Stay away from this one.

It is not until after you accumulate enough to cash out that they decide they need a drivers license or a picture of your passport. Don't waste your time. There are better survey sites.

27 March 2024
Unprompted review

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