Weston Homes Plc Reviews 

Great service friendly and explained everything clearly

Liliana is an absolute star! My sister and I were welcomed by her and shown around the property. She went through all the details and answered all our questions. Shes very knowledgeable and friendly.

Valerie and Judy looked after me through the whole process, which was a long one due to a failed chain on the sale of my property. Despite the nearly 3 month delay to being able to complete on my beautiful new apartment Judy was there supporting me through a very stressful time. I was worried I’d lose the apartment due to the delay but Judy really went the extra mile and then some and was integral in making sure the apartment remained mine, liaising with the other estate agents and solicitors, pushing the process forward to completion. Thank you Judy

Having recently reserved an apartment
Judy and the team at Weston homes were professional friendly and thorough
Always there to help and communication is great

I had a very pleasant experience with the Sales team at Abbey Quay. They were constantly on top of things from reservation to exchange! Couldn’t have asked for better service and support.

We had a great experience with the Sales Team from start to finish. They explained everything clearly, provided an excellent and professional service. We really appreciated all their support and guidance along the way. Thank you!

They do everything to keep the experience personal and try and ensure that only one person deals with you. Able to offer reasonable choices about services needed in getting the flat purchase done. We dealt with Judy except on the day that we got the keys but we knew this was going to happen. On the final day we had Valerie take us around the flat to check the meters and pick up the mail prior to getting ready to furnish it. Both of them were always attentive and helpful. They were able to understand that our son was buying the flat but not local and were able to keep both parties aware of things.

Judy and Valerie are very friendly and helpful. Much appreciated.

My experience was fantastic and with all credit to Wendy. She was helpful, friendly, and not at all pushy. What made our experience really special was Wendy really took time to get to know us and understand our needs.
Thankyou, I would most certainly recommend you.

Very nice aproache nice talking and nice suport

Lilyana was very polite and welcoming, and she gave a very detailed tour of the property.

The sales team were wonderful, Judy and Valerie made the process seamless. They made sure my interests were represented in my purchase at Tayfen court.

My experience with the sale was very positive. The team was very helpful and followed up regularly with the mortgage advisor and solicitor.

I am overall extremely satisfied with their service a year after my purchase and recommend their services!

Very helpful friendly good communication with me

New modern built flat, well furnished home, good view. Winter garden loved the most. Good staff. Especially Ms Poppy being very helpful with the purchase. My purchase made very easy and hassle free. Finally my keys and new home guidance delivered by Mr Mustafa. Very grateful and happy with purchase.

Following up on a similar review posted below, I have also received a Section 20B notice.

A potential maximum increase of £280k (66% up from the previous estimate) is alarming.

The scale of the increase and absence of certified accounts would give me serious concerns as a new buyer at Abbey Quay, as there is a chance the annual service charge will be~ £4,100 instead of what it was last year: ~£2,500.

Worrying but will update this when the final figure is provided.

Experience was Amazing 🤩
Would highly recommend

Working with Liliana, Richard and Harriet was a blessing. Couldnt have asked for better people for a smoother purchase on my new home. Thank you guys so much

A Section 20B notice has been issued to leaseholders at Abbey Quay, Barking. The service charge budget estimate for the first year was £426,351. The Section 20B notice - issued to preserve the landlord's right to recover costs already incurred - indicates that costs for the same period will not exceed £706,198, an increase of almost £280,000 above the original budget estimate.
Based on this, leaseholders should expect a substantial balancing charge once certified accounts are issued. In my case my annual liability calculated at the budget estimate was £2,480 - the Section 20B figure puts it at around £4,100.
Another resident has already left a two-star review referring to high service charges. I am adding this review to place that experience in context.
The certified accounts remain outstanding. My formal request under Sections 21 and 22 of the Landlord and Tenant Act 1985 for a statutory summary of costs and supporting documentation - a process independent of the final accounts - has not been complied with by Weston Homes' appointed managing agent, and the section 21 statutory deadline passed over a month ago.
When I asked Weston Homes, as legal landlord, to confirm whether my statutory request had been forwarded to them as required under Section 23 of the Landlord and Tenant Act 1985, they redirected me back to their managing agent without answering the question.
Given the scale of the difference between the marketed estimate and the Section 20B declaration, together with the absence of a statutory cost breakdown despite a formal request, prospective buyers are strongly advised to seek independent clarification of the current service charge position before exchange, rather than relying solely on sales estimates.

I will update this review as matters progress.

Chris and Theresa were amazing throughout the whole purchase and continue to help me even after moving in. So grateful for all of their incredible help and assistance.