Wemoto Motorcycle Parts Reviews 

5,795
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and fast delivery, often noting items arrive quickly and are well-packaged. Many people appreciate the competitive pricing and the good selection of quality parts available for various bikes. However, some customers also noted significant delays in receiving their orders, with items taking weeks longer than expected or not arriving initially. A few other people also felt that some products were either substandard, did not fit correctly, or were the wrong parts for their specific bike models.

What people talk about most

Product

People report positive experiences with products, frequently highlighting the good quality and competitive... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting fast... See more

Price

Reviewers consistently express satisfaction with the pricing, often describing them as good, great,... See more

Order

Customers consistently note positive experiences with order, praising the quick delivery times, with many... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and great service received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am seriously impressed with Wemoto! I recently left a review detailing receiving a rocker cover gasket for a gsxr 750 that I felt was a bit sub standard. Why didn't I complain directly to them? Beca... See more

Company replied

Rated 5 out of 5 stars

Ordered a few times here now, both times have been a great experience. Shame they don't have a free delivery over £x policy, which would be nice, but still. Both deliveries arrived as promised, w... See more

Company replied

Rated 5 out of 5 stars

Outstanding service and delivery from Wemoto. Fairing clips just arrived and thank you for the post it pad very kind. I've just ordered a battery for my fjr 1300 which should arrive in two to three d... See more

Company replied

Rated 5 out of 5 stars

Hi. I needed two motorcycle wing mirror rubber gaiters to tidy up extending the mirrors on my Honda GB350S. Wemoto supplied the two genuine Honda parts for only £2.50, including tracked postage. The i... See more

Company replied


Company details

  1. #11 of 24 best companies in Motorbike parts shop
  2. #16 of 47 best companies in Motorcycle shop

Written by the company

Wemoto is a leading motorcycle parts and motorbike spares retailer, offering OEM and aftermarket components for service, repair and restoration. Shop brake pads and discs, chains and sprockets, oil and air filters, spark plugs, bearings, cables, levers, lights, batteries and more for thousands of models. Large stock, quick dispatch and knowledgeable customer support help keep your bike on the road. If you experience any issue with your order, please contact us directly before leaving a review so we can resolve it quickly. Most problems are fixed fast once we have your order number and details. Reach us via our help centre, email or phone. We value honest feedback and the opportunity to put things right, and we aim to deliver reliable parts, clear fitment information and great service at competitive prices.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(5,795)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Used a few times now. Very happy. Quick delivery. Can rely on their experience and expertise. Easy to use website. Definitely a go to provider of classic Japanese motorcycle spares.

20 September 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

We appreciate the kind the words. Many thanks Ken.

Rated 5 out of 5 stars

We moto came up trumps

We moto came up trumps ! My clutch cable is spot on!! fits perfectly , and was delivered in double quick time

19 September 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Thanks for the review. Hope to see you again Roy!

Rated 5 out of 5 stars

Superb service

I was desperate for a replacement throttle sleeve and grip for my GSXR and after ordering one with wemoto on Friday, it arrived Saturday morning!!! fabulous service thanks guys

14 September 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Glad we could help! Thanks for shopping with us ;)

Rated 5 out of 5 stars

Wemoto

Easy to navigate site, good prices and fast delivery.

5 August 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Many thanks Rob!

Rated 5 out of 5 stars

Amazing Customer Support, quality products

I've placed an order on the website. By mistake, I've ordered duplicated items, so I have reached out to Wemoto's customer support via e-mail asking if it would be possible to correct it. Lydia Newberry got back to me within 10 minutes, confirming the order had been corrected.
I then had issues with DPD, as my order wasn't delivered and was nowhere to be seen. I was advised to ask the sender to contact DPD so they could open an investigation.
I've contacted Wemoto on the same email thread, and called as well, having spoken to Lydia, who promptly contacted DPD and solved the mystery.

I have confirmed that my order is correct, and really would like to give a shoutout to Lydia and Wemoto's customer service.

Will definitely buy from them again!

30 May 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Thanks alot for the review! We will be sure to pass on the message to Lydia also 😁

Rated 5 out of 5 stars

Returning customer

Returning customer, ordered 20 Allen front and rear disc bolts M8x 25mm for my project Yamaha XJ900F on Thursday 9th May and my order has just arrived today Friday 10th May via Royal Mail.
Arrived a day earlier than estimated.
Quick service and no hassles to date.
Will continue to use this supplier.
Reasonably price and very pleased with my purchase.
Order: BC1304927351

10 May 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

It was a a pleasure serving you Joe. We look forward to your next visit 😁

Rated 5 out of 5 stars

Extremely fast shipping

Extremely fast shipping, professionally packed, everything was included. I am happy!

7 May 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Many thanks!

Rated 1 out of 5 stars

It's a real shame the quality is as low as the price

Unfortunately the items I bought weren't fit for purpose. A fuel pump that stopped working after 4 uses and an ignition coil that doesn't have enough oomph - engine cuts out over 7k revs. It's cost me a lot of money as I wasn't sure what the problem was - brand new coil and still not working - so it went to the garage for diagnostics and they've had to get a genuine Yamaha part to replace it.

1 May 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Hi Sarah, we are very sorry to hear about the issues you had. I can see our customer service team had replied to your original email but unfortunately we did not get a response back. Please feel free to respond so we can arrange a satisfactory resolution for you. Kind regards.

Rated 4 out of 5 stars

EXCELLENT AND QUICK RESOLUTION

bought a motorcycle stator from Wemoto to replace one bought from ebay that had failed after two years, so i thought i'd buy a higher quality one as Wemoto have a good reputation. When it arrived it was exactly the same as the one for half the price which had failed, right down to the model number stamped on it.
Paid twice as much for exactly the same cheap item.
Emailed proof and within 4 working days Wemoto price matched and refunded the difference, excellent.

12 April 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Hi Mark, thanks for your cooperation, we are delighted a satisfactory resolution was made. Kind regards.

Rated 4 out of 5 stars

Very good price

Very good price. Only downside is placing a order to Ireland paid for delivery. But then had to pay customs charge here nearly the same price I paid wemoto for delivery.

4 January 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Hi Dave, thanks for leaving a review and shopping with us! As our parts are shipped from the UK, orders are subject to customs when being delivered to Ireland unfortunately.

Rated 5 out of 5 stars

fuel cap 2006 Honda shadow vt125

Ordered a hard to find fuel cap for my 2006 Honda shadow vt125. Very well packaged and arrived on time.
Thanks to Liam in customer service for having to explain how it worked lol,spring loaded lock. Thanks

25 October 2023
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

We are bikers just like you, so we are more than happy to help! Thanks Gerry.

Rated 2 out of 5 stars

Status still says "packing" after 4 days

Status still says "packing" after 4 days. They need to check on this packer, make sure he's still alive and if he is, sack him.

5 October 2023
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Hi Philip, we are sorry to hear you were not satisfied with dispatch time. We always aim to get orders out as soon as possible, but on rare occasions it can take a little longer. In this case it took 2 working days, as your order was placed on Friday 06/10/23 (Sat & Sun are not working days). We hope this is understandable and we're sorry for any inconvenience caused. Kind regards.

Rated 1 out of 5 stars

Sent wrong part out and didnt want to…

Sent wrong part out and didnt want to help when tried to resolve so wont use again. IN IP2649337

9 October 2023
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Hi Adam, as mentioned the part listed for your bike matches OE specification, this has been checked and verified. We were and are willing to assist in finding the right part for you, however communication was terminated by yourself at the time. Please feel free to get back in touch at sales@wemoto.com and we can continue to look into this for you. Kind regards.

Rated 5 out of 5 stars

Starter motor repair kit for…

Ordered a starter motor repair kit for my Kawasaki ZX7R which arrived quickly via Royal Mail and contained all the parts I needed to refurb the starter motor. Very impressed with the product and the company.

21 September 2023
Unprompted review
Rated 3 out of 5 stars

Great company

Great company, always keep you informed about your order, however i wish they would use a different courier company, DPD are useless and always mess up deliveries which is so frustrating, otherwise I'd give Wemoto 5 stars1

7 September 2023
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Hi Tony, thanks for the feedback. The courier used is dependant on the goods ordered as certain couriers have restricted items. Unfortunately we cannot comment on DPD's delivery procedure in your case, however many of our customers favour DPD as they provide a 1 hour time slot and offer live tracking from drivers.
We apologise for any inconvenience caused and hope your next delivery process will be more satisfactory. Kind regards.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look