I walked into the Dublin store on Grafton street to buy a Rolex. I was wearing jeans and a teas shirt. The customer service was horrible.the sales staff spent 10 to 15 mins whispering between themselv... See more
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See what reviewers are saying
Hats off to Dan and Maria who looked after my husband and myself with very important and significant milestone purchases. They both were expert in their respective fields (watches and diamonds) and ma... See more
I purchased 2 items from Weir & Sons recently in 2 separate transactions made very close together (within 24hours). Not only were the items beautifully gift wrapped on receipt but Weir & Sons... See more
Incredible experience in Weir and Sons last weekend. Very proud and special day for my family as I brought my mother in to help me pick out an engagement ring!! We were assisted by an expert member of... See more
Company details
Written by the company
Weir & Sons, Grafton Street and Dundrum, Dublin - Official retailers of Patek Philippe and Rolex. Free Irish delivery and free international shipping on orders over €100. Same day in-store collection and next day delivery available.
Contact info
96 - 99 Grafton Street, Dublin 2, Dublin, Ireland
- +353 1 6779678
- customersupport@weir.ie
- www.weirandsons.ie
4.3
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Brought Armani watch and battery was…
Brought Armani watch and battery was not working from day one onwards
16 December 2022
Excellent customer service in the watch dept
Aoife was so much help in the watch department. I bought a watch that just didn’t suit. She put a couple of similar watches aside for me to view & was on hand today to help. Nothing was too much trouble and she was professional, polite & very helpful.
29 December 2022
Lack information
I bought earrings. It was not written that it would not be in the original packaging. In addition, there were very few pictures and information about the size of the product.
28 December 2022
Good website made choice easy excellent…
Good website made choice easy excellent service. Goods arrived within 48 hours in Christmas week
19 December 2022
Great service
Fast and easy service. Ordered online and my watch was delivered gift wrapped in a few days
16 December 2022
Quick & convenient
20 December 2022
Great service and gift wrapped
Very efficient to pick up. Exactly what was ordered and on time. Nicely gift wrapped. Staff very helpful.
17 December 2022
Helpful staff
I ordered a ring and the staff very quickly and helpfully transferred the ring to my nearest shop, Dundrum, for collection. I found the person I spoke to on the phone to be very helpful, especially as it was a very busy week prior to Christmas.
14 December 2022
Lovely shopping-online experience
Lovely shopping-online experience. Efficient service and delivery for a relatively inexpensive item which was packaged more expensively than expected!!!
20 December 2022
Fast and friendly service and delivery
15 December 2022
Fantastic service and a very good price…
Fantastic service and a very good price on the watch.
Thank you and Merry Christmas,
16 December 2022
Very prompt delivery
Very prompt delivery, great communication and efficient service.
19 December 2022
Met friendly and very helpful staff in…
Met friendly and very helpful staff in Grafton st wjen I called in to pick up.
Clear and prompt communication on the online purchase.
11 December 2022
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