WeTransfer Reviews 827

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 307 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the pricing, noting substantial increases in subscription costs, with some reporting their annual fees doubling or even increasing by a much larger margin. This led many to seek alternative services, particularly those who had been long-term users of the platform. Conversely, a small portion of people felt that the service was easy to use and reliable for transferring large files, with some even stating that it "saved their business." These customers appreciated the simplicity and effectiveness of the platform, finding it a valuable tool for their needs, especially the free version.

What people talk about most

Subscription

Users describe negative interactions with the subscription service. Many customers report that the... See more

Service

Customers had ambiguous experiences with service. Many reviewers praise the service as excellent, reliable,... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers praise its ease of use, describing it as... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers have used the service for years,... See more

Price

People report negative experiences with price, often expressing frustration over unexpected charges and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I've enjoyed using their service for 2 years, but the pricing is crazy: November 2023: £54 November 2024: £108 This year's "offer" : £210. Inflation from 2023 would suggest I should be paying arou... See more

Rated 2 out of 5 stars

Okay for free transfers but be warned. If they get your billing wrong you have a limited timeframe to request refunds. I know I signed up for a basic plan at £8 a month which was billed as an ultimate... See more

Rated 4 out of 5 stars

I have been using We transfer for the last each 2 years its has never fail very happy with the results thank you i transfer my podcast once a week . Tibor Albert Belgium

Rated 4 out of 5 stars

I love WeTransfer, I do use the free version as can't afford to subscribe at the prices. I have so many subscriptions as Im a photographer, so it's just too expensive to have something else to pay out... See more


Company details

  1. Internet marketing service

Written by the company

WeTransfer makes fast, secure file sharing accessible for everyone around the world. Focused on privacy and ease of use, it’s no wonder WeTransfer is one of the most widely-used file sharing solutions.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

827 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Nasty little company

Nasty little company. Block transfers made to you so you have to sign up to a subscription. And then refuse to refund you when you forget to cancel. £30 out of pocket. Cheers WeTransfer, enjoy your money.

28 April 2026
Unprompted review
Rated 4 out of 5 stars

Wetransfer ir really good for small…

Wetransfer ir really good for small media companies and videography contractors that have to deliver footage and digital products to clients. The only negative is sometimes there are time where it doesn't work, it just keeps circling and of course it feels like right when you have to deliver you're most important work but overall it works.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

I can recommend it

I am using it for free, before I payed = from time to time of course, bout everything tuns just great. Had no issues so far and hope to stay so. I can easily recommend it

24 April 2026
Unprompted review
Rated 1 out of 5 stars

I was advised to send photos via we…

I was advised to send photos via we transfer and tried but was told that it people did not know how to to see them
however the company is taking money from my account monthly
i cannot cintact the company as this requires either a password or knowing under which system i am registered
i therefore cannott cancel the payments
Anthony Landau

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Perfect for my needs

This is so easy to use and so very useful. I don't use We Transfer that often, perhaps a couple of times a month. But when I do it is exactly what I need.
And let me tell you, if I can use it successfully, anyone can :)

17 April 2026
Unprompted review

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