Web Perspectives Reviews 

1,839
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Active customers frequently praise the support team for being extremely responsive, helpful, and highly efficient when resolving account or point inquiries or addressing technical issues. Many people also enjoy participating in the diverse surveys, consistently finding them highly engaging, well-organized, and providing very reliable payouts. Some reviewers were not happy with having to provide government photo identification and selfies to verify accounts before redeeming incentives. Some people also felt that getting cut off from surveys late in the process or experiencing unexpected login blocks without receiving clear explanations was quite frustrating.

What people talk about most

Website

Reviewers mention positive feedback about website, expressing great satisfaction with the reliable surveys... See more

Customer service

People report positive experiences with customer service, noting that support agents provide great assistance... See more

User experience

Customers consistently note ambiguous experiences with user experience, as some reviewers appreciate the... See more

Response time

Users describe positive interactions with response time, noting that reviewers appreciate the prompt... See more

Payment

Customers had ambiguous experiences with payment, as some reviewers praised reliable payouts and instant visa... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been doing surveys for web perspectives for awhile now and it is fun, educating, easy to understand, and most of all the rewards are real and great. I would definitely refer this site to all to... See more

Rated 5 out of 5 stars

I've been on the survey panel for many years. I always have gotten great Customer Service from them. They are (reasonably) quick to respond, and take inquires seriously. Overall, a very reliable s... See more

Company replied

Rated 5 out of 5 stars

I have been a panelist for many years (I forgot how many), and always enjoy their surveys. The topics are generally relevant and the opinions that I may have are hopefully helpful for the client. The... See more

Rated 5 out of 5 stars

Web Perspectives and I have been together for quite a few years. Staff are awesome and speedy when there is an issue. I will keep doing surveys with them.


4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.3

All reviews

(1,839)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

verification is too personal

What is with the new verification which demands govt ID, photo of self, and is so long a process to get the photos right.

18 September 2023
Web Perspectives logo

Reply from Web Perspectives

Thanks for the feedback,David.


We’ve asked you to confirm your identity through Veriff in order to protect your account and rewards. Once your account is verified, you can continue to take surveys without having to go through Veriff again.


Rest assured, Veriff will only use your information for verification purposes, and any personal information shared will remain private and confidential. Read their privacy policy here: https://www.veriff.com/privacy-notice?lang=en.


Please don’t hesitate to contact Member Support if you have any further questions or concerns. A member of the team will be happy to help.

Rated 5 out of 5 stars

Great Surveys!…

The surveys are interesting and easy to complete. Any surveys can be done at a time suitable for each person. The rewards are something that any person can use.

18 September 2023
Rated 5 out of 5 stars

Great Surveys and Rewards

I love doing surveys from Web Perspectives. The topics are alway interesting and points earned for completing them are great. So easy to redeem points for many different rewards and most arrive almost instantly!

17 September 2023
Rated 2 out of 5 stars

Useless work

I only seldom get a survey and when I do, its even rarer that I get points. Very often almost at the end of the survey, after 10 minutes or more I get a message that the survey just filled up, or my profile is not good. So now, I avoid these surveys.

12 September 2023
Web Perspectives logo

Reply from Web Perspectives

Hi Anka,

Thanks for your feedback! We take all comments on board for the future.

Please feel free to reach out to our Member Support team through the link below to report any issues or concerns you may have. Our dedicated team will be happy to assist you further as quickly as possible.
https://www.webperspectives.ca/contact

Best regards,
The Web Perspectives Team

Rated 2 out of 5 stars

Not worth the frustration

The rewards are tiny, survey opportunities very limited, and it can take weeks just to get ten bucks. Not worth the time unless you're bored.

15 September 2023
Web Perspectives logo

Reply from Web Perspectives

Hi Susie,

Thanks for your feedback! We take all comments on board for the future.

Please feel free to reach out to our Member Support team through the link below to report any issues or concerns you may have. Our dedicated team will be happy to assist you further as quickly as possible.
https://www.webperspectives.ca/contact

Best regards,
The Web Perspectives Team

Rated 5 out of 5 stars

Surveys are interesting and easy to…

Surveys are interesting and easy to complete, and they come at an acceptable pace. The rewards that can be redeemed are a good variety and seem to be a fair reward for the number of surveys completed.

15 September 2023
Rated 4 out of 5 stars

My preferred survey company!

There is a wide range of topics for the survey. There has been improvement on the number of qualifying questions: there used to be way too many and after many questions, you would find out that you don't qualify for the survey. However, this has really improved in the last few months.
There is one recurring survey that I don't like but overall, the variety is sufficient.
The questions are easy to understand and the grammar is very good.
It doesn't take too long to reach reward levels. For this reason, when I have lots of surveys in my inbox, I will do the ones from Web Perspectives first.
This review is based not just on one experience and the last few ones.

13 September 2023

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