Kalkidan was an efficient and hardworking cleaner. My grandma was admitted to hospital and her house was in a state, no questions asked. She got straight to work and transformed the place, we were i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Silviya was absolutely amazing! She cut and coloured my hair, and I couldn’t be happier with the result. She is so knowledgeable and shared some fantastic tips and advice that other hairdressers do... See more
Camilla was lovely and friendly. I would definitely recommend her. She was attentive to how I wanted my make up for the special occasions ie natural and not too heavy. It lasted the whole day and she... See more
Seamless service from using the app to the appointment. Highly recommend if you want a hassle-free and convenient beauty treatment. I got my gel nails done in the comfort of my home and I am looking t... See more
Company details
About Wecasa
Written by the company
Who are we?
We are Wecasa. We connect customers with tried and vetted cleaning professionals through our website in France, UK, Germany, Switzerland and Austria. Since the launch in 2016, we do that in a smart and caring way.
Contact info
8 Rue Livingstone, 75018, Paris, France
- hello@wecasa.co.uk
- www.wecasa.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Household dream
Quick and easy booking! Highly professional cleaners. Highly recommend!
Kind and professional lady
Kind and professional lady, called Precious, did a great job.
Really simple and easy way to book a…
Really simple and easy way to book a cleaning service
Simple and transparent service
Simple and transparent service, easy to use.
Easy and quick to use/ book with
Easy and quick to use/ book with. Clear communication with professional.
App is well designed
App is well designed, easy to use and the prices are fair. We got a really good service and overall just had a great experience, would 100% use again
I was skeptical at first
I was skeptical at first, but I decided to give Wecasa a try. I’m glad I did. Helen did a fantastic job and left my apartment spotless.
Cleaner broke something but no compensation
Clean wasn't amazing, but was fine. He boasted he was really fast (because he was a man and men clean faster?!) and wouldn't need three hours but then job was incomplete. Anyway that's less of my concern as really good, efficient cleaners are like gold dust. But he broke our toilet seat which i only realised once he'd gone, and he didn't mention it to us. Wecasa won't pay out as they don't compensate any damage under £200 and tell you you just have to take it up with cleaner and he is obviously now just denying it. So my clean has doubled in cost as I've now got to replace the toilet seat. Really annoying situation. I wanted to use the service pretty regularly but this has massively put me off and I'm giving it a low rating to warn others of this distinct possibility.
Great follow up and updates
Great follow up and updates. Also the service from the professional was satisfactory
Excellent service
An excellent haircut without fuss and…
An excellent haircut without fuss and bother.
constant cancellations, no service
I have made over 20 bookings through Wecasa and a cleaner has only ever turned up twice. The vast majority of cleaners registered on this app seem to have no intention of actually showing up and often cancel on the day, all quoting a family emergency. It can’t be a coincidence…. I imagine this is a way for people to demonstrate to the DWP/council that they are seeking employment/are employed, without actually having to work.
Great service
Our cleaner Lorena was booked for a one off clean. She arrived on time, was professional, asked me what I wanted to focus on and start with and our flat was the cleanest I’ve ever seen it. She did the whole 2 bedroom flat plus ironing and bathrooms in 3.5 hours and finished bang on time.
It s a good easy to use service !
It was quick and convenient to book
It was quick and convenient to book. Cleaning was excellent and very thorough
The cleaner was on time
The cleaner was on time, organised and professional. All tasks were completed! Happy with the services provided
So frustrating how many I unreviewed…
So frustrating how many I unreviewed workers younger matched with. Process was long to find someone I felt comfortable with. She did a good job when I finally got the clean four weeks later
She was amazing
She was amazing, came on time and worked magic on my face
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








