Wecasa Reviews 

17,763
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Kalkidan was an efficient and hardworking cleaner. My grandma was admitted to hospital and her house was in a state, no questions asked. She got straight to work and transformed the place, we were i... See more

Rated 5 out of 5 stars

Silviya was absolutely amazing! She cut and coloured my hair, and I couldn’t be happier with the result. She is so knowledgeable and shared some fantastic tips and advice that other hairdressers do... See more

Rated 5 out of 5 stars

Camilla was lovely and friendly. I would definitely recommend her. She was attentive to how I wanted my make up for the special occasions ie natural and not too heavy. It lasted the whole day and she... See more

Rated 5 out of 5 stars

Seamless service from using the app to the appointment. Highly recommend if you want a hassle-free and convenient beauty treatment. I got my gel nails done in the comfort of my home and I am looking t... See more

Company details

  1. Cleaning Service
  2. Cleaners
  3. Home Help
  4. House cleaning service
  5. Online marketplace
  6. Render Cleaning Service

About Wecasa

Written by the company

Wecasa Logo

Who are we?

We are Wecasa. We connect customers with tried and vetted cleaning professionals through our website in France, UK, Germany, Switzerland and Austria. Since the launch in 2016, we do that in a smart and caring way.

Wecasa Logo
Wecasa makes your daily life easier

Book in two clicks a cleaning service. Discover our offers and enjoy a clean and tidy home !

Book Your Cleaning Session in UK

Book Your Cleaning Session in France

Book Your Cleaning Session in Germany

Book Your Cleaning Session in Switzerland

Book Your Cleaning Session in Switzerland


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(17,763)

9,285 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was skeptical at first

I was skeptical at first, but I decided to give Wecasa a try. I’m glad I did. Helen did a fantastic job and left my apartment spotless.

6 August 2026
Unprompted review
Rated 1 out of 5 stars

Cleaner broke something but no compensation

Clean wasn't amazing, but was fine. He boasted he was really fast (because he was a man and men clean faster?!) and wouldn't need three hours but then job was incomplete. Anyway that's less of my concern as really good, efficient cleaners are like gold dust. But he broke our toilet seat which i only realised once he'd gone, and he didn't mention it to us. Wecasa won't pay out as they don't compensate any damage under £200 and tell you you just have to take it up with cleaner and he is obviously now just denying it. So my clean has doubled in cost as I've now got to replace the toilet seat. Really annoying situation. I wanted to use the service pretty regularly but this has massively put me off and I'm giving it a low rating to warn others of this distinct possibility.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

constant cancellations, no service

I have made over 20 bookings through Wecasa and a cleaner has only ever turned up twice. The vast majority of cleaners registered on this app seem to have no intention of actually showing up and often cancel on the day, all quoting a family emergency. It can’t be a coincidence…. I imagine this is a way for people to demonstrate to the DWP/council that they are seeking employment/are employed, without actually having to work.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Our cleaner Lorena was booked for a one off clean. She arrived on time, was professional, asked me what I wanted to focus on and start with and our flat was the cleanest I’ve ever seen it. She did the whole 2 bedroom flat plus ironing and bathrooms in 3.5 hours and finished bang on time.

31 July 2026

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