Web Perspectives Reviews 

1,839
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Active customers frequently praise the support team for being extremely responsive, helpful, and highly efficient when resolving account or point inquiries or addressing technical issues. Many people also enjoy participating in the diverse surveys, consistently finding them highly engaging, well-organized, and providing very reliable payouts. Some reviewers were not happy with having to provide government photo identification and selfies to verify accounts before redeeming incentives. Some people also felt that getting cut off from surveys late in the process or experiencing unexpected login blocks without receiving clear explanations was quite frustrating.

What people talk about most

Website

Reviewers mention positive feedback about website, expressing great satisfaction with the reliable surveys... See more

Customer service

People report positive experiences with customer service, noting that support agents provide great assistance... See more

User experience

Customers consistently note ambiguous experiences with user experience, as some reviewers appreciate the... See more

Response time

Users describe positive interactions with response time, noting that reviewers appreciate the prompt... See more

Payment

Customers had ambiguous experiences with payment, as some reviewers praised reliable payouts and instant visa... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been doing surveys for web perspectives for awhile now and it is fun, educating, easy to understand, and most of all the rewards are real and great. I would definitely refer this site to all to... See more

Rated 5 out of 5 stars

I've been on the survey panel for many years. I always have gotten great Customer Service from them. They are (reasonably) quick to respond, and take inquires seriously. Overall, a very reliable s... See more

Company replied

Rated 5 out of 5 stars

I have been a panelist for many years (I forgot how many), and always enjoy their surveys. The topics are generally relevant and the opinions that I may have are hopefully helpful for the client. The... See more

Rated 5 out of 5 stars

Web Perspectives and I have been together for quite a few years. Staff are awesome and speedy when there is an issue. I will keep doing surveys with them.


4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

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4.3

All reviews

(1,839)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware of Web Perspective’s hidden policy.

I previously wrote an honest review, no idea why it was removed. I spent weeks doing surveys for Web Perspectives following all the rules and it was my favourite survey site. It wasn’t until after I accumulated enough points for a great gift card that all of a sudden my account was frozen pending a request to send a photo of my drivers license and another photo of myself. Law enforcement authorities constantly urge the public to never send such info on the internet as that’s all that’s needed to have your life ruined with identity theft. Survey Junkies have the same rule but when I expressed such concerns they verified my identity with a phone call, yet weeks of communication with Web Perspectives offered no solution. I offered my phone numbers and even zoom calls. Please beware, the company does not inform you of this policy until after you have done weeks of work for them and are at reward status. That’s so wrong.

23 October 2023
Unprompted review
Rated 1 out of 5 stars

Asked for photo ID/didn't pay rewards

Asked for photo ID/didn't pay rewards
I followed the rules when I signed up and spent hours doing surveys. Often it would take a long time doing qualification surveys that didn't even count towards the points before finding one that worked, but I had earned $40 worth of either Amazon gift card or Visa gift card and was working towards a $50 card instead of cashing it in yet. When I recently tried to sign on, I had a message that my account was frozen unless I submitted a picture of my drivers license and of myself. There was no requirement to put my photo id on the internet when I signed up or I wouldn't have done any of it. They will not give me the rewards that I spent hours to earn. They have taken the benefit of those surveys for nothing. It is not safe to send pictures of photo id onto the internet. I tried to resolve it with the company and they have just decided to suspend my account and the balance. Don't waste your time on this company.

22 January 2024
Unprompted review
Rated 5 out of 5 stars

What a fantastic experience!

What a fantastic experience!! The survey's are interesting, and the rewards for the survey's are very fair! The rewards are fast and there's a variety of reward options to pick from.
Thank you Web Perspectives!!!!

8 December 2023
Unprompted review
Rated 2 out of 5 stars

I have been having troubles when I'm…

I have been having troubles when I'm finished with the survey it will not submit and it is impossible to contact people from the customer service. I clicked ont the button (contact) and it does nothing. I loose points. But, besides that it is nice. I just would want to be able to speak to someone from that company.Thank you!

30 November 2023
Unprompted review
Rated 4 out of 5 stars

Compliments & constructive criticism feedback

The surveys are interesting and the people behind the scenes are very polite and helpful when needed. I wish they could fix the postal code thing where it won't except your postal code and you can't move on to do survey. Also I have been having troubles when I'm finished with the survey it will not submit so you may loss out on points. One last little thing is it would be cool if you could get a reward visa worth $30.00 it would help to be able to buy something easier since things seem to be $20.00 or more. I have a great deal of fun doing the surveys it help my day pass by. Thank you again

17 November 2023
Unprompted review
Rated 1 out of 5 stars

Virtual Card does not work

Tried to apply it to my Amazon on line account. Would not accept.
How do I use the VISA Virtual Card. It would be much simpler if I could apply to it to PayPal.ca.
Whatever, please help.
Thank you.

15 October 2023
Unprompted review

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