I walked into the Dublin store on Grafton street to buy a Rolex. I was wearing jeans and a teas shirt. The customer service was horrible.the sales staff spent 10 to 15 mins whispering between themselv... See more
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See what reviewers are saying
Hats off to Dan and Maria who looked after my husband and myself with very important and significant milestone purchases. They both were expert in their respective fields (watches and diamonds) and ma... See more
I purchased 2 items from Weir & Sons recently in 2 separate transactions made very close together (within 24hours). Not only were the items beautifully gift wrapped on receipt but Weir & Sons... See more
Incredible experience in Weir and Sons last weekend. Very proud and special day for my family as I brought my mother in to help me pick out an engagement ring!! We were assisted by an expert member of... See more
Company details
Written by the company
Weir & Sons, Grafton Street and Dundrum, Dublin - Official retailers of Patek Philippe and Rolex. Free Irish delivery and free international shipping on orders over €100. Same day in-store collection and next day delivery available.
Contact info
96 - 99 Grafton Street, Dublin 2, Dublin, Ireland
- +353 1 6779678
- customersupport@weir.ie
- www.weirandsons.ie
4.3
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Ease of use and speedy delivery.
13 February 2023
Good service
10 February 2023
Quick delivery love the egg
7 February 2023
Very happy with the watch I’ve bought…
Very happy with the watch I’ve bought and the service all the way 👍🏼
9 February 2023
Article exactly as shown
Article exactly as shown, despatched promptly.
Purchased as present and recipient delighted.
10 February 2023
Really great service
Really great service, communication and help while buying my first piece from Weir & Sons. I did it as a test but will be buying more from them over the next few years. They have earned a loyal customer due to their service and commitment to their customers.
7 February 2023
Very bad service I got online earrings …
Very bad service I got online earrings then collected at shop but wrong earrings give me then charge me more price then actual price was online shop was different price.
31 January 2023
Handled engraving request perfectly and…
Handled engraving request perfectly and delivered quickly which was a lifesaver.
31 January 2023
Lovely christening gift
Lovely christening gift ordered and delivered promptly and gift wrapped.
1 February 2023
Great service and professionalism
Highly recommended, great service and quality of service.
30 January 2023
Lloyd is a super helpful and…
Lloyd is a super helpful and knowledgeable person to deal with. A pleasure.
18 January 2023
Excellent service
17 January 2023
Your just great
17 January 2023
Shopping experiance
I would like to thank the young lady at the jewellery counter in your store for all the help she gave us picking out 2 items for family members we have just had a bereavement in the family and were looking for something to mark the sad occasion the young lady Laura was so kind and helpful and well mannered we did not purchase anything but will be back in the near future to purchase at least one of the items we looked at so thank you for a pleasant experience and a special thank you to Laura
8 January 2023
Unprompted review
Quick delivery and we’ll packaged
28 December 2022
Very bad customer service from the…
Very bad customer service from the watch department
2 October 2022
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