West Country Movers Reviews 

281
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and incredibly efficient, often going above and beyond expectations to make the moving process smooth. Many people highlight the excellent service, noting that everything was handled with care, from packing and reassembly to timely delivery, significantly reducing the stress of moving. However, some people were dissatisfied with product handling, reporting instances where furniture sustained major damage and household items were broken or missing upon unpacking.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Product

Users describe ambiguous interactions with product, with some reviewers reporting excellent experiences and... See more

Delivery service

Customers had positive experiences with delivery service, with many reporting that the service arrived on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole team were excellent from start to finish. The booking process was straightforward, and West Country were very accommodating of changing completion dates. On the day of packing, the team were... See more

Rated 5 out of 5 stars

Jordan and J-J were perhaps the best removal men we've ever used. Punctual, hard working, efficient, skillful, willing and friendly. Nothing was too much trouble. We were particularly impressed by ho... See more

Rated 5 out of 5 stars

What a great moving experience! WCM were helpful and super efficient from start to finish. The team, on the day, Jordan, Jake and Chris were great and made the whole thing straightforward, taking dow... See more

Company replied

Rated 5 out of 5 stars

We recently used WCM for our move within Somerset, it included approximately 8 weeks storage. We chose WCM following visits from three companies; Sophie and Ricky came across as professional and compe... See more


Company details

  1. Removals company
  2. Removals Service
  3. Piano moving service
  4. Storage facility

Information provided by various external sources

West Country Movers aim to deliver a first class removal and delivery service to customers in the South West and further afield. We offer a range of services, including all removals, deliveries and light haulage in Bridgwater, Somerset.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

281 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(281)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service and good people

We needed to move from Bristol to Edinburgh and it was a matter of concern because we had to move a motorbike as well.
Jordan and JJ were incredible: precise, fast, reliable and the move went smothly.
They were also good company and we were happy to have them on the delivery up in Edinburgh as well.
Hiring them was a good choice.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Made the day so easy

The two guys from WCM made everything so easy. Nice guys, very polite, friendly and helpful.
Bearing in mind it was a Sunday and I was moving white goods (as well as everything else) from the first floor, they were very relaxed about doing my move.

I'd done all my packing myself, they packed up and unpacked so quickly and efficiently but not a single bit of damage to anything

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Polite, Professional, and Genuinely Funny - The Best Movers!

I honestly can't praise the team at West Country Movers enough. From the moment they arrived, they were the epitome of professional, yet were so friendly and approachable.
Every member of the crew was incredibly polite and couldn't do enough to help, often going above and beyond what we expected. What really stood out was their fantastic sense of humour. Moving is always stressful, but their light-hearted banter and positive attitude completely changed the atmosphere and kept us smiling all day.
They worked together seamlessly, like a well-oiled machine, and took great care with all of our belongings. They are an amazing team who turned a potentially difficult day into a genuinely positive experience. If you're looking for a removal company, look no further.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

The team who moved our home were…

The team who moved our home were absolutely fantastic, it was a very warm temperature breaking day but the guys were cheerful, kind and considerate throughout the day making my daughter and me laugh, thank you so much for moving us so seamlessly.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

West Country Movers were superb

West Country Movers were quite simply superb!
Pofessional, courteous and they neutralised the stress out of moving. The cost was very competitive, and the packers were highly efficient and skilled. Many thanks.
Highly recommended!!

25 July 2025
Unprompted review
Rated 5 out of 5 stars

What a hero!

To the driver on the M5 today in unbearable heat, you were an absolute gentleman and our hero.
Your kind actions are a credit to you and you are a great representative of the company.
Thank you

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

The guys we're great, got on with the work quickly and efficiently, were polite and communicated effectively. I'd highly recommend West country movers.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Pain free move

Could not have asked for a better removal firm. On time, efficient and cheerfull, made the whole experience pain free

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Can not recommend highly enough

Can not recommend highly enough. I am a single parent with 2 children that needed to move. From start to finish this company was fantastic. Friendly, efficient and very good value for money. The 2 men on the day that did the move worked so hard and made it all effortless. Would definitely use again in the future. Really grateful for all your help.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

What an excellent company

What an excellent company! The initial quote was clear and transparent. On the moving day, they turned up on time, packed and dismantled etc very efficiently as promised. At the other end, the people moving out were still moving out, very slowly (!), so the guys just mucked in and helped without comment or complaint.
During the move they put things where we asked, and moved things to different places on request etc.
We were extremely pleased we chose this company to do our move.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous removal company

Fabulous removal company. Sophie came and packed everything in one day together with another person and was informative, chatty and calming. The team came and did loads of the loading later in the day. They were fast, funny and careful.
The move went really smoothly and unloading was so so quick. A stress free experience and great value for money. Highly recommended. 5 star.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

Fab! Couldn’t ask for an easier service or nicer people. They were thorough and friendly, moved everything with no fuss at all and worked really well with dogs and a child running around:)

20 March 2025
Unprompted review
Rated 5 out of 5 stars

I cannot recommend WCM enough

I cannot recommend WCM enough. They made our moving day so stress free. Nothing was too much trouble for them. They were extremely courteous and worked so hard and quickly. They took care of our possessions and nothing was damaged. Best removal team we have ever used. Fantastic and thank you lads!

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and reliable

I could not praise West Country Movers enough. They made a stressful move seem effortless and efficient. This was our third move in seven years, and WCM were head and shoulders above the other two removal companies. The team was professional, friendly, efficient and fast! I would thoroughly recommend them. Thank you so much guys!!!

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant firm

Given wear country movers name to me by a colleague and quote was super competitive. Ricky was super helpful. Dillon and Jordan were my movers on the day. What an amazing couple of guys, super cheerful. They could not do enough to help and they deserve a pay rise. Went over and beyond to help make my move as quick and as painless as possible. A credit to your company.

17 February 2025
Unprompted review

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